Hostname: page-component-78c5997874-xbtfd Total loading time: 0 Render date: 2024-11-17T23:19:30.216Z Has data issue: false hasContentIssue false

Understanding the Challenger Disaster: Organizational Structure and the Design of Reliable Systems

Published online by Cambridge University Press:  02 September 2013

C. F. Larry Heimann
Affiliation:
Michigan State University

Abstract

The destruction of the space shuttle Challenger was a tremendous blow to American space policy. To what extent was this loss the result of organizational factors at the National Aeronautics and Space Administration? To discuss this question analytically, we need a theory of organizational reliability and agency behavior. Martin Landau's work on redundancy and administrative performance provides a good starting point for such an effort. Expanding on Landau's work, I formulate a more comprehensive theory of organizational reliability that incorporates both type I and type II errors. These principles are then applied in a study of NASA and its administrative behavior before and after the Challenger accident.

Type
Articles
Copyright
Copyright © American Political Science Association 1993

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Barlow, Richard E. and Proschan, Frank. 1965. Mathematical Theory of Reliability. New York, NY: John Wiley & Sons, Inc.Google Scholar
Bendor, Jonathan B. 1985. Parallel Systems: Redundancy in Government. Berkeley, CA: University of California Press.CrossRefGoogle Scholar
Chandler, Alfred. 1962. Strategy and Structure: Chapters in the History of Industrial Enterprise. Cambridge, MA: MIT Press.Google Scholar
Chisholm, Donald W. 1989. Coordination Without Hierarchy: Informal Structures in Multiorganizational Systems. Berkeley, CA: University of California Press.CrossRefGoogle Scholar
Heimann, C. F. Larry. 1990. “Reliability Versus Efficiency: Striking a Balance in the Political Arena.” Presented at the Annual Meeting of the Southern Political Science Association. Atlanta, November 8–10.Google Scholar
Heimann, C. F. Larry. 1991. Acceptable Risks: A Theory of Organizational Reliability and Agency Behavior. Ph.D. Dissertation, Washington University, St. Louis.Google Scholar
Landau, Martin. 1969. “Redundancy, Rationality and the Problem of Duplication and Overlap.” Public Administration Review 29(4) (July-August):346358.CrossRefGoogle Scholar
Landau, Martin. 1973. “Federalism, Redundancy, and System Reliability.” Publius 3(2) (Fall):173196.CrossRefGoogle Scholar
Landau, Martin. 1991. “On Multiorganizational Systems in Public Administration.” Journal of Public Administration Research and Theory. 1(1) (January):518.Google Scholar
LaPorte, Todd R. and Consolini, Paula M.. 1991. “Working in Practice But Not in Theory: Theoretical Challenges of High-Reliability Organizations.” Journal of Public Administration Research and Theory. 1(1) (January):1947.Google Scholar
Lerner, Allan W. 1986. “There is More Than One Way to be Redundant.” Administration and Society. 18(3) (November): 334–59.CrossRefGoogle Scholar
McConnell, Malcolm. 1987. Challenger: A Major Malfunction. Garden City, NY: Doubleday & Company, Inc.Google Scholar
Moe, Terry M. 1990. “The Politics of Structural Choice: Towards a Theory of Public Bureaucracy.” In Organization Theory, ed. Williamson, Oliver E.. New York: Oxford University Press.Google Scholar
National Aeronautics and Space Administration. 1983. The NASA Organization. Internal report: NASA.Google Scholar
Perrow, Charles. 1984. Normal Accidents: Living with High-Risk Technologies. New York, NY: Basic Books.Google Scholar
Pressman, Jeffrey L. and Wildavsky, Aaron. 1973. Implementation. Berkeley, CA: University of California Press.Google Scholar
Rochlin, Gene I., LaPorte, Todd R., and Roberts, Karla H.. 1987. “The Self-Designing High-Reliability Organization: Aircraft Carrier Flight Operations at Sea.” Naval War College Review. (Autumn): 7690.Google Scholar
Smith, Robert W. 1989. The Space Telescope. Cambridge, England: Cambridge University Press.Google Scholar
U.S. Presidenttal Commission on the Space Shuttle Challenger Accident. 1986. Report to the President. Washington: The Commission.Google Scholar
Weiss, Howard M. 1971. “NASA's Quality Program—Achievements and Forecast.” Presented at 25th ASQC Technical Conference, Chicago.Google Scholar
Submit a response

Comments

No Comments have been published for this article.