Published online by Cambridge University Press: 01 July 2024
This article examines the work of immigration inspectors—the front-line gatekeepers at ports of entry to the United States who decide whether foreign nationals should be admitted to the country. Described are the shared categories primary inspectors use that help define travelers as referable or nonreferable for further intensive questioning. The study discusses how these judgments arise in the course of doing a distinctive organizational task that fundamentally shapes their character. The study explores the ways in which the nature of categorization and practical decisionmaking in the setting are shaped by agency concerns and the responsibilities and problems of this set of social control agents.
This research was generously supported by the National Science Foundation (SES-8911263) and the American Bar Foundation. I am extremely grateful to the Immigration and Naturalization Service administrators whose interest and extensive cooperation made the study possible. I am indebted to each of the District and Port administrators, supervisors, senior officers, and inspectors who facilitated the research by giving generously of their time, energetically including me in their daily work, and showing considerable patience in helping me understand immigration inspection work from their point of view. I also would like to thank Robert M. Emerson, whose insightful comments and unpublished manuscript greatly aided the preparation of this article. For valuable criticisms and suggestions I am grateful to Michael Churgin, Robert Dingwall, William L. F. Felstiner, Keith Hawkins, Arthur J. Lurigio, Peter Manning, Loretta J. Stalans, Diane Vaughn, Robert Worden, four anonymous reviewers, and Editor Shari Diamond. Finally, John Schmidt provided both insights and invaluable editing skills to help whittle the article into shape.