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37 - Buddying

from Section 3 - Activities and tools

Published online by Cambridge University Press:  09 June 2018

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Summary

BUDDYING IS WHERE an experienced member of staff works with a new or inexperienced staff member to increase their confidence and expertise either generally or in a particular area. It is often used as part of the induction process as a means of giving a new member of staff a point of contact, other than their line manager, who can answer questions and provide one-to-one support. It tends to be a fairly informal relationship and lasts for as long as the person being buddied requires it.

Benefits of Buddying

Assigning a buddy to a new member of staff can really make a difference to the success of their induction. Having a buddy gives a new member of staff a friendly face they know they can seek support from in terms of explaining how things work and answering questions. This can help them to settle into their new role more quickly, and reduce the chance of them feeling isolated or unsupported.

Acting as a buddy also provides a good developmental opportunity for existing members of staff, giving them the chance to develop their communication skills and share their knowledge and experience.

University of Sheffield, 2014

Buddying offers development opportunities for both individuals in the relationship, not just the person who is being buddied. HR staff based at Manchester Metropolitan University (2015) have produced a guide on the skills, knowledge, expertise and behaviours that make a good buddy, from which the following list is taken.

Who Makes a Good Buddy?

A good buddy is someone who is prepared to be:

  • • A contact

  • • A friendly face

  • • An informal source of information on the team and department

  • • Someone who knows how things work across the organisation and is prepared to share that experience

  • Personal attributes of a good buddy include:

  • • The ability to listen

  • • Openness and commitment to being a buddy – it can be a learning experience for both parties

  • • Good time management and self management skills

  • • Relevant knowledge and experience to be able to provide the right level of support

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    Publisher: Facet
    Print publication year: 2016

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