Skip to main content Accessibility help
×
Hostname: page-component-76fb5796d-skm99 Total loading time: 0 Render date: 2024-04-27T09:01:37.265Z Has data issue: false hasContentIssue false

4 - Strategies of the Diagnostic

Published online by Cambridge University Press:  18 December 2014

Monroe E. Price
Affiliation:
Annenberg School for Communication, University of Pennsylvania
Get access

Summary

One characteristic – or, perhaps, illusion – of the new strategic communication is its homage to analytics. The capacity to think through the contours of a local context and the possible impact of various ways to deploy the media have been deepened in recent years. There has been a revolution in the ability to collect and analyze vast amounts of data points, often arising from collecting information on millions of social media interactions and applications of such technologies as mobile phones. In this chapter, however, I focus on modes of understanding based on more traditional qualitative techniques, interviews, focus groups and informal surveys, often ethnographic in temperament. All of these together can be captured in a concept that might be called a diagnostic of information ecologies. This approach seeks to overcome predispositions, assumptions, even ideologies – all of which may limit analysis and curb appreciation of empirical observations. A diagnostic seeks to trace how particular ideas leak into a society and, over time or suddenly, change public opinion and local and regional loyalties. As Nicole Stremlau, who has helped shape the concept, puts it in her definition:

A diagnostic refers to a particular set of questions that seek to shift discussion from normative precepts about communication and governance to local understanding and practices of communication and governance. At its core, a diagnostic offers a framework for analysing voice and expression in a society, and how it is actually regulated, negotiated and influenced, rather than suggesting how it should be regulated according to normative ideals. In essence, this is a bottom-up, or grassroots, analysis that focuses on indigenous structures, and the interactions or fusions with more ‘official’ government structures. The basic focus is how people on the ground actually experience and participate in this complicated relationship between communication and governance.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2014

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Stremlau, Nicole, “Towards a Diagnostic Approach to Media in Fragile States: Examples from the Somali Territories,” Media, War and Conflict 6, no. 3 (2013)CrossRefGoogle Scholar
Stremlau, Nicole, “Hostages of Peace: The Politics of Radio Liberalization in Somaliland,” Journal of Eastern African Studies 7, no. 2 (2013)CrossRefGoogle Scholar
Putzel, James and van der Zwan, Joost, Why Templates for Media Development Do Not Work in Crisis States: Defining and Understanding Media Development Strategies in Post-War and Crisis States (London: LSE Research Online, 2006)Google Scholar
Deutsch, Karl W., The Nerves of Government: Models of Political Communication and Control (London: Free Press of Glencoe, 1963)Google Scholar
Basurto, Xavier and Ostrom, Elinor, “Beyond the Tragedy of the Commons,” Economia delle fonti di energia e dell’ambiente 52, no. 1 (2009)Google Scholar
Turow, Joseph, Breaking Up America: Advertisers and the New Media World (Chicago: University of Chicago Press, 1997)CrossRefGoogle Scholar
Helmus, Todd, Paul, Christopher and Glenn, Russell W., Enlisting Madison Avenue: The Marketing Approach to Earning Popular Support in Theaters of Operation (Santa Monica, CA: RAND, 2007)Google Scholar
Deane, James, BBC Media Action’s director of policy and Learning, “What would a post-2015 development goal on free media mean?BBC Media Action blog, June 5, 2013Google Scholar
Afghan Media – Three Years After, March 2005, .
Afghan Media in 2010: Synthesis Report, October 13, 2010

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×