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Bibliography

Published online by Cambridge University Press:  11 August 2009

Mai-lan Tomsen  and
Ron Faith
Mai-lan Tomsen
Affiliation:
Microsoft Corporation
Ron Faith
Affiliation:
Qpass
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Chapter
Information
Reaching the Interactive Customer
Integrated Services for the Digital World
 , pp. 157 - 158
Publisher: Cambridge University Press
Print publication year: 2003

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References

Ask, Julie, with Jay Horwitz, Elif Akcayli, Corina Matiesanu, Michael Gartenberg. “In–Vehicle Applications: Telematics Enables Contextual Services and Operational Efficiencies Visio Report,” New York: Jupitermedia Research, April 19, 2002
Behr, Mary E. “E3 2002 Preview: Video Games to Take Center Stage,” PC Magazine, May 20, 2002
Bernoff, Josh. “Cable's On–Demand Salvation,” Boston: Forrester Research, Inc., April 2001
Bernoff, Josh. “How Cable TV Can Beat Satellite, April 2002,” Boston: Forrester Research, Inc., April 2002
CERT Coordination Center Web site (www.cert.org), Software Engineering Institute, Carnegie Mellon University, April 5, 2002
DoCoMo corporate Web site (www.DoCoMo.com), July 16, 2002
Drucker, Peter. “The Essential Drucker.” New York: HarperBusiness, 2001
FCC Wireless 911 Requirements, Federal Communications Commission, January 2001
Forrester Research, Inc., Consumer Survey, “Devices & Access, 2002 Online Survey,” Boston: Forrester Research, Inc., 2002
Forrester Research, Inc., Consumer Survey, “Forrester's Consumer Technographics 2002 North America Benchmark Study,” Boston: Forrester Research, Inc., 2002
General Motors OnStar corporate Web site, www.generalmotors.com, July 15, 2002
Gluck, Marissa, and Nikki Lewis, Ari Mayerfield, Adrienne Piras, Claudine Singer, Joe Laszlo, Michael May, Seamus McAteer. “Interactive Advertising on Post–PC Platforms: Emphasizing Modal Marketing,” New York: Jupitermedia Research
Health Care Financing Administration, Office of the Actuary, March 2001
ISO in Figures, International Organization of Standards, January 2002
Jackson, Paul. “Consumer Devices & Services Europe April 2002 Data Overview: Covers PCs, Net Access, Mobiles, iDTV, And Brands,” Boston: Forrester Research, Inc., April 2002
Kolko, Jed. “Who Consumers Trust With Personal Data,” Boston: Forrester Research, Inc., June 7, 2002
Kelley, Christopher M. “Retail & Media April 2001 Data Overview: Covers Email Marketing, eCommerce Growth, And Print Media Cannibalization,” Boston: Forrester Research, Inc., April 2002
Netscape customer support knowledge base (http://help.netscape.com), America Online, 2002
SETI@Home Web site (http://setiathome.ssl.berkeley.edu/), July 15, 2002
Yonish, Steve. “Highlight, Consumer Tech Adoption Forecast,” Boston: Forrester Research, Inc
Yonish, Steve. “Benchmark May 2002 Data Overview: Covers Digital Decade Forecasts, Device Ownership, Security and Wireless,” Boston: Forrester Research, Inc., May 2002
Ask, Julie, with Jay Horwitz, Elif Akcayli, Corina Matiesanu, Michael Gartenberg. “In–Vehicle Applications: Telematics Enables Contextual Services and Operational Efficiencies Visio Report,” New York: Jupitermedia Research, April 19, 2002
Behr, Mary E. “E3 2002 Preview: Video Games to Take Center Stage,” PC Magazine, May 20, 2002
Bernoff, Josh. “Cable's On–Demand Salvation,” Boston: Forrester Research, Inc., April 2001
Bernoff, Josh. “How Cable TV Can Beat Satellite, April 2002,” Boston: Forrester Research, Inc., April 2002
CERT Coordination Center Web site (www.cert.org), Software Engineering Institute, Carnegie Mellon University, April 5, 2002
DoCoMo corporate Web site (www.DoCoMo.com), July 16, 2002
Drucker, Peter. “The Essential Drucker.” New York: HarperBusiness, 2001
FCC Wireless 911 Requirements, Federal Communications Commission, January 2001
Forrester Research, Inc., Consumer Survey, “Devices & Access, 2002 Online Survey,” Boston: Forrester Research, Inc., 2002
Forrester Research, Inc., Consumer Survey, “Forrester's Consumer Technographics 2002 North America Benchmark Study,” Boston: Forrester Research, Inc., 2002
General Motors OnStar corporate Web site, www.generalmotors.com, July 15, 2002
Gluck, Marissa, and Nikki Lewis, Ari Mayerfield, Adrienne Piras, Claudine Singer, Joe Laszlo, Michael May, Seamus McAteer. “Interactive Advertising on Post–PC Platforms: Emphasizing Modal Marketing,” New York: Jupitermedia Research
Health Care Financing Administration, Office of the Actuary, March 2001
ISO in Figures, International Organization of Standards, January 2002
Jackson, Paul. “Consumer Devices & Services Europe April 2002 Data Overview: Covers PCs, Net Access, Mobiles, iDTV, And Brands,” Boston: Forrester Research, Inc., April 2002
Kolko, Jed. “Who Consumers Trust With Personal Data,” Boston: Forrester Research, Inc., June 7, 2002
Kelley, Christopher M. “Retail & Media April 2001 Data Overview: Covers Email Marketing, eCommerce Growth, And Print Media Cannibalization,” Boston: Forrester Research, Inc., April 2002
Netscape customer support knowledge base (http://help.netscape.com), America Online, 2002
SETI@Home Web site (http://setiathome.ssl.berkeley.edu/), July 15, 2002
Yonish, Steve. “Highlight, Consumer Tech Adoption Forecast,” Boston: Forrester Research, Inc
Yonish, Steve. “Benchmark May 2002 Data Overview: Covers Digital Decade Forecasts, Device Ownership, Security and Wireless,” Boston: Forrester Research, Inc., May 2002

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  • Bibliography
  • Mai-lan Tomsen, Microsoft Corporation, Ron Faith, Qpass
  • Book: Reaching the Interactive Customer
  • Online publication: 11 August 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511547072.009
Available formats
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Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

  • Bibliography
  • Mai-lan Tomsen, Microsoft Corporation, Ron Faith, Qpass
  • Book: Reaching the Interactive Customer
  • Online publication: 11 August 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511547072.009
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Bibliography
  • Mai-lan Tomsen, Microsoft Corporation, Ron Faith, Qpass
  • Book: Reaching the Interactive Customer
  • Online publication: 11 August 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511547072.009
Available formats
×