Since the end of the last century governments in many western welfare regimes have been keen to promote the marketisation of public service delivery. This requires changes in the supply of, and demand for, alternative providers in this market, and in particular for many governments this has included third sector providers. This article examines the attempt by the UK Labour government to promote the supply of social enterprises in the market for health and social care services in England, through the Social Enterprise Investment Fund (SEIF), introduced in 2007. The article reports on research evaluating the effectiveness of the SEIF, employing a ‘theories of change’ approach, drawing on a mix of administrative and survey data, qualitative interviews and case studies. The research found that although the SEIF had significant benefits in supporting the start up and growth of organisations, its contribution to their longer-term sustainability was more mixed as most were dependent on grants as a main source of income and were not in a position to compete for public sector contracts. This suggests that there may be limits to the role that public investment can play in such market making.

The decline in cigarette smoking in high-income countries is attributed to the increasing social unacceptability of smoking, a cultural shift in which tobacco control policies are identified as playing a major part. While seen as essential to protect public health, there is a growing appreciation that these polices may have contributed to a social climate in which smoking is stigmatised. The paper reviews this debate on smoking and stigma. It notes that individuals are represented by their smoking status; other social differences are typically treated as secondary. Thus, while the links between disadvantage and smoking are acknowledged, social class remains on the margins of the debate. The paper argues instead that class provides an essential analytic lens through which to understand the stigma of smoking and the stigmatising impacts of tobacco control policies. In support of its argument, it discusses how the stigmatisation of smoking has occurred against a backdrop of widening socioeconomic differentials in smoking and the increasing importance of the body and behaviour in public discourses about social class and moral worth. The paper concludes by underlining the importance of embedding tobacco control research and policy in an appreciation of social class, and social inequalities more broadly.

A strong international reform agenda has been established around the idea that benefit recipients must be ‘activated’ to find jobs. This approach, which has found support across the political spectrum in times of affluence and austerity, rests on previously contested assumptions about human motivation, choice, action and personal responsibility. This article considers the largely untested assumptions within UK welfare-to-work policies and marketised employment services, which are designed to control and modify behaviour through compulsion and incentives. It examines those assumptions in relation to conceptualisations of human agency drawn from social policy literature. A gap is identified between accounts of agency grounded in the lived experiences of social actors (policy-makers, front-line workers and service users) and hypothetical models of individual agency (e.g. ‘rational economic man’) which have been more influential in policy design. It is argued that scope exists for understandings of agency to encompass the motivations, intentions and actions of all social actors involved in the policy process. This highlights the power dynamics of context creation, the universal potential for malevolence and the weight of moral significance. Conceptual and empirical insights point towards understanding the enactment of agency as relational, dynamic, differentiated, interconnected, interdependent, intersubjective and interactive.

The English NHS is currently organised around a split between the ‘commissioning’ and the ‘providing’ of health care. There has been considerable critical comment about commissioning, focusing upon perceived inadequacies of the regulatory structure and a perceived lack of competence of the managers concerned. In this paper, we use empirical data from two detailed studies of commissioning to propose a third explanation of the difficulties that have been observed in making commissioning work. We apply Scott's institutional analysis to the issue, arguing that far from reflecting managerial incompetence, some of the difficulties experienced are inherent in the normative and cultural/cognitive pillars of the NHS institution, so that there is a lack of ‘fit’ between commissioning and the institutional characteristics of the NHS. We conclude by exploring the potential impact of the latest round of NHS changes on this institution.

Following the expansion of the European Union in 2004 unprecedented numbers of Accession 8 migrants from Central and Eastern Europe entered the UK. These migrants are often concentrated in particular urban neighbourhoods, which are already routinely home to diverse communities and/or characterised by high levels of social deprivation. Using original data from a study in a northern English city, this paper explores the ways in which established communities experience and make sense of the local impact of new migration within their neighbourhoods. The belief that newly arrived migrants are in competition with established communities for finite local jobs and welfare resources is central to the expressed concerns of established communities about the potential for A8 migration to have a localised negative impact.

Utilising Ellison's (2000) theoretical insights, the paper argues that established communities’ concerns, rather than being simply an expression of xenophobic intolerance, have their basis in how the expansion of the EU facilitates opportunities for the ‘proactive engagement’ of citizenship status among A8 migrants, whilst often triggering a more ‘defensive engagement’ among members of local host communities.

Increasing the conditionality of welfare benefits is a growing trend in many developed countries, particularly in relation to some groups who may be perceived as undeserving of state support. Problem drug users (PDUs) are one such group, and in the UK most PDUs do not work and a high proportion claim benefits. Facilitating the movement of these individuals into employment is a policy aim, because it is believed to improve the circumstances of drug users (and promote future abstinence) and because moving all groups off benefits and into work is a primary purpose of recent welfare reforms. Yet little is known about the interactions of PDUs with the UK benefits system or how recent moves to increase the conditionality of benefits are likely to affect this vulnerable group. This paper begins to address this gap by exploring the perceptions that PDUs and relevant frontline staff have of drug users’ interactions with the welfare system and the factors affecting their prospects for employment. The findings suggest some aspects of recent welfare reforms, notably the simplification of benefits, may help PDUs interact with the system. However, the data also reinforce claims that the increased use of sanctions is unlikely to succeed in improving employment rates amongst this group without intensive support and demand-side interventions.

The experience of homelessness not only affects physical health, but can also constrain access to required health care. In a number of European countries, national strategies to tackle homelessness have sought to deliver integrated solutions across housing, health and other social policy areas. This article examines approaches to meeting the health care needs of homeless people in relation to such strategies, drawing upon recent research in Norway and Scotland. The article presents a comparative analysis of approaches to service provision in relation to welfare models and the concepts of universal and specialist provision. The analysis suggests a cross-national shift in the conceptualisation of appropriate responses to the health care needs of those who experience homelessness. The provision of some specialist health services, while reflecting a selective model of welfare, need not be solely interpreted as conflicting with a more universal model of ensuring access to mainstream services. Rather, the challenge is to recognise the need for a process approach which supports an effective transition from the (sometimes necessary) use of specialist services for this group, towards (the ideal of) full integration into mainstream health care.

The literature on homelessness tends to focus on risk factors in people's social and personal lives that contribute to their situation of being without a permanent home. Alternatively, the following describes innate factors of intimate relationships that contribute to a situation of homelessness for men and women. We conducted interviews with 61 people experiencing homelessness in Calgary, Alberta, Canada. We were particularly interested in documenting with greater specificity their perceptions of their individual pathways to and from homelessness. Three themes emerged from the data describing the intersection between respondents’ intimate relationships and their situation of homelessness: (1) relationship breakdown; (2) the role and impact of having intimate partners during a period of homelessness; and (3) the nature of the intimate relationship and its impact on housing. The data suggest that aspects of intimate relationships should be considered by social service agencies when addressing a person's situation of homelessness.

The impacts of government contracting on third sector organisations (TSOs) have attracted much discussion; however, the diversity of the organisations that comprise the third sector means that these impacts in fact vary considerably between TSOs. In order to better understand this complexity and to analyse and articulate TSOs’ experiences more effectively, it is useful to think about different response types. Based on empirical evidence from a study of homelessness TSOs in two South East England local authorities, this paper presents a typology of organisational responses to contracting. The four types identified are: Comfortable Contractors, Compliant Contractors, Cautious Contractors, and Community-Based Non-Contractors. The varied experiences of these different types of organisation with regard to contracting are described in the paper and point to the need for greater precision and differentiation within academic debates, and in the formulation of social policy relating to the third sector.

In order to explain why people differ in their attitudes towards public childcare, we present a theoretical framework that integrates four causal mechanisms: regime socialisation, political ideology, family involvement and material self-interest. Estimation results obtained from multivariate regressions on the 2002 German General Social Survey and replications on the 2008/9 European Social Survey can be condensed into three statements: (1) Regime socialisation is the single most important determinant of attitudes toward public childcare, followed by young age as an indicator of self-interest and political ideology. Family involvement does not have any sizeable impact. (2) Regime socialisation conditions the impact of some indicators of political ideology and family involvement on attitudes toward public childcare. (3) Despite a paradigmatic shift in policy, the dynamics of 2008 mirror those of 2002, highlighting the stability of inter-individual differences in support. The results suggest that the ‘shadow of communism’ still stretches over what people in the East expect from the welfare state and that individual difference in the demand for public childcare appears to be highly path-dependent.

This article discusses significant changes of Japanese occupational pensions since the early 2000s. Our analysis shows that these schemes have been key components of policies to promote private welfare provision and have been highly compatible with human capital investment strategies that are based on long-term employment relationships of regular workers. However, since the 1990s, occupational pensions have come under increased pressure due to underfunding problems caused by depressed stock markets and changes in accounting standards that made these underfunding problems apparent. In response to these challenges, Japanese companies have restructured their occupational pension arrangements. The nature of these efforts can be explained with reference to existing institutional complementarities with the economic system on the one hand and changes in the cost–benefit calculations of employers, employees and the civil service on the other hand. Whereas complementarities, especially with human resource management factors, have ultimately defined the limits of these changes, an actor-centered analysis helps to explain the particular nature of changes within these boundaries.

This article contributes to the literatures on the governance of activation and the territorial structure of the welfare state by drawing attention to the institutional designs of active welfare states and the architectures of decentralisation, as well as to their manifestations and implications. With the end of capturing dissimilar intergovernmental models of activation, this paper develops a framework of ‘centre–regional’ relations, which we apply to the cases of Italy and Spain – two countries that have devolved active labour market policy powers to their regions but have organised power-sharing structures very differently. The findings suggest that when it comes to active welfare states, horizontal arrangements are linked to salient institutional variations across the territory. By contrast, hierarchical structures, which are characterised by a dominant role of central level governments, are linked to higher levels of cohesion. These findings are relevant as they expose the manifestations and implications of distinct decentralisation models on activation regimes, welfare states, as well as on welfare clients.

Urban–rural harmonisation has risen to prominence in recent social security reform in China. This article offers an account of the changing welfare institutions and social citizenship configurations unfolded by this particular policy approach. As social activism gained substantial weight as part of the regional developmental strategies of local governments, harmonisation efforts have led to a boundary shift of social citizenship largely defined by the within–without criterion rather than the urban–rural divide. In places where urban–rural harmonisation takes hold, the pivotal criterion for claiming social benefits is the possession of local resident status, regardless of whether this status is urban or rural. The heterogeneity of regional social security developments resulting from social decentralisation also calls attention to the ‘variable geometry’ of institutional change, i.e. various social policy domains manifest diverse degrees of institutional dynamics towards harmonisation. In this light, urban–rural harmonisation is likely to trigger competitive solidarity in terms of regional competition and emulation in economic development and social provision, leading to regional disparities that will shape the future contours of social policy and social citizenship in China.

With reference to an ethnographic study of Aboriginal Australians in formal schooling, this paper focuses on the dynamism of the policy process. It argues that social policy is different in its performance from its formal articulation. It proposes that other discourses complicate policy discourse in its implementation, and that the Aboriginal objects of policy respond creatively to their representation in policy in ways that contribute to that complication. Aboriginal political leaders adopt the subject imagined in policy, elaborate its normativity and pressure their constituency to perform it. The routine performance of this subject works to compromise individuals’ capabilities to negotiate their lived interculturality and multiplicity, and confirms Aborigines in their marginalisation. Thus, policy becomes a central, authoritative catalyst in the real-world constitution of the subject initially imagined. The paper proposes that if social policy engages with this complexity, it can be effective in its aims of contributing to Aboriginal education and development, and management of the emerging condition of diversity. In both cases, it must account for the discursive and performative agency of the objects of policy, making it necessarily context-specific and revisable.

Previous studies have highlighted the paucity of knowledge possessed by people in a number of jurisdictions with regard to specific legal issues and processes, yet what has not been fully understood is the practical impact of this lack of knowledge. This paper looks at how knowledge of rights affects the resolution of civil justice problems. Data were extracted from a large-scale survey of adults’ experience of rights problems throughout England and Wales (10,537 adult respondents). The results demonstrated that most individuals were not aware of their rights at the time the problem occurred (64.8 per cent). Knowledge was shown to be poorest amongst those with mental illness, those without higher qualifications and those renting their homes. Problems where knowledge was poor included clinical negligence, welfare benefits and neighbours issues. Knowledge did not appear to be related to a particular problem-solving strategy but had an impact on the fulfilment of objectives and the obtaining of advice. Our findings depart from existing literature by indicating that knowledge of rights alone is not associated with legal self-sufficiency in terms of a reduced dependence upon legal advice services. We find, however, that individuals, with knowledge of rights, experience better outcomes when they opt to handle their problem alone. Accordingly, the presence or absence of knowledge of rights may be a useful proxy measure of legal advice need and relevant to the process of legal aid rationing. Our findings highlight the role that Public Legal Education (PLE) (both ‘rights-based education’ and ‘just-in-time/self-help’) may play in disposing of less complex problems, while presenting a strong case for the continued availability of free legal advice services. The research is discussed in the context of the recently announced legal aid reforms in England and Wales and their anticipated impact.

This article reports on the effects of the Social Support Act (Wmo) in the Netherlands, implemented in 2007. The Dutch Act resembles the current European political interpretation of citizenship: stressing self-responsibility in one's personal life, fighting against elements of the welfare state that are believed to be invasive and implying a shared responsibility of government and civil society for the care of socially vulnerable groups. Data were collected on the basis of two surveys evaluating the effects of the Wmo for voluntary organisations and professional non-profit institutions in social care and welfare (2007: N = 383 and 2009–10: N = 389). In addition, in-depth interviews with stakeholders and qualitative case studies were carried out. The study yields several paradoxical policy outcomes. Contrary to the objectives of the Social Support Act, a ‘revitalisation’ of the Dutch civil society – in terms of a greater contribution to social goals and policies – remains problematic, whilst professional entities thrive under the new governmental élan. Other paradoxical outcomes stem from a too-dogmatic approach to the social participation of people with severe mental disabilities. Instigating the socialisation of these groups through mandatory measures can in practice increase their isolation. To reduce unintended effects, the Social Support Act should take into account the divergent capacities of vulnerable groups and prioritise the psychological safety of clients over political and administrative policy objectives.

This article reappraises the distinction upon which Robert Pinker has insisted since the 1970s between the heuristic and the normative dimensions of concepts and theories associated with ‘welfare’ in social policy studies, a distinction prompted by, for instance, the writings of Richard Titmuss. It discusses Pinker's differentiation of forms of study which seek to account for the likenesses and unlikenesses within and between the welfare systems of different countries from forms of study aiming to establish moral criteria by which one system of welfare can be deemed superior to another. In particular, it highlights his emphasis on the need for social policy as a subject to attend to: (a) the reality of everyday ideas of social welfare and ‘faring well’ in general; (b) how everyday ideas of ‘faring well’ are exhibited in what he has called ‘conditional altruism’, whether exercised within families, towards strangers or across nations; (c) the practices undertaken by individuals and families to attain freedom and security as well as to meet those of their needs commonly taken within social policy studies to be the components of ‘welfare’; (d) the difficulties, moral, political, social and economic, associated with Titmussian welfare unitarism, in contrast to welfare pluralism. The article thus provides a review of aspects of Pinker's many published papers as well as his influential Social Theory and Social Policy and The Idea of Welfare.

In the last five years, the Chinese government has begun to encourage the development of non-government organisations (NGO) to increase the supply of social support. Although changes in the NGO sector in China are well researched, questions remain about the barriers to increasing the supply of social services from registered NGOs. We use Mattei's managerial and democratic accountability framework to examine empirical data about the relationship between the way NGO disability services in Beijing are organised and barriers to improving the type, quantity and quality of their social services. Barriers include limited NGO management capacity and underdeveloped government relations. When viewed through the multidimensional accountability framework, the barriers are not surprising. The NGOs' understanding and application of accountability processes are rudimentary. We conclude that government policy to encourage the development of accountability practices of NGOs in China will be critical if it needs NGOs to supply quality social services.

Social scientists in the comparative policy tradition have long argued that welfare systems in modern capitalist societies can be broken down into ideal types. The idea of different worlds of welfare capitalism has an enduring appeal and growing practical policy relevance as governments seek to enhance population wellbeing. In this paper, we explore the worlds of welfare theory from the perspective of happiness. Drawing on data from the World Values Survey, we examine how welfare regimes may contribute to wellbeing and we consider the significance of our findings for the development of social policy. By using multilevel models, it is possible to separate out effects due to observed and unobserved, as well as both individual-level and country-level, welfare state characteristics and we can make inferences to the distribution of social wellbeing across welfare typologies. We find that respondents living in liberal and conservative countries experience at least twice the odds of unhappiness of those living in social democracies, after controlling for individual- and country-level explanatory variables. The observed differences between the worlds of welfare were found to be highly statistically significant.

Like many countries, England has introduced a range of policies and strategies on public health since the early 1990s. Using concepts drawn from the policy success and failure literature, this article concludes that recent governments in England achieved only ‘precarious success’ in McConnell's typology. It demonstrates, with wider significance, that success or failure is not merely about policy achievement in programme terms, but that policy processes and the political dimensions of policy must be included in any evaluation. It also highlights the adversarial nature of public health policy, the subjectivity of judgments about effectiveness and the political problems this creates for government. The article pinpoints the relevance of public health policies for judgements about government competence, trustworthiness and accountability. It argues that failures of public health policy, including poor evaluation and failures to learn from experience, may be more comprehensible by adopting a political analysis of public policy making in this field.