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14 - Interpersonal accuracy in the clinical setting

from Part II - Correlates of interpersonal accuracy

Published online by Cambridge University Press:  05 April 2016

By
Mollie A. Ruben
Edited by
Judith A. Hall ,
Marianne Schmid Mast  and
Tessa V. West
Judith A. Hall
Affiliation:
Northeastern University, Boston
Marianne Schmid Mast
Affiliation:
Université de Lausanne, Switzerland
Tessa V. West
Affiliation:
New York University
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Summary

Abstract

Interpersonal accuracy in the clinical setting is the ability of clinicians to accurately assess their patients. Patients can be accurately assessed on a wide range of states and traits including but not limited to patients’ psychological and physical states (e.g., anxiety and pain). There are many ways to measure interpersonal accuracy and methods for quantifying interpersonal accuracy that will be discussed. Interpersonal accuracy among clinicians predicts several positive patient outcomes such as increased patient satisfaction and adherence. Interpersonal accuracy is an important clinical skill, which builds trust within the doctor–patient relationship. Interpersonal accuracy allows clinicians not only to build trusting relationships with their patients, but also to better diagnose and treat their patients’ symptoms, improving both patients’ perceptions of care and their overall health.

Type
Chapter
Information
The Social Psychology of Perceiving Others Accurately , pp. 287 - 308
Publisher: Cambridge University Press
Print publication year: 2016

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