Skip to main content Accessibility help
×
Hostname: page-component-76fb5796d-5g6vh Total loading time: 0 Render date: 2024-04-27T08:21:52.469Z Has data issue: false hasContentIssue false

11 - Situational influences on interpersonal accuracy

from Part II - Correlates of interpersonal accuracy

Published online by Cambridge University Press:  05 April 2016

Judith A. Hall
Affiliation:
Northeastern University, Boston
Marianne Schmid Mast
Affiliation:
Université de Lausanne, Switzerland
Tessa V. West
Affiliation:
New York University
Get access

Summary

Abstract

Forming accurate impressions about others is an important skill that has been associated with better mental health and more successful social interactions. This interpersonal skill varies between people and is also influenced by situational factors. This chapter summarizes the literature on the situational influences that may determine a person’s accuracy when forming impressions about others. The first section (motivational factors) focuses on the impact of motivation, as manipulated with task instructions and framing, incentivized performance, and priming of social power and general behavioral tendencies. The second section (affective factors) covers studies on the impact of positive and negative affect on interpersonal accuracy. In the third section (cognitive factors), the influence of deliberate versus automatic processing and local versus global processing on accurate impression formation is discussed. Finally, a fourth section (motor factors) includes research on how mimicry influences accuracy. After reviewing this literature, findings are integrated and general conclusions are drawn. Overall, empirical findings are heterogeneous and seem to depend on both characteristics of the impression formation tasks and specifics of the manipulations.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2016

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Addington, J., Saeedi, H., & Addington, D. (2006). Facial affect recognition: A mediator between cognitive and social functioning in psychosis? Schizophrenia Research, 85, 142150.CrossRefGoogle ScholarPubMed
Ambady, N., & Gray, H. M. (2002). On being sad and mistaken: Mood effects on the accuracy of thin-slice judgments. Journal of Personality and Social Psychology, 83, 947961.CrossRefGoogle ScholarPubMed
Atkinson, A. P., & Adolphs, R. (2005). Visual emotion perception. In Feldman Barrett, L., Niedenthal, P. M., & Winkielman, P. (Eds.), Emotion and consciousness (pp. 150184). New York, NY: Guilford Press.Google Scholar
Bernieri, F. J. (2001). Toward a taxonomy of interpersonal sensitivity. In Hall, J. A. & Bernieri, F. J. (Eds.), Interpersonal sensitivity: Theory and measurement (pp. 320). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Bernstein, M. J., Young, S. G., Brown, C. M., Sacco, D. F., & Claypool, H. M. (2008). Adaptive responses to social exclusion: Social rejection improves detection of real and fake smiles. Psychological Science, 19, 981983.CrossRefGoogle ScholarPubMed
Biesanz, J. C., & Human, L. J. (2010). The cost of forming more accurate impressions: Accuracy-motivated perceivers see the personality of others more distinctively but less normatively than perceivers without an explicit goal. Psychological Science, 21, 589594.CrossRefGoogle ScholarPubMed
Blairy, S., Herrera, P., & Hess, U. (1999). Mimicry and the judgment of emotional facial expressions. Journal of Nonverbal Behavior, 23, 541.CrossRefGoogle Scholar
Bogart, K. R., & Matsumoto, D. (2009). Facial mimicry is not necessary to recognize emotion: Facial expression recognition by people with Moebius syndrome. Social Neuroscience, 5, 241251.CrossRefGoogle Scholar
Bower, G. H. (1981). Mood and memory. American Psychologist, 36, 129148.CrossRefGoogle ScholarPubMed
Camerer, C. F., & Hogarth, R. M. (1999). The effects of financial incentives in experiments: A review and capital-labor-production framework. Journal of Risk and Uncertainty, 19, 742.CrossRefGoogle Scholar
Chepenik, L. G., Cornew, L. A., & Farah, M. J. (2007). The influence of sad mood on cognition. Emotion, 7, 802811.CrossRefGoogle ScholarPubMed
Costanzo, M., & Archer, D. (1989). Interpreting the expressive behavior of others: The interpersonal perception task. Journal of Nonverbal Behavior, 13, 225245.CrossRefGoogle Scholar
Fiske, A. P. (1992). The four elementary forms of sociality: Framework for a unified theory of social relations. Psychological Review, 99, 689723.CrossRefGoogle ScholarPubMed
Fiske., S. T. (1993). Controlling other people: The impact of power on stereotyping. American Psychologist, 48, 621628.CrossRefGoogle ScholarPubMed
Forgas, J. P., & Bower, G. H. (1987). Mood effects on person perception judgments. Journal of Personality and Social Psychology, 53, 5360.CrossRefGoogle ScholarPubMed
Forgas, J. P., Bower, G. H., & Krantz, S. E. (1984). The influence of mood on perceptions of social interactions. Journal of Personality and Social Psychology, 20, 497513.Google Scholar
Forgas, J. P., & East, R. (2008). On being happy and gullible: Mood effects on skepticism and the detection of deception. Journal of Experimental Social Psychology, 44, 13621367.CrossRefGoogle Scholar
Forrest, J. A., & Feldman, R. S. (2000). Detecting deception and judge’s involvement: Lower task involvement leads to better lie detection. Personality and Social Psychology Bulletin, 26, 118125.CrossRefGoogle Scholar
Förster, J., & Dannenberg, L. (2010). GLOMOsys: A systems account of global versus local processing. Psychological Inquiry, 21, 175197.CrossRefGoogle Scholar
Gasper, K., & Clore, G. L. (2002). Attending to the big picture: Mood and global versus local processing of visual information. Psychological Science, 13, 3440.CrossRefGoogle Scholar
Hall, J. A. (1978). Gender effects in decoding nonverbal cues. Psychological Bulletin, 85, 845857.CrossRefGoogle Scholar
Hall, J. A. (1984). Nonverbal sex differences: Communication accuracy and expressive style. Baltimore: John Hopkins University Press.CrossRefGoogle Scholar
Hall, J. A. (2014). Manipulated motivation and interpersonal accuracy. In Smith, J. L., Ickes, W., Hall, J. A., & Hodges, S. D. (Eds.), Managing interpersonal sensitivity: Knowing when and when not to understand others (pp. 120). New York: Nova Science Publishers, Inc.Google Scholar
Hall, J. A., Blanch, D. C., Horgan, T. G., Murphy, N. A., Rosip, J. C., & Schmid Mast, M. (2009). Motivation and interpersonal sensitivity: Does it matter how hard you try? Motivation and Emotion, 33, 291302.CrossRefGoogle Scholar
Hall, J. A., & Schmid Mast, M. (2008). Are women always more interpersonally sensitive than men? Impact of goals and content domain. Personality and Social Psychology Bulletin, 34, 144155.CrossRefGoogle ScholarPubMed
Hall, J. A., Schmid Mast, M., & Latu, I. (2015). The vertical dimension of social relations and accurate interpersonal perception: A meta-analysis. Journal of Nonverbal Behavior, 39, 131163.CrossRefGoogle Scholar
Hanggi, Y. (2004). Stress and emotion recognition: An internet experiment. Swiss Journal of Psychology, 63, 113125.CrossRefGoogle Scholar
Hess, U. & Blairy, S. (2001). Facial mimicry and emotional contagion to dynamic emotional facial expressions and their influence on decoding accuracy. International Journal of Psychophysiology, 40, 129141.CrossRefGoogle ScholarPubMed
Ickes, W., Gesn, P. R., & Graham, T. (2000). Gender differences in empathic accuracy: Differential ability or differential motivation? Personal Relationships, 7, 95109.CrossRefGoogle Scholar
Johnson, K. J., & Fredrickson, B. L. (2005). “We all look the same to me”: Positive emotions eliminate the own-race bias in face recognition. Psychological Science, 16, 875881.CrossRefGoogle ScholarPubMed
Latkin, J. L., & Chartrand, T. L. (2003). Using nonconscious behavioral mimicry to create affiliation and rapport. Psychological Science, 14, 334339.CrossRefGoogle Scholar
Keillor, J. M., Barrett, A. M., Crucian, G. P., Kortenkamp, S., Heilman, K. M. (2002). Emotional experience and perception in the absence of facial feedback. Journal of International Neuropsychological Society, 8, 130135.CrossRefGoogle ScholarPubMed
Keltner, D., Gruenfeld, D. H., & Anderson, A. (2003). Power, approach, and inhibition. Psychological Review, 110, 265284.CrossRefGoogle ScholarPubMed
Keltner, D., & Kring, A. (1998). Emotion, social function, and psychopathology. General Psychological Review, 2, 320342.CrossRefGoogle Scholar
Klein, K. J. K., & Hodges, S. D. (2001). Gender differences, motivation, and empathic accuracy: When it pays to understand. Personality and Social Psychology Bulletin, 27, 720730.CrossRefGoogle Scholar
Koenig, A. M., & Eagly, A. H. (2005). Stereotype threat in men on a test of social sensitivity. Sex Roles, 52, 489496.CrossRefGoogle Scholar
Lawson, R. (2007). Local and global processing biases fail to influence face, object, and word recognition. Visual Cognition, 15, 710740.CrossRefGoogle Scholar
Macrae, C. N., & Lewis, H. L. (2002). Do I know you? Processing orientation and face recognition. Psychological Science, 13, 194196.CrossRefGoogle ScholarPubMed
Martin, D., Slessor, G., Allen, R., Phillips, L. H., & Darling, S. (2012). Processing orientation and emotion recognition. Emotion, 12, 3943.CrossRefGoogle ScholarPubMed
Matsumoto, D., LeRoux, J., Wilson-Cohn, C., Raroque, J., Kooken, K., Ekman, P., … Goh, A. (2000). A new test to measure emotion recognition ability: Matsumoto and Ekman’s Japanese and Caucasian Brief Affect Recognition Test (JACBART). Journal of Nonverbal Behavior, 24, 179209.CrossRefGoogle Scholar
McLarney-Vesotski, A., Bernieri, F., & Rempala, D. (2011). An experimental examination of the “good judge.” Journal of Research in Personality, 45, 398400.CrossRefGoogle Scholar
Meissner, C. A., & Brigham, J. C. (2001). A meta-analysis of the verbal overshadowing effect in face identification. Applied Cognitive Psychology, 15, 603616.CrossRefGoogle Scholar
Navon, D. (1977). Forest before trees: The precedence of global features in visual perception. Cognitive Psychology, 9, 353383.CrossRefGoogle Scholar
Neal, D. T., & Chartrand, T. L. (2011). Embodied emotion perception: Amplifying and dampening facial feedback modulates emotion perception accuracy. Social Psychological and Personality Science, 2, 673678.CrossRefGoogle Scholar
Niedenthal, P. M., Brauer, M., Halberstadt, J., & Innes-Ker, A. H. (2001). When did her smile drop? Facial mimicry and the influences of emotional state on the detection of change in emotional expression. Cognition and Emotion, 15, 853864.CrossRefGoogle Scholar
Nowicki, S. J., & Richman, D. (1985). The effect of standard, motivation, and strategy instructions on the facial processing accuracy of internal and external subjects. Journal of Research in Personality, 19, 254364.CrossRefGoogle Scholar
Oberman, L. M., Winkielman, P., & Ramachandran, V. S. (2007). Face to face: Blocking facial mimicry can selectively impair recognition of emotional expressions. Social Neuroscience, 2, 167178.CrossRefGoogle ScholarPubMed
Patterson, M. L., & Stockbridge, E. (1998). Effects of cognitive demand and judgment strategy on person perception accuracy. Journal of Nonverbal Behavior, 22, 253263.CrossRefGoogle Scholar
Perfect, T. J. (2003). Local processing bias impairs lineup performance. Psychological Reports, 93, 393394.CrossRefGoogle ScholarPubMed
Perfect, T. J., Dennis, I., & Snell, A. (2007). The effects of local and global processing orientation on eyewitness identification performance. Memory, 15, 784798.CrossRefGoogle ScholarPubMed
Perfect, T. J., Weston, N. J., Dennis, I., & Snell, A. (2008). The effects of precedence on Navon-induced processing bias in face recognition. The Quarterly Journal of Experimental Psychology, 61, 14791486.CrossRefGoogle ScholarPubMed
Phillips, L. H., Channon, S., Tunstall, M., Hedenstrom, A., & Lyons, K. (2008). The role of working memory in decoding emotions. Emotion, 8, 184191.CrossRefGoogle ScholarPubMed
Phillips, L. H., Tunstall, M., & Channon, S. (2007). Exploring the role of memory in dynamic social cue decoding using dual task methodology. Journal of Nonverbal Behavior, 31, 137152.CrossRefGoogle Scholar
Ponari, M., Conson, M., D’Amico, N. P., Grossi, D., Trojano, L. (2012). Mapping correspondence between facial mimicry and emotion recognition in healthy subjects. Emotion, 12, 13981403.CrossRefGoogle ScholarPubMed
Porter, S., McCabe, S., Woodworth, M., & Peace, K. A. (2007). “Genius is 1% inspiration and 99% perspiration”… or is it? An investigation of the impact of motivation and feedback on deception detection. Legal and Criminological Psychology, 12, 297309.CrossRefGoogle Scholar
Powers, S. R., Rauh, C., Henning, R. A., Buck, R. W., & West, T. V. (2011). The effect of video feedback delay on frustration and emotion communication accuracy. Computers in Human Behavior, 27, 16511657.CrossRefGoogle Scholar
Reinhard, M.-A., & Schwarz, N. (2012). The influence of affective states on the process of lie detection. Journal of Experimental Psychology: Applied, 18, 377389.Google ScholarPubMed
Rosenthal, R., Hall, J. A., DiMatteo, M. R., Rogers, P. L., & Archer, D. (1979). Sensitivity to nonverbal communication: The PONS test. Baltimore: Johns Hopkins University Press.Google Scholar
Rule, N. O., & Ambady, N. (2008). Brief exposures: Male sexual orientation is accurately perceived at 50 ms. Journal of Experimental Psychology, 44, 11001105.Google Scholar
Rule, N. O., Rosen, K. S., Slepian, M. L., & Ambady, N. (2011). Mating interest improves women’s accuracy in judging male sexual orientation. Psychological Science, 22, 881886.CrossRefGoogle ScholarPubMed
Sassenrath, C., Sassenberg, K., Ray, D. G., Scheiter, K., & Jarodzka, H. (2014). A motivational determinant of facial emotion recognition: Regulatory focus affects recognition of emotions in faces. PLoS ONE, 9, e112383.CrossRefGoogle ScholarPubMed
Schmid Mast, M., Jonas, K., & Hall, J. A. (2009). Give a person power and he or she will show interpersonal sensitivity: The phenomenon and its why and when. Journal of Personality and Social Psychology, 97, 835850.CrossRefGoogle ScholarPubMed
Schmid, P. C., & Schmid Mast, M. (2010). Mood effects on emotion recognition. Motivation and Emotion, 34, 288292.CrossRefGoogle Scholar
Schmid, P. C., Schmid Mast, M., Bombari, D., & Mast, F. W. (2011b). Gender effects in information processing on a nonverbal decoding task. Sex Roles, 65, 102107.CrossRefGoogle Scholar
Schmid, P. C., Schmid Mast, M., Bombari, D., Mast, F. W., & Lobmaier, J. S. (2011a). How mood states affect information processing during facial emotion recognition: An eye tracking study. Swiss Journal of Psychology: Special Issue: Social Cues in Faces, 70, 223231.Google Scholar
Schooler, J. W., & Engstler-Schooler, T. Y. (1990). Verbal overshadowing of visual memories: Some things are better left unsaid. Cognitive Psychology, 22, 3671.CrossRefGoogle ScholarPubMed
Schwarz, N. (1990). Feelings as information: Informational and motivational functions of affective states. In Higgins, E. T. and Sorrentino, R. (Eds.), Handbook of motivation and cognition: Foundations of social behavior (Vol. 2, pp. 527561). New York, NY: Guilford.Google Scholar
Schwarz, N., & Clore, G. L. (1996). Feelings and phenomenal experiences. In Higgins, E. T. & Kruglanski, A. (Eds.), Social Psychology: Handbook of basic principles (pp. 433465). New York: Guilford Press.Google Scholar
Sinclair, R. C. (1988). Mood, categorization breadth and performance appraisal: The effects of order of information acquisition and affective state on halo, accuracy, information retrieval, and evaluations. Organizational Behavior and Human Decision Processes, 42, 2246.CrossRefGoogle Scholar
Singer, T., & Lamm, C. (2009). The social neuroscience of empathy. Annuals of the New York Academy of Sciences, 1156, 8196.CrossRefGoogle ScholarPubMed
Smith, J. L., & Lewis, K. L. (2009). Men’s interpersonal (mis)perception: Fitting in with gender norms following social rejection. Sex Roles, 61, 252264.CrossRefGoogle Scholar
Snodgrass, S. E. (1985). Women’s intuition: The effect of subordinate role on interpersonal sensitivity. Journal of Personality and Social Psychology, 49, 146155.CrossRefGoogle Scholar
Stel, M., & van Knippenberg, (2008). The role of facial mimicry in the recognition of affect. Psychological Science, 19, 984985.CrossRefGoogle ScholarPubMed
Strack, F., Martin, L. L., Stepper, S. (1988). Inhibiting and facilitating conditions of the human smile: A nonobtrusive test of the facial feedback hypothesis. Journal of Personality and Social Psychology, 54, 768777.CrossRefGoogle ScholarPubMed
Thomas, G., & Maio, G. R. (2008). Man, I feel like a woman: When and how gender-role motivation helps mind-reading. Journal of Personality and Social Psychology, 95, 11651179.CrossRefGoogle Scholar
Tracy, J. L., & Robins, R. W. (2008). The automaticity of emotion recognition. Emotion, 8, 8195.CrossRefGoogle ScholarPubMed
Van Baaren, R. B., Holland, R. W., Kawakami, K., & van Knippenberg, A. (2004). Mimicry and prosocial behavior. Psychological Science, 15, 7174.CrossRefGoogle ScholarPubMed
Wallbott, H. G. (1991). Recognition of emotion from facial expression via imitation? Some indirect evidence for an old theory. British Journal of Social Psychology, 30, 207219.CrossRefGoogle ScholarPubMed
Westermann, R., Spies, K., Stahl, G., & Hesse, F. W. (1996). Relative effectiveness and validity of mood induction procedures: a meta-analysis. European Journal of Social Psychology, 26, 557580.3.0.CO;2-4>CrossRefGoogle Scholar
Weston, N. J., & Perfect, T. J. (2005). Effects of processing bias on the recognition of composite face halves. Psychonomic Bulletin & Review, 12, 10381042.CrossRefGoogle ScholarPubMed
Young, S. G., Hugenberg, K., Bernstein, M. J., & Sacco, D. F. (2012). Perception and motivation in face recognition: A critical review of theories of the cross-race effect. Personality and Social Psychology Review, 16, 116142.CrossRefGoogle ScholarPubMed

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×