Skip to main content Accessibility help
×
Hostname: page-component-8448b6f56d-gtxcr Total loading time: 0 Render date: 2024-04-16T17:51:49.768Z Has data issue: false hasContentIssue false

22 - Implications of the Changing Nature of Work for the Interface between Work and Nonwork Roles

from Part III - Implications for Talent Management and Impact on Employees

Published online by Cambridge University Press:  02 April 2020

Brian J. Hoffman
Affiliation:
University of Georgia
Mindy K. Shoss
Affiliation:
University of Central Florida
Lauren A. Wegman
Affiliation:
University of Georgia
Get access

Summary

The changing nature of work has produced a variety of work demands or stressors (e.g., job insecurity, financial instability, unpredictability of work schedules) that can interfere with life outside of work, and has also provided significant resources to some employees in the form of flexibility in the scheduling and location of work, enhanced levels of autonomy or discretion on the job, and exposure to different cultures. Managing the demands and capitalizing on the resources require employees to make proactive work–nonwork decisions that take all important facets of their life into account. The effectiveness of work–nonwork decisions is often dependent on the support that individuals and their families receive from the organizations for which they work and the societies in which they live.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, T., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16, 4068.CrossRefGoogle ScholarPubMed
Arnett, J. J. (2013). The evidence for generation we and against generation me. Emerging Adulthood, 1, 510.Google Scholar
Autor, D. H. (2015). Why are there still so many jobs? The history and future of workplace automation. Journal of Economic Perspectives, 29, 330.Google Scholar
Bakker, A. B., ten Brummelhuis, L. L., Prins, J. T., & van der Heijden, F. M. M. A. (2011). Applying the job demands–resources model to the work–home interface: A study among medical residents and their partners. Journal of Vocational Behavior, 79, 170180.Google Scholar
Baruch, Y., Dickmann, M., Altman, Y., & Bournois, F. (2013). Exploring international work: Types and dimensions of global careers. International Journal of Human Resource Management, 24, 23692393.CrossRefGoogle Scholar
Baugh, S. G., Sullivan, S. E., & Carraher, S. M. (2013). Global careers in the United States. In Reis, C. & Baruch, Y. (Eds.). Careers without borders (pp. 297322). New York, NY: Routledge.Google Scholar
Bazerman, M. H., & Moore, D. (2013). Judgments in managerial decision making (8th ed.). Hoboken, NJ: Wiley.Google Scholar
Becton, J. B., Walker, H. J., & Jones-Farmer, A. (2014). Generational differences in workplace behavior. Journal of Applied Social Psychology, 44, 175189.Google Scholar
Boveda, I., & Metz, A. J. (2016). Predicting end-of-career transitions for baby boomers nearing retirement age. Career Development Quarterly, 64, 153168.Google Scholar
Briscoe, J. P., Hall, D T., & DeMuth, R. L. (2006). Protean and boundaryless careers: An empirical exploration. Journal of Vocational Behavior, 69, 3047.CrossRefGoogle Scholar
Brochu, P. & Morin, L. (2012). Union membership and perceived job insecurity: Thirty years of evidence from the American General Social Survey. Industrial & Labor Relations Review, 65, 263285.Google Scholar
Bughin, J., Chui, M., & Manyika, J. (2010). Clouds, big data, and smart assets: Ten tech-enabled business trends to watch. McKinsey Quarterly, August, 1–14.Google Scholar
Bureau of Labor Statistics, (2016, July 8). 24 percent of employed people did some or all of their work at home in 2015. The Economics Daily. Retrieved from www.bls.gov/opub/ted/2016/24-percent-of-employed-people-did-some-or-all-of-their-work-at-home-in-2015.htmGoogle Scholar
Bureau of Labor Statistics, (2017, June 27). American time use survey – 2016 results. BLS News Release. Retrieved from www.bls.gov/news.release/pdf/atus.pdf.Google Scholar
Butts, M. M., Becker, W. J., & Boswell, W. R. (2015). Hot buttons and time sinks: The effects of electronic communication during nonwork time on emotions and work–nonwork conflict. Academy of Management Journal, 58, 763788.Google Scholar
Callanan, G. A. (2015). They reap, but do not sow: How multi-national corporations are putting an end to virtuous capitalism. Business and Society Review, 120, 363384.Google Scholar
Callanan, G. A., & Greenhaus, J. H. (2008). The baby boom generation and career management: A call to action. Advances in Developing Human Resources, 10, 7085.Google Scholar
Callanan, G. A., Perri, D. F., & Tomkowicz, S. (2017). Career management in uncertain times: Challenges and opportunities. Career Development Quarterly, 65, 353365.Google Scholar
Capitano, J. (2016). When work enters the home: Antecedents of role boundary permeability behavior. (Unpublished doctoral dissertation, Drexel University, Philadelphia, PA.)Google Scholar
Cappelli, P., & Keller, J. (2013a). Classifying work in the new economy. Academy of Management Review, 38, 575596.Google Scholar
Cappelli, P., & Keller, J. (2013b). A study of the extent and potential causes of alternative employment arrangements. ILR Review, 66, 874901.CrossRefGoogle Scholar
Carmeli, A., & Russo, M. (2016). The power of micro-moves in cultivating regardful relationships: Implications for work–home enrichment and thriving. Human Resource Management Review, 26, 112124.CrossRefGoogle Scholar
Casper, W. J., Vaziri, H., Wayne, J. H., DeHauw, S., & Greenhaus, J. H. (2018). The jingle-jangle of work–nonwork balance: A comprehensive and meta-analytic review of its meaning and measurement. Journal of Applied Psychology, 103: 182214.Google Scholar
Cogin, J. (2012). Are generational differences in work values fact or fiction? Multi-country evidence and implications. International Journal of Human Resource Management, 23, 22682294.Google Scholar
Colbert, A., Yee, N., & George, G. (2016). The digital workforce and the workplace of the future. Academy of Management Journal, 59, 731739.Google Scholar
Colby, S. L., & Ortman, J. M. (2014). The baby boom cohort in the United States: 2012 to 2060. US Census Bureau Current Population Reports, May. Retrieved from www.census.gov/prod/2014pubs/p25-1141.pdfGoogle Scholar
Coyle-Shapiro, J., & Shore, L. (2007). The employee–organization relationship: Where do we go from here? Human Resource Management, 17, 166179.Google Scholar
DeSilver, D. (2016). More older Americans are working, and working more, than they used to. Pew Research Center, Retrieved from www.pewresearch.org/fact-tank/2016/06/20/more-older-americans-are-working-and-working-more-than-they-used-toGoogle Scholar
Diaz, I., Chiaburu, D., Zimmerman, R. D., & Boswell, W. R. (2012). Communication technology: Pros and cons of constant connection to work. Journal of Vocational Behavior, 80, 500508.Google Scholar
DiRenzo, M. S., Greenhaus, J. H., & Weer, C. H. (2015). Relationship between protean career orientation and work–life balance: A resource perspective. Journal of Organizational Behavior, 36, 538560.Google Scholar
Ewing, J. (2017). Robocalypse now? Central bankers argue whether automation will kill jobs. New York Times, June 28. Retrieved from www.nytimes.comGoogle Scholar
Fleming, P. (2017). The human capital hoax: Work, debt and insecurity in the era of uberization. Organization Studies, 38, 691709.Google Scholar
Frey, T. (2015). 101 endangered jobs by 2030. Journal of Environmental Health, 77, 4042.Google Scholar
Friedman, S. D. (2008). Be a better leader, have a richer life. Harvard Business Review, 86(4), 112118.Google Scholar
Fullerton, A. S., & Wallace, M. (2005). Traversing the flexible turn: US workers’ perceptions of job security, 1977–2002. Social Science Research, 36, 201221.Google Scholar
Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92, 15241541.Google Scholar
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 7688.Google Scholar
Greenhaus, J. H., Callanan, G. A., & Godshalk, V. M. (2019). Career management for life (5th ed.). New York, NY: Routledge.Google Scholar
Greenhaus, J. H., & Kossek, E. E. (2014) The contemporary career: A work–home perspective. Annual Review of Organizational Psychology and Organizational Behavior, 1, 361388.Google Scholar
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work–family enrichment. Academy of Management Review, 31(1), 7292.Google Scholar
Greenhaus, J. H., & Powell, G. N. (2017). Making work and family work: From hard choices to smart choices. New York, NY: Routledge.Google Scholar
Greenhouse, S. (2015). In service sector, no rest for the working. New York Times, February 21. Retrieved from www.nytimes.comGoogle Scholar
Hannagan, A., & Morduch, J. (2015). Income gains and month-to-month income volatility: Household evidence from the US Financial Diaries. US Financial Diaries Project, October, 1–28. Retrieved from https://wagner.nyu.edu/files/faculty/publications/Google Scholar
Hansen, J. C. & Leuty, M. E. (2012). Work values across generations. Journal of Career Assessment, 20, 3452.Google Scholar
Henly, J. R., & Lambert, S. (2014). Unpredictable work timing in retail jobs: Implications for employee work–life outcomes. Industrial and Labor Relations Review, 67, 9861016.Google Scholar
Holland, P., & Bardoel, A. (2016). The impact of technology on work in the twenty-first century: exploring the smart and dark side. International Journal of Human Resource Management, 27, 25792581.Google Scholar
Horowitz, S. (2015). Help for the way we work now. New York Times, September 7. Retrieved from www.nytimes.comGoogle Scholar
Ilies, R., Schwind, K. M., Wagner, D. T., Johnson, M. D., DeRue, D. S., & Ilgen, D. R. (2007). When can employees have a family life? The effects of daily workload and affect on work–family conflict and social behaviors at home. Journal of Applied Psychology, 92, 13681379.Google Scholar
Irby, C. M. (2014). All in a day’s work: overcoming telework challenges. Monthly Labor Review, December.Google Scholar
Irwin, N. (2016). With “gigs” instead of jobs, workers bear new burdens. New York Times, March 31. Retrieved from www.nytimes.comGoogle Scholar
Janssen, P. P. M., Peeters, M. C. W., de Jonge, J., Houkes, I., & Tummers, G. E. R. (2004). Specific relationships between job demands, job resources and psychological outcomes and the mediating role of negative work–home interference. Journal of Vocational Behavior, 65, 411429.Google Scholar
Joshi, A., Dencker, J. C., & Franz, G. (2011). Generations in organizations. Research in Organizational Behavior, 31, 177205.Google Scholar
Joshi, A., Dencker, J. C., Franz, G., & Martocchio, J. J. (2010). Unpacking generational identities in organizations. Academy of Management Review, 35, 392414.Google Scholar
Kalleberg, A. L. (2009). Precarious work, insecure workers: Employment relations in transition. American Sociological Review, 74, 122.Google Scholar
Kanter, R. M. (1977). Work and family in the United States: A critical review and agenda for research and policy. New York, NY: Russell Sage Foundation.Google Scholar
Kantor, J. (2014). As shifts vary, family’s only constant is chaos. New York Times, August 14. Retrieved from www.nytimes.comGoogle Scholar
Katz, L. F., & Krueger, A. B. (2017). The role of unemployment in the rise of alternative work arrangements. American Economic Review, 107, 388392.Google Scholar
Katz, L. F., & Krueger, A. B. (2019). The rise and nature of alternative work arrangements in the United States, 1995–2015. ILR Review, 72(2), 382416.Google Scholar
Kossek, E. E., Lautsch, B. A., & Eaton, S. C. (2005). Flexibility enactment theory: Implications of flexibility type, control, and boundary management for work–family effectiveness. In Kossek, E. E. & Lambert, S. J. (Eds.), LEA’s organization and management series. Work and life integration: Organizational, cultural, and individual perspectives (pp. 243261). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Kossek, E. E., Thompson, R. J, & Lautsch, B. A. (2015). Balanced workplace flexibility: Avoiding the traps. California Management Review, 57, 525.Google Scholar
Lambert, S. J., Haley-Lock, A., & Henly, J. R. (2012). Schedule flexibility in hourly jobs: Unanticipated consequences and promising directions. Community, Work & Family, 15, 293315.Google Scholar
Lapierre, L. M., Li, Y., Kwan, H. K., Greenhaus, J. H., DiRenzo, M. S., & Shao, P. (2018). A meta-analysis of the antecedents of work–family enrichment. Journal of Organizational Behavior, 39, 385401.Google Scholar
Lazarova, M. B., Westman, M., & Shaffer, M. A. (2010). Elucidating the positive side of the work–family interface on international assignments: A model of expatriate work and family performance. Academy of Management Review, 35, 93117.Google Scholar
Lerner, J. S., Li, Y., Valdesolo, P., & Kassam, K. S. (2015). Emotion and decision making. Annual Review of Psychology, 66, 799823.Google Scholar
Lieberman, M. D., Eisenberger, N. I., Crockett, M. J., Tom, S. M., Pfeifer, J. H., & Way, B. M. (2007). Putting feelings into words: Affect labeling disrupts amygdala activity in response to affective stimuli. Psychological Science, 18, 421428.Google Scholar
Lim, S., Ilies, R., Koopman, J., Christoforou, P., & Arvey, R. D. (2018). Emotional mechanisms linking incivility at work to aggression and withdrawal at home: an experience-sampling study. Journal of Management, 44, 28882908.Google Scholar
Lyons, S. T., Higgins, C., & Duxbury, L. (2007). An empirical assessment of generational differences in basic human values. Psychological Reports, 101, 339352.Google Scholar
Lyons, S. T., & Kuron, L. (2013). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behavior, 35, 139157.Google Scholar
Lyons, S. T., Schweitzer, L., & Ng, E. S. W. (2015). How have careers changed? An investigation of changing career patterns across four generations. Journal of Managerial Psychology, 30, 821.Google Scholar
Mäkelä, L., Kinnunen, U., & Suutari, V. (2015). Work-to-life conflict and enrichment among international business travelers: The role of international career orientation. Human Resource Management, 54, 517531.CrossRefGoogle Scholar
Manjoo, F. (2015). Uber’s business model could change your work. New York Times, January 28. Retrieved from www.nytimes.comGoogle Scholar
Martin, J. E., Sinclair, R. R., Lelchook, A. M., Wittmer, J. L., & Charles, K. E. (2012). Non-standard work schedules and retention in the entry-level workforce. Journal of Occupational and Organizational Psychology, 85, 122.Google Scholar
Matusik, S. F., & Mickel, A. E. (2011). Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology. Human Relations, 64, 10011030.Google Scholar
Mayerhofer, H., Hartmann, L. C., Michelitsch-Riedl, G., & Kollinger, I. (2004). Flexpatriate assignments: A neglected issue in global staffing. International Journal of Human Resource Management, 15, 13711389.Google Scholar
Mellers, B., Schwartz, A., & Ritov, I. (1999). Emotion-based choice. Journal of Experimental Psychology: General, 128, 332345.Google Scholar
Michel, J. S., Kotrba, L. M., Mitchelson, J. K., Clark, M. A., & Baltes, B. B. (2011). Antecedents of work–family conflict: A meta-analytic review. Journal of Organizational Behavior, 32, 689725.Google Scholar
Ng, E. S. W., Schweitzer, L., & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business Psychology, 25, 281292.Google Scholar
Ng, T. W. H., Feldman, D. C., & Lam, S. S. K. (2010). Psychological contract breaches, organizational commitment, and innovation-related behaviors: A latent growth modeling approach. Journal of Applied Psychology, 95, 744751.Google Scholar
Noonan, M. C., & Glass, J. L. (2012). The hard truth about telecommuting. Monthly Labor Review, 135, 3845.Google Scholar
Olson-Buchanan, J. B., & Boswell, W. R. (2006). Blurring boundaries: Correlates of integration and segmentation between work and nonwork. Journal of Vocational Behavior, 68, 432445.Google Scholar
Piszczek, M. M. (2017). Boundary control and controlled boundaries: Organizational expectations for technology use at the work–family interface. Journal of Organizational Behavior, 38, 592611.Google Scholar
Podsakoff, N. P., LePine, J. A., & LePine, M. A. (2007). Differential challenge stressor–hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis. Journal of Applied Psychology, 92, 438454.CrossRefGoogle ScholarPubMed
Powell, G. N., & Greenhaus, J. H. (2006). Is the opposite of positive negative? Untangling the complex relationship between work–family enrichment and conflict. Career Development International, 11, 650659.Google Scholar
Ramarajan, L., & Reid, E. (2013). Shattering the myth of separate worlds: Negotiating nonwork identities at work. Academy of Management Review, 38, 621641.Google Scholar
Ramaswami, A., Carter, N. M., & Dreher, G. F. (2016). Expatriation and career success: A human capital perspective. Human Relations, 69, 19591987.Google Scholar
Richardson, J. (2006). Self-directed expatriation: Family matters. Personnel Review, 35, 469486.Google Scholar
Richter, A., Näswall, K., & Sverke, M. (2010). Job insecurity and its relation to work–family conflict: Mediation with a longitudinal data set. Economic and Industrial Democracy, 31, 265280.Google Scholar
Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Newbury Park, CA: Sage.Google Scholar
Selmer, J. (2006). Expatriate experience. In Greenhaus, J. H. & Callanan, G. A. (Eds.), Encyclopedia of career development (pp. 306307). Thousand Oaks, CA: Sage.Google Scholar
Shaffer, M. A., Kraimer, M. L., Chen, Y., & Bolino, M. C. (2012). Choices, challenges, and career consequences of global work experiences: A review and future agenda. Journal of Management, 38, 12821327.Google Scholar
Shoss, M. K. (2017). Job insecurity: An integrative review and agenda for future research. Journal of Management, 43(6), 19111939.Google Scholar
Smithson, J., & Lewis, S. (2000). Is job insecurity changing the psychological contract? Personnel Review, 29, 680702.Google Scholar
Sonnentag, S. (2012). Psychological detachment from work during leisure time: The benefits of mentally disengaging from work. Current Directions in Psychological Science, 21, 114118.Google Scholar
Sonnentag, S., & Fritz, C. (2007). The recovery experience questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12, 204221.Google Scholar
Spreitzer, G. M., Cameron, L., & Garrett, L. (2017). Alternative work arrangements: Two images of the new world of work. Annual Review of Organizational Psychology and Organizational Behavior, 4: 473499.Google Scholar
Sullivan, S. E., Forret, M. L., Carraher, S. M., & Mainiero, L. A. (2009). Using the kaleidoscope career model to examine generational differences in work attitudes. Career Development International, 14, 284302.Google Scholar
Sweeny, K. (2008). Crisis decision theory: Decisions in the face of negative events. Psychological Bulletin, 134, 6176.Google Scholar
Tams, S., & Arthur, M. (2007). Studying careers across cultures: Distinguishing international, cross-cultural, and globalization perspectives. Career Development International, 12, 8698.Google Scholar
Ten Brummelhuis, L. L., & Bakker, A. B. (2012). A resource perspective on the work–home interface: The work–home resources model. American Psychologist, 67(6), 545556.Google Scholar
Ten Brummelhuis, L. L., Bakker, A. B., Hetland, J., & Keulemans, L. (2012). Do new ways of working foster work engagement? Psicothema, 24, 113120.Google Scholar
Twenge, J. M., Campbell, S. M., Hoffman, B. J., & Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of Management, 36, 11171142.Google Scholar
Vacas-Soriano, C. (2015). Recent developments in temporary employment: Employment growth, wages and transitions. Dublin, Ireland: Eurofound.Google Scholar
Valletta, R., & van der List, C. (2015). Involuntary part-time work: Here to stay? FRBSF Economic Letter, June 8, 1–5.Google Scholar
Wayne, J. H., Grzywacz, J. H., Carlson, D. S., & Kacmar, K. M. (2007). Work–family facilitation: A theoretical explanation and model of primary antecedents and consequences. Human Resource Management Review, 17, 6376.Google Scholar
Weber, L., & Silverman, R. E. (2015). On demand workers: “We are not robots.” Wall Street Journal, January 27. Retrieved from www.wsj.com.Google Scholar
Wegman, L. A., & Hoffman, B. J. (2017). The United States at work: A review and cross-temporal meta-analysis of changes in the psychological experience of working. Paper presented in B. Hoffman & L. Wegman (Chairs), The Changing Nature of Work: Empirical Trends and Organizational Responses. Symposium presented at the annual meeting of the Society for Industrial and Organizational Psychology, Orlando, FL.Google Scholar
Wegman, L. A., Hoffman, B. J., Carter, N. T., Twenge, J. M., & Guenole, N. (2018). Placing job characteristics in context: Cross-temporal meta-analysis of changes in job characteristics since 1975. Journal of Management, 44, 352386.CrossRefGoogle Scholar
Westman, M., Etzion, D., & Chen, S. (2008). Crossover of positive experiences from business travelers to their spouses. Journal of Managerial Psychology, 24, 269284.Google Scholar
Westman, M., Etzion, D., & Gattenio, E. (2008). International business travels and the work–family interface: A longitudinal study. Journal of Occupational and Organizational Psychology, 81, 459480.Google Scholar
Winter, R. P., & Jackson, B. A. (2014). Expanding the younger worker employment relationship: Insights from values-based organizations. Human Resource Management, 53, 311328.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×