Under which conditions are we epistemically justified to believe that what other people tell us is true? Traditionally, the answer has either been reductionist or anti-reductionist: Either our justification reduces to non-testimonial reasons, or we have a presumptive, though defeasible, right to believe what we are told. However, different cases pull in different directions. Intuitively, someone asking for the time is subject to different epistemic standards than a surgeon consulting a colleague before a dangerous operation. Following this line of thought, this paper develops an account of testimonial justification that captures our reductionist as well as our anti-reductionist intuitions. It is argued that the speaker's commitment to an epistemic norm, as well as the hearer's understanding of that norm, gives the hearer a presumptive right to believe what she is told. However, this justification doesn't apply to situations with high practical risks. Here, the hearer needs reductive reasons to believe that her interlocutor is especially qualified to give her the desired information.