Skip to main content Accessibility help
×
Hostname: page-component-7479d7b7d-m9pkr Total loading time: 0 Render date: 2024-07-08T19:48:10.561Z Has data issue: false hasContentIssue false

b - Reconsidering the Critical Corporate Social Responsibility Perspective through French Pragmatic Sociology: Subverting Corporate Do-Gooding for the Common Good?

from 5 - Corporate Citizenship

Published online by Cambridge University Press:  31 March 2017

Jean-Pascal Gond
Affiliation:
University of London
Grietje Baars
Affiliation:
City University London
Andre Spicer
Affiliation:
City University London
Get access

Summary

Introduction

Although critical management studies (CMS) scholars have for long stayed at a distance from the corporate social responsibility (CSR) discourse and practice, the resurgence of CSR since the mid-1990s – ‘CSR mainstreaming’ in managerial parlance – made CSR worthy of their critical interest. Central to the ‘critical CSR perspective’ are three lines of analysis: (a) the deconstruction of current CSR discourse and practice (Banerjee, 2003; Markowitz, 2008); (b) the theorization of CSR development as a process of colonization of social, political and ethical spheres (Roberts, 2003; Shamir, 2005); and (c) the study of CSR as either a ‘convenient smokescreen’, a ‘parasite’ or a ‘predatory practice’ that aims at maintaining capitalism's power (Jones, 1996; Fleming and Jones, 2013). Critical CSR works have certainly enhanced the reflexivity of CSR scholars by ‘un-naturalizing’ some ‘taken-for-granted’ assumptions, concepts and discourses of the field and by approaching CSR as ‘socio-economic phenomenon’ rather than a ‘business issue’ (Hanlon and Fleming, 2009: 937). They also led CMS authors to call for ‘the end of CSR’ (Fleming and Jones, 2013).

Interestingly, the rhetoric of ‘the end of CSR’ has been used recently to back the concept of ‘connected leadership’ by Lord John Browne, the former CEO of British Petroleum (Browne et al., 2015). This kudos from the ex-leader of the corporation once seen as an ideal case of CSR greenwashing by the authors of The End of Corporate Social Responsibility does not come as a surprise. It is just another instance of capitalism's recycling of its own critique (Boltanski and Chiapello, 2005[1999]). However, it also indicates that the ‘critical CSR perspective’ may well ultimately serve the capitalist status quo on the same basis as the CSR practice and discourse that it has once criticized, denunciated and/or deconstructed.

Rejecting CSR as currently practised because it ‘side-pocketed’ important social and environmental issues is certainly a convenient way for Browne et al. (2015) to repackage past CSR discourse and practice through different labels and hence keep going the managerial fad and fashion industry (Abrahamson, 1996) while avoiding taking too seriously ‘aspirational’ CSR discourses (Christensen et al., 2013).

Type
Chapter
Information
The Corporation
A Critical, Multi-Disciplinary Handbook
, pp. 360 - 371
Publisher: Cambridge University Press
Print publication year: 2017

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abrahamson, E. (1996) ‘Management fashion’, Academy of Management Review 21(1): 254–285.Google Scholar
Acquier, A., Gond, J.-P., and Pasquero, J. (2011), ‘Rediscovering Howard R. Bowen's legacy: the unachieved agenda and continuous relevance of Social Responsibilities of the Businessman ’, Business and Society 50(4): 607–646.Google Scholar
Aglietta, M. (2000) A Theory of Capitalists Accumulation: The US Experience (London: Verso).
Alvesson, M., and Kärreman, D. (2000), ‘On the study of organizations through discourse analysis’, Human Relations 53(9): 1125–1149.Google Scholar
Arjaliès, D. L., and Mundy, J. (2013) ‘The use of management control systems to manage CSR strategy: a levers of control perspective’, Management Accounting Research 24(4): 284–300.Google Scholar
Banerjee, S. B. (2003) ‘Who sustains whose development? Sustainable development and the reinvention of nature’, Organization Studies 24(1): 143–180.Google Scholar
Banerjee, S. B. (2008) ‘Corporate social responsibility: the good, the bad and the ugly’, Critical Sociology 34(1): 51–79.Google Scholar
Barley, S. R., and Kunda, G. (1992) ‘Design and devotion: surges of rational and normative ideologies of control in managerial discourse’, Administrative Science Quarterly 37(3): 367–399.Google Scholar
Boltanski, L. (2011[2009]) On Critique: A Sociology of Emancipation (Cambridge: Polity Press).
Boltanski, L. (2012[1990]) Love and Justice as Competences (Cambridge: Polity Press).
Boltanski, L., and Chiapello, E. (2005[1999]) The New Spirit of Capitalism (London: Verso).
Boltanski, L., Darré, Y., and Schiltz, M.-A. (1984) ‘La dénonciation’, Actes de la Recherche and Sciences Sociales 51(1): 1–40.Google Scholar
Boltanski, L., and Thévenot, L. (1999) ‘The sociology of critical capacity’, European Journal of Social Theory 2(3): 359–377.Google Scholar
Boltanski, L., and Thévenot, L. (2006[1991]) On Justification: Economies of Worth (Princeton, NJ: Princeton University Press).
Bourdieu, P. (1986) ‘L'illusion biographique’, Actes de la Recherche en Sciences Sociales 62–63 : 69–72.Google Scholar
Bowen, H. R. (1953) Social Responsibilities of the Businessman (New York: Harper & Brothers).
Bowen, H. R. (1978) ‘Social responsibility of the businessman – twenty years later’, in Epstein, E. M. and Votaw, D. (eds.), Rationality, Legitimacy, Responsibility: The Search For New Directions in Business and Society, Proceedings of the 1975 workshop/conference at the University of California at Berkeley (Santa Monica CA: Goodyear), 116–130.
Braithwaite, J. (2011) ‘The essence of responsive regulation’, UBC Law Review 44(3): 475–520.Google Scholar
Brès, L., and Gond, J.-P. (2014) ‘The visible hands of consultants in the construction of the markets for virtue: translating issues, negotiating boundaries and enacting responsive regulations’, Human Relations 67(11): 1347–1382.Google Scholar
Browne, J., Nuttall, R., and Stadlen, T. (2015) Connect: How Companies Succeed by Engaging Radically with Society (London: W. H. Allen).
Callon, M. (1998) ‘An essay on framing and overflowing: economic externalities revisited by sociology’, in Callon, M. (ed.), The Laws of the Markets (Oxford: Blackwell) 244–69.
Callon, M., Barthes, P., and Lascoume, Y. (2009) Acting in an Uncertain World. An Essay on Technical Democracy (Cambridge, MA: MIT Press).
Carroll, A. B. (2008) ‘A history of corporate social responsibility: concepts and practices’, in Crane, A., McWilliams, A., Matten, D., Moon, J. and Siegel, D. S. (eds.), The Oxford Handbook of Corporate Social Responsibility (Oxford: Oxford University Press), 3–15.
Carroll, A. B., and Shabana, K. M. (2010) ‘The business case for corporate social responsibility: a review of the literature’, International Journal of Management Reviews 12(1): 85–105.Google Scholar
Castelló, I., Etter, M., and Nielsen, F. A. (2015) ‘Strategies of legitimacy through social media: the networked strategy’, Journal of Management Studies 53(3), doi: 10.1111/joms.12145.Google Scholar
Christensen, L. T., Morsing, M., and Thyssen, O. (2013) ‘CSR as aspirational talk’, Organization 10(3): 372–393.Google Scholar
Cochoy, F. (2000) ‘Chapitre 13. L’économie des conventions comme dépassement des sociologies antérieures’, in Cochoy, F, Histoire et reconstruction de la sociologie, Document du Service d'Enseignement à Distance (SED), Université Toulouse II – Le Mirail.
Costas, D., and Kärreman, . (2013) ‘Conscience as control – managing employees through CSR’, Organization 20(3): 394–415.Google Scholar
Dansou, K., and Langley, A. (2012) ‘Institutional work and the notion of test’, Management 15(5): 502–527.Google Scholar
Déjean, F., Gond, J.-P., and Leca, B. (2004) ‘Measuring the unmeasured: an institutional entrepreneur strategy in an emerging industry’, Human Relations 57: 741–764.Google Scholar
Etzion, D., and Ferraro, F. (2010) ‘The role of analogy in the institutionalization of sustainability reporting’, Organization Science 21(5): 1092–1107.Google Scholar
Fleming, P., and Jones, M. T. (2013) The End of Corporate Social Responsibility: Crisis and Critique (London: Sage).
Foucault, M. (1979) ‘On governmentality’, Ideology and Consciousness 6: 5–22.Google Scholar
Ghadiri, D. P., Gond, J.-P., and Brès, L. (2015) ‘Identity work for managing the profit-social responsibility tensions: the discourse of corporate social responsibility consultants’, Discourse and Communication 9(5), doi: 10.1177/1750481315600308.Google Scholar
Gilbert, D. U., Rasche, A., and Waddock, S. (2011) ‘Accountability in a global economy: the emergence of international accountability standards’, Business Ethics Quarterly 21(1): 23–44.Google Scholar
Gond, J.-P., Barin-Cruz, L., Raufflet, E., and Charron, M. (2015) ‘To frack or not to frack? The interaction of justification and power in a sustainability controversy’, Journal of Management Studies, doi: 10.1111/joms.1216.
Gond, J.-P., Barin Cruz, L., Raufflet, E., & Charron, M. (2016) To frack or not to frack? The interaction of justification and power in a sustainability controversy. Journal of Management Studies 53(3): 330–363.Google Scholar
Gond, J.-P., Grubnic, S., Herzig, C., and Moon, J. (2012) ‘Configuring management control systems: theorizing the links between strategy and sustainability’, Management Accounting Research 23(3): 205–223.Google Scholar
Gond, J.-P., Kang, N., and Moon, J. (2011) ‘The government of self-regulation: on the comparative dynamics of corporate social responsibility’, Economy and Society 40(4): 640–671.Google Scholar
Gond, J.-P., & Nyberg, D. (2016) ‘Materializing power to recover corporate social responsibility’, Organization Studies. Forthcoming
Gond, J.-P., Palazzo, G., and Basu, K. (2009) ‘Investigating instrumental corporate social responsibility through the mafia metaphor’, Business Ethics Quarterly 19(1): 55–84.Google Scholar
Guston, D. H. (1999) ‘Stabilizing the boundary between US politics and science: the role of the office of technology transfer as a boundary organization’, Social Studies of Science 29(1): 87–111.Google Scholar
Hanlon, G. (2008) ‘Rethinking corporate social responsibility and the role of the firm: on the denial of politics’, in Crane, A., McWilliams, A., Matten, D., Moon, J. J. and Siegel, D. (eds.), Oxford Handbook of Corporate Social Responsibility (Oxford: Oxford University Press), 156–172.
Hanlon, G., and Fleming, P. (2009) ‘Updating the critical perspective on corporate social responsibility’, Sociology Compass 2(6): 937–948.Google Scholar
Heald, M. (1970) The Social Responsibilities of Business: Company and Community, 1900–1960 (Cleveland, OH: Case Western Reserve University Press).
Jones, M. T. (1996) ‘Missing the forest for the trees. a critique of the social responsibility concept and discourse’, Business and Society 35(1): 7–41.Google Scholar
Lafaye, C., and Thévenot, L. (1993) ‘Une justification écologique? Conflit dans l'aménagement de la nature’, Revue Française de Sociologie 34(4): 495–524.Google Scholar
Latour, B. (1992) ‘Where are the missing masses? The sociology of a few mundane artifacts’, in Bijker, W. E. and Law, J. (eds.), Shaping Technology/Building Society: Studies in Sociotechnical Change (Cambridge, MA: MIT Press).
Latour, B. (2004) ‘Why has the critique run out of steam? From matters of fact to matters of concern’, Critical Inquiry 30(2): 225–248.Google Scholar
Latour, B. (2005) ‘From realpolitik to dingpolitik or how to make things public’, in Latour, B. and Weibel, P. (eds.), Making Things Public: Atmospheres of Democracy, Catalogue of the show at ZKM (Cambridge, MA: MIT Press).
Levi-Faur, D. (2005) ‘The global diffusion of regulatory capitalism’, Annals of the American Academy of Political and Social Science 598(1): 12–32.Google Scholar
Marens, R. (2004) ‘Wobbling on a one-legged stool: the decline of American pluralism and the academic treatment of corporate social responsibility’, Journal of Academic Ethics 2: 63–87.Google Scholar
Markowitz, L. (2008) ‘Can strategic investing transform the corporation?’, Critical Sociology 34(5): 681–707.Google Scholar
Marres, D. (2007) ‘The issues deserve more credit: pragmatist contributions to the study of public involvement in controversy’, Social Studies of Science 37(5): 759–780.Google Scholar
McBarnet, D., Voiculescu, A., and Campbell, T. (eds.) (2007) The New Corporate Accountability: Corporate Social Responsibility and the Law (Cambridge: Cambridge University Press).
McDonnell, M.-H., King, B., and Soule, S. (2015) ‘A dynamic process model of private politics: activist targeting and corporate receptivity to social challenges’, American Sociological Review 80(3): 654–678.Google Scholar
Nyberg, D., Spicer, A., and Wright, C. (2013) ‘Incorporating citizens: corporate political engagement with climate change in Australia’, Organization 20(3): 433–453.Google Scholar
Palazzo, G., and Scherer, A. G. (2006). ‘Corporate legitimacy as deliberation: a communicative framework’, Journal of Business Ethics 66: 71–88.Google Scholar
Pasquero, J. (2005) ‘La responsabilité sociale de l'entreprise comme objet des sciences de gestion: un regard historique’ [‘Social responsibility of the company as an object of management science: a historical perspective'], in Turcotte, M.-F. and Salmon, A. (eds.), Responsabilité sociale et environnementale de l'entreprise (Sillery, QC: Presses de l'Université du Québec) 80–111.
Patriotta, G., Gond, J.-P., and Schultz, F. (2011) ‘Maintaining legitimacy: controversies, orders of worth and public justifications’, Journal of Management Studies 48(8): 1804–1836.Google Scholar
Porter, M. E., and Kramer, M. R. (2006) ‘Strategy and society: the link between competitive advantage and corporate social responsibility’, Harvard Business Review 84(12): 78–92.Google Scholar
Porter, M. E., and Kramer, M. (2011) ‘Creating shared value’, Harvard Business Review 89(1–2): 62–77.Google Scholar
Reinecke, J., and Ansari, S. (2015) ‘Taming wicked problems: the role of framing in the construction of corporate social responsibility’, Journal of Management Studies, doi: 10.1111/joms.12137.
Roberts, J. (2003) ‘The manufacture of corporate social responsibility: constructing corporate sensibility’, Organization 10(2): 249–265.Google Scholar
Rousseau, J.-J. (1994[1762]) Discourse on the Political Economy and the Social Contract, Bretts, Christopher (trans.) (Oxford: Oxford University Press).
Scherer, A. G., and Palazzo, G. (2007) ‘Toward a political conception of corporate responsibility: business and society seen from a Habermasian perspective’, Academy of Management Review 32: 1096–1120.Google Scholar
Scherer, A. G., and Palazzo, G. (2011) ‘The new political role of business in a globalized world: a review of a new perspective on CSR and its implications for the firm, governance, and democracy’, Journal of Management Studies 48: 899–931.Google Scholar
Shamir, R. (2005) ‘Mind the gap: the commodification of corporate social responsibility’, Symbolic Interaction 28(2): 229–253.Google Scholar
Shamir, R. (2008) ‘The age of responsibilization: on market-embedded morality’, Economy and Society 37(1): 1–19.Google Scholar
Smith, A. (1991[1776]) The Wealth of Nations, Books 1–3, ‘Introduction’ Skinner, Andrew S (Harmondsworth: Penguin Books).
Waddock, S. A. (2008) ‘Building a new institutional infrastructure for corporate responsibility’, Academy of Management Perspectives 22: 87–108.Google Scholar
Whelan, G. (2012) ‘The political perspective on corporate social responsibility: a critical agenda’, Business Ethics Quarterly 22(4): 709–737.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×