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7 - Supply Chain or Network Approach to Operations Management

Published online by Cambridge University Press:  05 June 2012

Danny Samson
Affiliation:
University of Melbourne
Prakash J. Singh
Affiliation:
University of Melbourne
Richard Lane
Affiliation:
University of Queensland
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Summary

Learning objectives

After reading this chapter you should be able to:

  • describe the scope and importance of Supply Chain Management

  • understand the importance of supply chain management in coordinating inter-firm activities and improving overall effectiveness

  • discuss the impact of the Internet and information technology on supply systems

  • understand the role of supply chain strategy in linking corporate strategy and operations

  • explain how the available infrastructure can affect supply chain options

  • understand the role of third-party service providers in supply chains

  • make suggestions for improvements to supply chains.

Box 7.1: Management challenge: Myer department stores

Myer is an iconic Australian business, part of Australian history. The story started in 1900 when Sidney and Elcon Myer opened a store in Bendigo. By the 1980s Myer had a chain of mid-market department stores across Australia and in August 1985, it merged with GJ Coles & Co. Ltd to form Coles Myer Ltd.

By 2005, the group management was facing concerns over the lack of profitability of the Myer chain as well as general issues of lack of fit between the operations and worries over the possible entry of retailing giants such as Tesco and Wal-Mart into the Australian market in the future. In March 2006, Coles Myer announced it would sell Myer to a consortium including the Myer family and the US private equity group Newbridge Capital, part of the Texas Pacific group. The group has interests in the UK department store Debenhams and the high-end US retailer Neiman Marcus. The de-merger took effect in November 2006. […]

Type
Chapter
Information
Operations Management
An Integrated Approach
, pp. 201 - 222
Publisher: Cambridge University Press
Print publication year: 2008

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References

Bowersox, D. J.Closs, D. J. and Cooper, M. B. 2002. Supply Chain Logistics Management.New York: McGraw-Hill.Google Scholar
Burt, D. N., Dobler, D. W. and Starling, S. L. 2003. World Class Supply Management.New York: McGraw-Hill Irwin.Google Scholar
Drucker, P. 1962. ‘The economy's dark continent.’ Fortune, 72(April): 103, 265–70.Google Scholar
Farhoomand, A. and Ng, P. 2002. E-procurement at Cathay Pacific Airways: e-business valuation.Hong Kong: Centre for Asian Business Cases, The University of Hong Kong.Google Scholar
Huffman, T. P. 2003. ‘Wal-Mart in China: challenges facing a foreign retailer's supply chain.’ The China Business Review, September–October.Google Scholar
Nishiguchi, T. 1994. Strategic Industrial Sourcing.Oxford: Oxford University Press.Google Scholar
Porter, M. E. 2001. ‘Strategy and the Internet.’ Harvard Business Review, March: 63–77.Google ScholarPubMed
Supply-Chain Council. 2006. Supply-Chain Operations Reference-model. SCOR® Overview. Supply-Chain Council (at http://www.supply-chain.org/public/ scor.asp/).

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