Book contents
- Frontmatter
- Contents
- Preface
- Forewords
- Part 1 Introduction and theory
- Part 2 Primary care and the primary health care team
- 4 A patient complaint: team meetings, policy and practice values – raising awareness in the team
- 5 A well person health check, health promotion and disease prevention: different lifestyles, different values
- 6 A patient with medically unexplained symptoms: applying evidence and values for shared decision-making, self-care and co-production of health
- 7 A request for strong analgesia: honesty and trust
- 8 Asylum seekers and refugees: working across cultures
- 9 A request for a home birth and other pregnancy-related consultations
- 10 Community-based care and the wider health care team
- 11 Ageing and end of life decisions
- 12 Referrals and the interface between primary and secondary care: looking after ‘our’ patients
- 13 Living with visible difference and valuing appearance
- 14 Collaboration with other professionals: in and outside health care
- 15 Learning in and about teams
- Afterword
- Index
- References
14 - Collaboration with other professionals: in and outside health care
Published online by Cambridge University Press: 05 October 2012
- Frontmatter
- Contents
- Preface
- Forewords
- Part 1 Introduction and theory
- Part 2 Primary care and the primary health care team
- 4 A patient complaint: team meetings, policy and practice values – raising awareness in the team
- 5 A well person health check, health promotion and disease prevention: different lifestyles, different values
- 6 A patient with medically unexplained symptoms: applying evidence and values for shared decision-making, self-care and co-production of health
- 7 A request for strong analgesia: honesty and trust
- 8 Asylum seekers and refugees: working across cultures
- 9 A request for a home birth and other pregnancy-related consultations
- 10 Community-based care and the wider health care team
- 11 Ageing and end of life decisions
- 12 Referrals and the interface between primary and secondary care: looking after ‘our’ patients
- 13 Living with visible difference and valuing appearance
- 14 Collaboration with other professionals: in and outside health care
- 15 Learning in and about teams
- Afterword
- Index
- References
Summary
There are a number of professionals who are not regular members of the health care team, or who are not health professionals themselves, but who are vitally important for optimal and safe patient care. Often these are the professionals whose roles are poorly understood and whose full repertoire of skills is under-utilised. In this chapter we explore the role of some of these: specifically the pharmacist, the teacher, the police officer and the social worker.
Reflection point
Which of these professionals would you recognise as part of your team – possibly a temporary member? Think of interactions with any of these people: what went well and why; what could have been done differently to improve the situation. Do you have a good understanding of their scope of practice? What do you immediately think of if asked to suggest their values?
Alan the pharmacist
Alan Goodacre has recently taken over the running of the local pharmacy. The shop is part of a large national franchise and sells the usual cosmetics and toiletries as well as over the counter (OTC) medication. Alan qualified 10 years ago and has worked in both hospital and community settings since he received his degree. He is keen to establish a good working relationship with the general practices whose patients come to him for their medicine to be dispensed. In the last few weeks he has made appointments with the practice managers and some of the doctors at several clinics. Some have made him feel very welcome, while others have appeared rushed and almost rude.
- Type
- Chapter
- Information
- Values-Based Interprofessional Collaborative PracticeWorking Together in Health Care, pp. 149 - 157Publisher: Cambridge University PressPrint publication year: 2012