• Be consistent

Try to say the same thing each time. Be clear about the rules you want to stick to. If you don't stick to the rules and give in, then the next time you try to set limits, your child is likely to play up even more because they have learnt that you will probably give in again.

• Give lots of praise

Let your child know when they have done something well and when you are pleased with them. Be specific so that the child knows which behaviour you are wanting to encourage. For example, give them a hug or a kiss, tell them how great they are doing and point out the good behaviour. You need to do this straight away at the time when you see the behaviour you want to encourage.

• Plan ahead

It helps if you and your child know the rules for particular situations before they happen. Don't make them up as you go along (e.g. if bedtime is 7.00 pm, make sure you both stick to it).

• Involve your child

Sit down with your child and talk to them about good behaviour. You might be surprised about how much you both agree on.

• Be calm

This can be difficult in the heat of the moment, but it does help if you can be calm and clear with the words you use, for example ‘Please switch off the TV’ or ‘It's bedtime’.