This section of the book provides a number of real-world examples of organizations that are involved in testing and who have implemented their own testing processes in collaboration with the author. The organizations are:

• The British Library

• Reuters Product Acceptance Group

• Crown Quality Assurance Group

• The Wine Society

• Automatic Data Processing (ADP) Limited

• Confirmit

These case studies are provided to allow the reader to gain some insight into how they might adapt the classic view of the testing process to more closely match their own specific testing requirements. This will be particularly valuable for those readers who have been given the responsibility of setting up a testing process within their own organizations.

Each case study is presented in a standard manner, which follows the order of the testing process material presented in Part 1 of this book. For each case study, the following sections are provided:

• Overview of the organization – providing general information about the organization and the nature of its business

• Characteristics of the testing requirement – describing the particular testing requirements and challenges faced by the organization

• The management and planning of testing – a discussion of how the organization arranges its testing activities and how it plans and manages the testing process

• Roles and responsibilities – describing the testing roles supported by the organization and reviewing their specific responsibilities

• […]