Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-2pzkn Total loading time: 0 Render date: 2024-04-30T11:29:45.681Z Has data issue: false hasContentIssue false

Section 5 - Key Issues for Optimal Organization

Published online by Cambridge University Press:  16 November 2017

Gabriella Bettelli
Affiliation:
University of San Marino
Get access

Summary

Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Chapter
Information
Perioperative Care of the Elderly
Clinical and Organizational Aspects
, pp. 303 - 347
Publisher: Cambridge University Press
Print publication year: 2017

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

References

ACI – Agency for Clinical Innovation (2013). Models of care. Available from: www.aci.health.nsw.gov.au/resources/models-of-care (last accessed April 2017).Google Scholar
Baztan, J.J. (2009). Effectiveness of acute geriatric units on functional decline, living at home, and case fatality among older patients admitted to hospital for acute medical disorders: meta-analysis. BMJ. 22(338): b50.CrossRefGoogle Scholar
Campbell, M., Fitzpatrick, R., Haines, A., et al. (2000). Framework for design and evaluation of complex interventions to improve health. BMJ. 321: 694.Google Scholar
Cosin, L. (1954). The place of day hospital in geriatric unit. Practitioner. 172: 552559.Google ScholarPubMed
Ellis, G. (2011). Comprehensive geriatric assessment for older adults admitted to hospital. Cochrane Database Syst Rev. (7): CD006211Google Scholar
Fairbrother, G., Chiarella, M., Braithwaite, J. (2015). Models of care choices in today’s nursing workplace: where does team nursing sit? Aus Health Rev. 39(5): 489493.CrossRefGoogle ScholarPubMed
Kellogg, F.R., Brickner, P.W., Conley, L., Conroy, M. (1991). Controlling hospital readmission of elderly persons living at home: a risk factor analysis. Home Health Care Serv Q. 12: 516.Google Scholar
Kohn, L.T., Corrigan, J.M., Donaldson, M.S. (1999). To Err is Human: Building a Safer Health System. Washington, DC: National Academic PressGoogle Scholar
Pioli, G., Frondini, C., Lauretani, F., et al. (2012). Time to surgery and rehabilitation resources affect outcomes in orthogeriatric units. Arch Gerontol Geriatr. 55(2): 316322.Google Scholar
Rubenstein, L.Z. (1984). Effectiveness of a geriatric evaluation unit: a randomized clinical trial. N Engl J Med. 311: 16641670.Google Scholar
Stuck, A.E., Siu, A.L., Wieland, G.D., Adams, J., Rubenstein, L.Z. (1993). Comprehensive geriatric assessment: a meta-analysis of controlled trials. Lancet. 342: 10321036.CrossRefGoogle ScholarPubMed
Tierney, A.G., Worth, A. (1995). Review: readmission of elderly patients to hospital. Age Ageing. 24: 163166.CrossRefGoogle ScholarPubMed
Van Craen, K. (2010). The effectiveness of inpatient geriatric evaluation and management units: a systematic review and meta-analysis. J Am Geriatr Soc. 58: 8392.CrossRefGoogle ScholarPubMed
Vanhaecht, K, De Witte, K., Sermeus, W. (2007). The care process organization triangle: a framework to better understand how clinical pathways work. J Integrated Care Pathways. 11: 18.Google Scholar
Vidan, M. (2005). Efficacy of a comprehensive geriatric intervention in older patients hospitalized for hip fracture: a randomized, controlled trial. J Am Geriatr Soc. 53: 14761482.CrossRefGoogle ScholarPubMed
Wilson, J.R., Rutherford, A. (1989). Mental models: theory and application in human factors. Hum Fact. 31: 617634.Google Scholar

Further Reading

ACI – Agency for Clinical Innovation (2013). Understanding the Process to Develop a Model of Care: An ACI Framework. Chatswood: ACI.Google Scholar
Macintosh, R., MacLean, D., Stacey, R., Griffin, D. (2006). Complexity and Organization: Readings and Conversations. Abingdon-on-Thames: Routledge.Google Scholar
Malone, M.L., Capezzuti, E., Palmer, R.M. (2015). Geriatric Models of Care: Bringing “Best Practice” to an Aging America. New York: Springer Publishing CompanyGoogle Scholar

References

The Australasian College for Emergency Medicine – ACEM (2014) Emergency Department Design Guidelines, Document G15 Last Revised: Oct-14 Version No: 3.0 https://aushfg-prod-com-au.s3.amazonaws.com/HPU_B.0300_6_0.pdfGoogle Scholar
AHRQ – Agency for Healthcare Research and Quality (2013). Preventing Falls in Hospitals: A Toolkit for Improving Quality of Care. Prepared by RAND Corporation. Rockville (USA): Boston University School of Public Health, ECRI Institute. AHRQ Publication No. 13–0015-EF.Google Scholar
AIA – American Institute of Architects (2001). Design and Construction of Hospital and Health Care Facilities. Washington DC: The American Institute of Architects Academy of Architecture for Health, The Facility Guidelines Institute, US Department of Health and Human Services.Google Scholar
ASHRAE Technical Committee. (2013). HVAC Design Manual for Hospitals and Clinics (2nd Edition). Philadelphia, PA: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc. Online version available from: app.knovel.com/hotlink/toc/id:kpHVACDMH1/hvac-design-manual-hospitals/hvac-design-manual-hospitals (last accessed May 2017).Google Scholar
AS UK – Alzheimer’s Society (2015). Washing and Bathing Factsheet. Alzheimer’s Society Factsheet 504LP. Available from: www.alzheimers.org.uk/site/scripts/download.php?type=downloads&fileID=1794 (last accessed April 2017).Google Scholar
Barrick, J.R. and Holdaway, R. (ASHE) (2015, periodically adjourned). Mechanical Systems – Handbook for Health Care Facilities. Chicago, IL: American Society for Healthcare EngineeringGoogle Scholar
Caruso, P., Guardian, L., Tiengo, T., et al. (2014). ICU architectural design affects the delirium prevalence: a comparison between single-bed and multibed rooms. Crit Care Med. 42(10): 22042210.Google Scholar
Centers for Disease Control and Prevention – CDC, US Department of Health and Human Services (2014). Guidelines for Environmental Infection Control in Health-Care Facilities: Recommendations of CDC and the Healthcare Infection Control Practices Advisory Committee (HICPAC). Atlanta, GA: CDC.Google Scholar
Chaudhury, H., Mahmood, A., Valente, M. (2005). The Use of Single Patient Rooms versus Multiple Occupancy Rooms in Acute Care Environments. Vancouver: Simon Fraser University – Coalition for Health Environments Research (CHER).Google Scholar
Chun, A., Schwartzberg, J.G., Irmiter, C. (2011). Geriatric Care by Design: A Clinician’s Handbook to Meet the Needs of Older Adults through Environmental and Practice Redesign. Chicago, IL: American Medical Association.Google Scholar
Costantini, M. (2001). Should an Ambulatory Surgical Centre be designed by Doctors or Architects? (invited lecture), Proceedings of the 4th IAAS World Congress, Geneva, April 22nd–25th 2001. International Association for Ambulatory Surgery.Google Scholar
Costantini, M., Bettelli, G., Sebastiani, M., David, S. (2009). Day Surgery Facilities for Elderly Patients: Which Structural Requirements? 8th IAAS Congress, Brisbane July 3–6. Amb Surg. 15: 34.Google Scholar
Ferguson-Pare, M, Bourett, E, Bernick, L, et al. (2000). Best practices in the care of the elderly persons in the hospital. Healthcare Q. 3: 3037.Google Scholar
Flaherty, J.H. (2011). The evaluation and management of delirium among older persons. Med Clin North Am. 95(3): 555577.Google Scholar
Flaherty, J.H., Malone, M.L., Capezuti, E.A., Palmer, R.M. (2015). The delirium room: a restraint-free model of care for older hospitalized patients with delirium. In: Geriatrics Models of Care: Bringing ‘Best Practice’ to an Aging America, pp. 281285.Google Scholar
Ghatak, R. (2016). Hospital Design Addresses Needs of Older Patients. Stanford, CA: Stanford University Medical Center Renewal Project.Google Scholar
Harsvardhan, R., Gupta, S. (2012). Futuristic geriatric hospital. JIMSA. 25: 3193.Google Scholar
Jenkins, G.R., Yuen, H.K., Vogtle, L.K. (2015). Experience of multisensory environments in public space among people with visual impairment. Int J Environ Res Publ Health. 12(8): 86448657.Google Scholar
Kohn, L.T., Corrigan, J.M., Donaldson, M. (1999). To Err Is Human: Building a Safer Health System. Washington, DC: Institute of Medicine.Google Scholar
Landefeld, C.S. (2003). Improving health care for older persons. Ann Intern Med. 139: 421424.CrossRefGoogle ScholarPubMed
Lindquist, K.P., Barnes, S., Torrington, J. (2013). DesignGuide: Meeting the needs of older people in hospital settings. Sheffield, UK: The University of Sheffield NHS.Google Scholar
Marquardt, G., Viehweger, A. (2014). Architecture for People With Dementia: Planning Principles, Practices and Future Challenges. Dresden: Technische Universität Dresden, VSWG.Google Scholar
Nash, H.O. Jr. (ASHE) (2015 ). Electrical Systems Handbook for Health Care Facilities. – American Society for Healthcare Engineering. Chicago, IL: American Society for Healthcare Engineering.Google Scholar
Parke, B., Friesen, K. (2015). Codeplus: Physical Design Components for an Elder Friendly Hospital, 2nd edn. Canada: Fraser Health AuthorityGoogle Scholar
Patel, J., Baldwin, J., Bunting, P., Laha, S. (2014). The effect of a multicomponent multidisciplinary bundle of interventions on sleep and delirium in medical and surgical intensive care patients. Anaesthesia, 69, 540549.Google Scholar
Pechacek, C.S., Andersen, M., Lockley, S.W. (2008). Preliminary method for prospective analysis of the circadian efficacy of (day)light with applications to healthcare architecture. LEUKOS. 5(1): 126.Google Scholar
Reason, J. (2000). Human error: models and management, BMJ. 320: 768770.Google Scholar
Reiling, J., Hughes, R.G., Murphy, M.R. (2008). The impact of facility design on Patient Safety. In: Hughes, R.G., Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville, ML: Agency for Healthcare Research and Quality.Google Scholar
Thompson, D.R., Hamilton, D.K., Cadenhead, C.D., et al. (2012). Guidelines for intensive care unit design. Crit Care Med. 40(5): 15861600.CrossRefGoogle ScholarPubMed
Ulrich, R., Zimring, C., Quan, X., Joseph, A., Choudhary, R. (2004). Role of the Physical Environment in the Hospital of the 21st Century. Concord, CA: The Center for Health Design.Google Scholar
Watson, P.L., Ceriana, P., Fanfulla, F. (2012) Delirium: is sleep important? Best Pract Res Clin Anaesthesiol. 26(3): 355366Google Scholar

References

Albolino, S., Tartaglia, R., Bellandi, T. et al. (2010). Patient safety and incident reporting: survey of Italian healthcare workers. Qual Saf Health Care. 19(Suppl 3): 812.CrossRefGoogle ScholarPubMed
Bellandi, T., Albolino, S., Tartaglia, R., Bagnara, S. (2011). Ergonomics and the human factors in patient safety management. In: Carayon, P., Handbook of Human factors and Ergonomics in Healthcare and Patient Safety. New York: Taylor and Francis.Google Scholar
Beyea, S.C. (2016). Highly reliability theory and reliable organizations. Academic OneFile. [online].Google Scholar
BSI (2014). BS6500 Guidance on organizational resilience. Available from: http://shop.bsigroup.com/ProductDetail/?pid=000000000030258792 (last accessed April 2017).Google Scholar
Carayon, P., Schoofs, H.A., Karsh, B.-T., et al. (2006). Work system design for patient safety: the SEIPS model. Qual Saf Health Care. 15: i50-i58.CrossRefGoogle ScholarPubMed
Casulli, V., Dumbser, M., Toro, E.F. (2012). Semi-implicit numerical modeling of axially symmetric flows in compliant arterial systems. Int J Numer Method Biomed Eng. 28(2): 257272.Google Scholar
Cho, S.H., Ketefian, S., Barkauskas, V.H. et al. (2003). The effects of nurse staffing on adverse events, morbidity, mortality and medical costs. Nurs Res. 52: 7179.Google Scholar
de Vries, E.N. (2010). Surgical patient safety: analysis and interventions. PhD Thesis. Available from: http://hdl.handle.net/11245/1.342240 (last accessed April 2017).Google Scholar
DoBias, M. (2009). CMS makes “never events” nonpayment rules official. Available from: www.modernhealthcare.com/article/20090115/REG/301159955 (last accessed May 2017).Google Scholar
IOM – Institute of Medicine (2005). IOM report: patient safety – achieving a new standard for care. Acad Emerg Med. 12(10): 10111012.Google Scholar
ISO (2009). ISO 31000 Risk management. Available from www.iso.org/iso-31000-risk-management.html (last accessed April 2017).Google Scholar
Kim, H., Capezzuti, E., Kovner, C. et al. (2010). Prevalence and predictors of adverse events in older surgical patients: impact of the Present on Admission indicator. Gerontologist. 50(10): 810820.Google Scholar
Kohn, L.T., Corrigan, J.M., Donaldson, M. (1999). To Err Is Human: Building a Safer Health System. Washington, DC: Institute of Medicine.Google Scholar
Kovner, C., Gergen, P.H. (1998). Nurse staffing levels and adverse events following surgery in U.S. hospitals J Nurs Scholarship. 30: 315321.Google Scholar
Müller, L.O. (2014). Mathematical modelling and simulation of the human circulation with emphasis on the venous system: application to the CCSVI condition. PhD thesis, University of Trento, Italy. Available from: eprints-phd.biblio.unitn.it/1184/1/Mueller_PhD.pdf (last accessed May 2017)Google Scholar
Pronovost, P., Needham, D., Berenholtz, S. et al. (2006). An intervention to decrease catheter-related bloodstream infections in the ICU. New En J Med. 355: 27252732.CrossRefGoogle ScholarPubMed
Reason, J. (2000). Human error: models and management. BMJ. 320: 768770.Google Scholar
Thomas, E.J., Brennan, T.A. (2000). Incidence and types of preventable adverse events in elderly patients: population based review of medical records. BMJ. 320(7237):741744.Google Scholar
Toro, E.F., Muller, L.O., Cristini, M., Menegatti, E., Zamboni, P. (2015). Impact of jugular vein valve function on cerebral venous haemodynamics. Curr Neurovasc Res. 12(4): 384397.Google Scholar
Weick, K.E., Sutcliffe, K.M. (2006). Mindfulness and the quality of organizational attention. Organization Sci. 17(4): 514524.Google Scholar
WHO – World Health Organization (2009). WHO Patient Safety Curriculum Guide for Medical Schools. Washington, DC: World Alliance for Patient Safety.Google Scholar
Woods, D.D. (2005). Creating foresight: lessons for enhancing resilience from Columbia. In: Starbuck, B., Farjoun, M., Organization at the Limit: Learning from the Columbia Accident. New York: Blackwell: 289308.Google Scholar
Yih, Y. (2011). Handbook of Healthcare Delivery Systems. Boca Raton, London, New York: CRC Press.Google Scholar
Zhan, C., Miller, M.R. (2003). Excess length of stay, charges and mortality attributable to medical injuries during hospitalization. J Am Med Ass. 290: 18681874.CrossRefGoogle ScholarPubMed

Further Reading

AHRQ – Agency for Healthcare Research and Quality (2013). Preventing Falls in Hospitals: A Toolkit for Improving Quality of Care. Available from: www.ahrq.gov/sites/default/files/publications/files/fallpxtoolkit.pdf (last accessed April 2017).Google Scholar
Ebrahim, A., Battilana, J., Mair, J. (2014). The governance of social enterprises: mission drift and accountability challenges in hybrid organizations. Res Organizational Behav. 34: 81100.Google Scholar
IEC(2009). IEC 31010:2009 Risk management – Risk assessment techniques. Available from: www.iso.org/standard/51073.html (last accessed April 2017).Google Scholar
ISO (2009). ISO31000:2009 Risk management – Principles and guidelines. Available from www.iso.org/iso-31000-risk-management.html (last accessed April 2017).Google Scholar
ISO (2009). ISO Guide 73:2009 Risk management – Vocabulary. Available from www.iso.org/standard/44651.html (last accessed April 2017).Google Scholar
Macintosh, R., MacLean, D., Stacey, R., Griffin, D. (2006). Complexity and Organization: Readings and Conversations. Abingdon-on-Thames, UK: Routledge.Google Scholar
Tannenbaum, R., Schmidt, W. H. (1973). How to choose a leadership pattern. Harvard Bus Rev. May/June: 162Google Scholar

References

Belbin, R.M. (2010). Management Teams: Why They Succeed or Fail. Amsterdam: Elsevier.CrossRefGoogle Scholar
Bettelli, G. (2005). Building an interdisciplinary team. In: Proceedings of the European Congress AMOS, Lugano, September 15–17, 2005.Google Scholar
Campbell, M., Fitzpatrick, R., Hines, A., Kinmonth, A.L. (2000). Framework for design and evaluation of complex interventions to improve health. BMJ. 321: 694696.Google Scholar
Clark, W. and Gantt, H. (1922) The Gantt chart, a working tool of management. New York: Ronald Press.Google Scholar
Deming, W.E. (2000). Out of the Crisis. Cambridge, MA: MIT Press.Google Scholar
Fisher, S.G., Hunter, T.A., Macrosson, W.D.K. (1997). Team or group? Managers’ perceptions of the differences. J Manag Psychol. 12(4): 232242.CrossRefGoogle ScholarPubMed
Gantt, H.L. (1910). Work, Wages, and Profits. Eng Mag, New York.Google Scholar
Harris, P.R., Harris, G.K. (1996). Managing effectively through teams. Team Perform Manag. 2(3): 2336.Google Scholar
Harrison, J.P. (2010). Strategic Planning and SWOT analyses. In: Harrison, J.P., Essentials of strategic Planning in Healthcare. Chicago, IL: Health Administration Press.Google Scholar
Haupt, T.C., Smallwood, J. (2005). Rethinking and Revitalizing Construction Safety, Health, Environment and Quality. Walmer, South Africa: Construction Research Education and Training Enterprises.Google Scholar
Johnston, K. (1993). Busting the Bureaucracy: How to Conquer Your Organization’s Worst Enemy. Homewood, IL: BusinessOneIrving.Google Scholar
Karuppan, C.M., Waldrum, M.R., Dunlap, N.E. (2016). Operations Management in Healthcare: Strategy and Practice. New York: Springer.Google Scholar
Kaufman, D.S. (2005). Using project management methodology to plan and track inpatient care. Jt Comm J Qual Patient Saf. 31(8): 463468.Google Scholar
Marsh, E. (1975). The Harmonogram of Karol Adamiecki. Acad Manag J. 18(2), 358364.Google Scholar
Mumford, V., Forde, K., Greenfield, D., Hinchcliff, R., Braithwaite, J. (2013). Health services accreditation: what is the evidence that the benefits justify the costs? Int J Qual Health Care. 25(5): 606620.Google Scholar
Nancarrow, S.A., Booth, A. Ariss, S., et al. (2013). Ten principles of good interdisciplinary team work. Hum Resour Health. 11: 19.CrossRefGoogle ScholarPubMed
PCAST (Presidents’ Council of Advisors on Science and Technology) (2014) Better health care and lower costs: accelerating improvement through Systems Engineering, SEBoK, In: Guide to the Systems Engineering Body of Knowledge, v.1.8 released 27 March 2017, www.bkcase.org/?wpdmdl=1190 (last accessed May 2017).Google Scholar
Reid, P.P., Compton, W.D., Grossman, J.H., Fanjiang, G. (2005). Building a Better Delivery System: A New Engineering/Health Care Partnership. Washington DC: The National Academies Press.Google Scholar
Shaw, C.D., Groene, O., Botje, D., et al. (2014). The effect of certification and accreditation on quality management in 4 clinical services in 73 European hospitals. Int J Qual Health Care. 26(S1): 100107.Google Scholar
Yih, Y. (2016). Handbook of Healthcare Delivery Systems. Boca Raton, London, New York: CRC Press.Google Scholar
Zaric, G.S. (2013). Operation Research and Health Care Policy. New York: Springer.Google Scholar

Further reading

Acher, A.W., LeCaire, T.J., Hundt, A.S., et al. (2015). A human factors and system engineering evaluation of readmission following complex surgery. J Am Coll Surg. 221(4): 810820.Google Scholar
Armstrong, M. (2006). Human Resource Management Practice, 10th edn. London: Kogan Page.Google Scholar
Cleveland, D., Gareis, R. (2006). Global Project Management Handbook: Planning, Organizing, and Controlling International Projects. New York: McGraw-HillGoogle Scholar
de Rosnay, J. (1997). Analytic vs. systemic approaches. Available from: http://pespmc1.vub.ac.be/ANALSYST.html (last accessed April 2017).Google Scholar
Ifediora, C.O., Idoko, O., Nzekwe, J. (2014) Organization’s stability and productivity: the role of SWOT analysis an acronym for strength, weakness, opportunities and threat. Int J Innov Appl Res. 2(9): 2332.Google Scholar
Institute of Medicine – Committee on Quality of Health Care (2001). Crossing the Quality Chasm: A New Health System for the 21st Century, Washington DC: National Academies PressGoogle Scholar

References

Abo-Hamad, W., Arisha, A. (2013) Simulation-based framework to improve patient experience in an emergency department. Eur J Operat Res. 224(1): 154166.Google Scholar
Andrew, N., Cibildak, A., Khera, M., Porter, E. (1995). Implementing total quality management in health care. Jt Comm J Quality Improv. 21(9): 489492.Google Scholar
Arisha, A., Ragab, M., Rashwan, W., Abo-Hamad, W. (2013). Using modelling and simulation to improve elderly care in Ireland: a case study. Int J Adv Life Sci. 5(2): 89102.Google Scholar
Balasubramanian, M. (2016). Total quality management in healthcare industry – Challenges, barriers and implementation developing a framework for TQM implementation in a healthcare setup. Sci J Public Health. 4(4): 271278.CrossRefGoogle Scholar
Boltzmann, L. (1968). Wissenschaftliche Abhandlungen, Vol. I to III. Leipzig: Hasenöhr (reissued New York: Chelsea).Google Scholar
Brailsford, S.C., Harper, P.R., Patel, B., Pitt, M. (2009). An analysis of the academic literature on simulation and modelling in health care. J Simul Operat Res Soc. 3(3): 130140.Google Scholar
Chan, L.-K., Wu, M.-L. (2002). Quality function deployment: a literature review. Eur J Oper Res. 143: 463497.Google Scholar
Costantini, M., Bettelli, G., (2005). Why a medical director of an ambulatory surgery unit should be interested in value analysis and process reengineering. Proceedings of the 6th International Congress on Ambulatory Surgery, Seville, Spain, 24–27 April. Madrid: La Minas Publisher: 18551856.Google Scholar
England, W., Roberts, S. (1978). Applications of computer simulation in health care. Proceedings of the 1978 Winter Simulation Conference, Miami Beach, FL, 4–6 December. New York: Institute of Electrical and Electronics Engineers.Google Scholar
Fone, D., Hollinghurst, S., Temple, M., et al. (2003). Systematic review of the use and value of computer: simulation modelling in population health and health care delivery. J Publ Health Med. 25(4): 325335.Google Scholar
Gianni, D., D’Ambrogio, A, Tolk, A. (2014). Modelling and Simulation-Based Systems Engineering Handbook. Boca Raton, London, New York: CRC Press.Google Scholar
Gilman, B., Hoag, S., Moreno, L. et al. (2014). Evaluation of Health Care Innovation Awards (HCIA): Primary Care Redesign Programs. First Annual Report. Princeton, NJ, Ann Arbor, MI, Cambridge, MA, Chicago, IL, Oakland, CA, Washington, DC: Mathematica Policy Research.Google Scholar
Gremyr, I., Raharjio, H. (2013). Quality function deployment in healthcare: a literature review and case study. Int J Health Care Qual Assur. 26(2): 135146.Google Scholar
Jacobson, S.H., Hall, S.N., Swisher, J.R. (2006). Discrete-event simulation of healthcare systems. In: Patient Flow: Reducing Delay in Healthcare Delivery. New York: Springer.Google Scholar
Klein, R.L., Dittus, R.S., Roberts, S.D., Wilson, J.R. (1993). Simulation modeling and health care decision making. Med Decis Making. 13(4): 347354.Google Scholar
Klein, J., Young, T. (2015). Health care: a case of hypercomplexity? Health Sys. 4: 104110.Google Scholar
Kolokathi, A., Rallis, P. (2013). Radio frequency identification (RFID) in health care: a literature review. Stud Health Technol Inform. 190: 157159.Google Scholar
Kopach-Konrad, R., Lawley, M., Criswell, M., et al. (2007). Applying systems engineering principles in improving health care delivery. J Gen Intern Med. 22(Suppl 3): 431437.Google Scholar
Malhotra, S., Zodpey, S.P. (2011). Operation research in public health. Indian J Public Health. 54(3): 145150.CrossRefGoogle Scholar
NASA – National Aeronautics and Space Administration (2006). Systems Engineering Handbook. Washington DC: NASA.Google Scholar
Poincaré, H. (1908). Science et Méthode. Paris: Flammarion.Google Scholar
Radharamanan, R., Godoy, L.P. (1996). Quality function deployment as applied to a health care system. Comp Indust Eng. 31(1–2): 443446.Google Scholar
Raftery, J., Powell, J. (2013). Health technology assessment in the UK. Lancet 382(9900): 12781285.Google Scholar
Reid, P.P., Compton, W.D., Grossman, J.H., Fanjiang, G.; NAE-IOM – National Academy of Engineering-Institute of Medicine (2005). Building a Better Delivery System: A New Engineering/Health Care Partnership. Washington DC: The National Academies Press.Google Scholar
Sapula, R.A. (2002). The use of operation research tool as a way of more effective utilizations of the resources of health service institutions. Wlad Lech. 55(Suppl. 1): 440443.Google Scholar
Scott, M.J., Baldini, G., Fearon, K.C.H. et al. (2015). Enhanced recovery afetr surgery (ERAS) for gastrointestinal surgery, part 1: pathophysiological considerations. Acta Anaesthesiol Scand. 59(10): 12121231.Google Scholar
Shortel, S.M. (1998). HSR: Health services research annual report to our readers and the field, September 1, 1996 through August 31, 1997. Health Serv Res. 33(1): 710.Google Scholar
von Bertalanffy, L. (1968). General System Theory. Foundations, Development, Applications. New York: George Brazille.Google Scholar
Weaver, C.A., Ball, M.J., Kim, G.R., Kiel, J.M. (eds.) (2015). Healthcare Information Management Systems: Cases, Strategies and Solutions. New York: Springer.Google Scholar
Wiener, N. (1948). Cybernetics, or Control and Communication in the Animal and the Machine. Cambridge, MA: MIT Press.Google Scholar
Wiener, N. (1993) Invention: The Care and Feeding of Ideas. Cambridge, MA: MIT Press.Google Scholar
Yao, W., Chu, C.H., Li, Z. (2012). The adoption and implementation of RFID technologies in health care: a literature review. J Med Syst. 36(6): 35073525.Google Scholar
Yih, Y. (2011). Handbook of Healthcare Delivery Systems. Boca Raton, London, New York: CRC Press.Google Scholar

Further Reading

Armstrong, M. (2006). Human Resource Management Practice, 10th edn). London: Kogan Page.Google Scholar
Cleveland, D., Gareis, R. (2006). Global Project Management Handbook: Planning, Organizing, and Controlling International Projects. New York: McGraw-Hill.Google Scholar
de Rosnay, J. (1997) Analytic vs. Systemic Approaches. Available from: http://pespmc1.vub.ac.be/ANALSYST.html (last accessed April 2017).Google Scholar
Ifediora, C.O., Idoko, O., Nzekwe, J. (2014). Organization’s stability and productivity: the role of SWOT analysis an acronym for strength, weakness, opportunities and threat. Int J Innov Appl Res. 2 (9): 2332.Google Scholar
IOM – Institute of Medicine Committee on Quality of Health Care (2001). Crossing the Quality Chasm: A New Health System for the 21st Century, Washington DC: National Academies Press.Google Scholar
ISO/IEC/IEEE (2015). Systems and Software Engineering – System Life Cycle Processes. Geneva: International Organisation for Standardisation/International Electrotechnical Commissions. ISO/IEC/IEEE 15288:2015.Google Scholar
Marsiglia, A.J. (2009). Synthesis of Classic Writings on Systems Theory: Bertalanffy’s General Systems Theory. Available from: www.lead-inspire.com/Papers-Articles/Leadership-Management/Synthesis of System Theory Writings.pdf (last accessed April 2017).Google Scholar
SERC – Systems Engineering Research Center, INCOSE – International Council on Systems Engineering, IEEE-CS – Institute of Electrical and Electronics Engineers Computer Society (2016). Guide to the Systems Engineering Body of Knowledge (SEBoK v1.6) Available from: www.bkcase.org/?wpdmdl=1136(last accessed April 2017)Google Scholar

References

Anderson, R.M., Funnel, M. M. (2010). Patient empowerment: myths and misconceptions. Patient Education and Couseling 79, 3: 277282CrossRefGoogle ScholarPubMed
Banner, D., Miers, M., Clarke, B., Albarran, J. (2012). Womens’experiences of undergoing coronary artery bypass graft surgery. J Adv Nurs. 68(4): 919930.Google Scholar
Brown, H., Randle, J. (2005). Living with stoma: a review of the literature. J Clin Nurs. 14: 7481.Google Scholar
Cleasson Lingehall, H., Smulter, N., Oloffsson, B., Lindahl, E. (2015). Experiences of undergoing cardiac surgery among older people diagnosed with postoperative delirium: one year follow-up. BMC Nurs. 14, 17.Google Scholar
Figueiredo, M.I, Cullen, J., Hwang, Y.T., Rowland, J.H., Mandelblatt, J.S. (2004). Breast cancer treatment in older women: does getting what you want improve your long-term body image and mental health? J Clin Oncol. 22(19): 40024009.CrossRefGoogle ScholarPubMed
Ganske, K.M. (2006). Caring for octogenarian coronary artery bypass graft patients at home: family perspectives. J Cardiovascular Nurs. 21(2): E8E13.Google Scholar
Gardner, G., Elliot, D., Gill, J., Griffin, M., Crawford, M. (2005). Patient experiences following cardiothoracic surgery: an interview study. Eur J Cardiovasc Nurs. 4(3): 242250.Google Scholar
Graneheim, U.H., Lundman, B. (2004). Quantitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today 24(2): 105112.Google Scholar
Halldorsdottir, S., Hamrin, E. (1996). Experiencing existential changes: the lived experience of having cancer. Cancer Nurs. 19(1): 2936.Google Scholar
Holloday, I., Wheeler, S. (1996). Qualitative Research in Nursing. Oxford: Blackwell.Google Scholar
Krumwiede, K.A., Krumwiede, N. (2012). The lived experience of men diagnosed with prostate cancer. Oncol Nurs Forum. 39(5): 443450.CrossRefGoogle ScholarPubMed
Kwong, A.N., Ho, S.S., Wan, K.W. et al. (2017). Experiences of aromatherapy massage among adult female cancer patients: a qualitative study. J Clin Nurs. doi: 10.1111/jocn.13784. Epub ahead of print.Google Scholar
Lyttle, D.J., Ryan, A. (2010). Factors influencing older patients’ participation in care: a review of the literature. Int J Older People Nurs. 5(4): 274282.Google Scholar
NCEPOD – National Confidential Enquiry into Patient Outcome and Death (2010). Elective and emergency surgery in the elderly. Available from: www.ncepod.org.uk/2010eese.html (last accessed April 2017).Google Scholar
Norlyk, A. (2011). Recovering at home: participating in a fast-track colon cancer surgery programme. Nurs Inq. 18(2): 165173.Google Scholar
Perry, M.A., Hudson, H.S., Meys, S., et al. (2011a). Older adults’ experience regarding discharge from hospital following orthopaedic intervention: a metasynthesis. Disabil Rehabil. 34(4): 267278.Google Scholar
Perry, M.A., Hudson, S., Ardis, K. (2011b). “If I didn’t have anybody, what would I have done?” Experiences of older adults and their discharge home after lower limb orthopaedic surgery. J Rehabil Med. 43: 916922.Google Scholar
Picker Institute Europe: available from: http://www.pickereurope.org/Google Scholar
RCoA – Royal College of Anaesthetists Patient Liaison Group (2011). An age old probem. Anaesth News. 285: 1720.Google Scholar
Specht, K., Kjaersgaard-Andersen, P., Pedersen, B.D. (2016). Patient experience in fast-track hip and knee arthroplasty: a qualitative study. J Clin Nurs. 25(5–6): 836845.Google Scholar
Tay Swee Cheng, R., Klainin-Yobas, P., Hegney, D., Mackey, S. (2015). Factors relating to perioperative experience of older persons undergoing joint replacement surgery: an integrative literature review. Disabil Rehabil. 37(1): 924.Google Scholar
Tolmie, E.P., Lindsay, G.M., Belcher, P.R. (2006). Coronary artery bypass graft operation: patients’ experience of health and well-being over time. Eur J Cardiovasc Nurs. 5(3): 228236.Google Scholar
Uhrenfeldt, L., Terp Hoybye, M. (2014). Lived experience and challenges of older surgical patients during hospitalization for cancer: an ethnographic fieldwork. Int J Qual Study Heath Well-being. 9: 22810.Google Scholar
Vicente, V., Castren, M., Sjostrand, F., Wireklint Sundstrom, B. (2013) Elderly patients’ participation in emergency medical services when offered an alternative care pathway. Int J Qual Study Heath Well-being. 8: 20014.Google Scholar
Walker, I. (2011). An age old problem. Anaesth News 285: 1416.Google Scholar

Further Reading

Fry, P.S. (1988). Psychological Perspectives of Helplessness and Control in the Elderly. Amsterdam: North Hollande.Google Scholar
Gawande, A. (2014). Being Mortal: Medicine and What Matters in the End. New York: Metropolitan Books.Google Scholar
Holloday, I., Wheeler, S. (1996). Qualitative Research in Nursing. Oxford: Blackwell.Google Scholar
Picker Institute Europe. Information available from: www.pickereurope.org/ (last accessed May 2017).Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×