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31 - From Self-Consciousness to Success

When and Why Self-Conscious Emotions Promote Positive Employee Outcomes

from Part V - Discrete Emotions at Work

Published online by Cambridge University Press:  25 June 2020

By
Rebecca L. Schaumberg  and
Jessica L. Tracy
Edited by
Liu-Qin Yang ,
Russell Cropanzano ,
Catherine S. Daus  and
Vicente Martínez-Tur
Liu-Qin Yang
Affiliation:
Portland State University
Russell Cropanzano
Affiliation:
University of Colorado
Catherine S. Daus
Affiliation:
Southern Illinois University Edwardsville
Vicente Martínez-Tur
Affiliation:
Universitat de València, Spain
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Summary

Self-conscious emotions of guilt, shame, and pride are some of the most private emotions people experience, and yet they are central emotions for governing collective and organizational life. A missed deadline, a forgotten email, or a poor performance review can evoke feelings of guilt or shame. Victory over a competitor, a successful product launch, or a compliment from a colleague can evoke feelings of pride. Organizational scholars have theorized about how self-conscious emotions affect a range of employee outcomes such as responses to layoffs (Brockner, Davy, & Carter, 1985), positive inequity (Adams, 1965; Walster, Walster, & Berscheid, 1978), and institutional reproduction (Douglas Creed, Hudson, Bokhuysen, & Smith-Crowe, 2004), but empirical evidence in support of these claims has been sparse, particularly in comparison to research on other emotional experiences such as positive and negative affectivity.

Type
Chapter
Information
The Cambridge Handbook of Workplace Affect , pp. 414 - 425
Publisher: Cambridge University Press
Print publication year: 2020

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