Dedication

pp iii-iv

Contents

pp v-v

List of Figures and Tables

pp vi-vi

List of Abbreviations

pp vii-vii

Preface

pp viii-x

1 - Introduction

pp 1-12

Part I - Examining the World of Work and Workers

pp 13-14

2 - How to Study Alienation: Marx’s Four Relations

pp 15-23

3 - How to Grasp Agency: The Power Resources Approach

pp 24-34

Part II - The Birth and Growth of Platforms

pp 35-36

4 - Historicizing Three Generations of Platforms

pp 37-52

5 - Contextualizing Amazon’s Growing Empire

pp 53-64

Part III - Workers on the (Digital) Amazon Shop Floor

pp 65-66

6 - Cog in the Machine: Working the Amazon Circulation Line

pp 67-79

7 - “I Am Not a Robot”: (Trans)national Labor Organization at the Warehouses

pp 80-103

8 - “Artificial Artificial Intelligence”: Gigging on Amazon Mechanical Turk

pp 104-117

9 - Instrumentalizing Technology: Digital Solidarity with and among MTurk Workers

pp 118-135

10 - Alienation across Amazon and the Platform Economy

pp 136-148

11 - The Power of Amazon Workers and Platform Workers

pp 149-168

12 - Conclusion

pp 169-175

Notes

pp 176-178

References

pp 179-207

Index

pp 208-211