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Eight - Social media for students in practice

Published online by Cambridge University Press:  01 September 2022

Avril Bellinger
Affiliation:
University of Plymouth
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Summary

Introduction

This chapter examines social media in social work practice contexts and settings and explores how agencies, organisations and practitioners can ensure that it is used safely. In social work practice, the barriers to engagement with social media and, in particular, the concerns about practitioner, service user and carer privacy and confidentiality are amplified. This chapter explores the opportunities that social media presents in practice contexts, as well as the possible threats. New communication technologies have the potential to contribute a great deal to social work practice benefitting service users, and practitioners, adding novel dimensions to practice, but only as long as they are used ethically by practitioners who are aware of the importance of professional boundaries. This chapter draws on a small piece of research with practice educators about their use of social media with students. Reflective questions are posed throughout to encourage the reader to consider the use of social media in their own practice.

Definitions

As with any new development in social work, a range of terms start to appear that need deciphering. Included here is a very brief definition of some of the most popular terms used in this chapter and their relevance to social work practice:

  • Social media. Social media is a publishing and broadcasting medium (BASW, 2012). Social media is part of Web 2.0 technology, which is designed around user interaction. Social media users can connect and interact with Web-based content. Social media has the potential to promote and communicate news, information and ideas. It is potentially a powerful mechanism for raising awareness of social work issues and social justice.

  • Social networking sites. A social networking site (SNS) is an online space where people can build their own profile, share content (eg photographs or films) and connect with others. An example here is Facebook, which is used as both a social networking tool by individuals and as a marketing tool by businesses. It has also been used to explore values and ethical dilemmas related to social work practice, as will be discussed in this chapter. LinkedIn is another SNS that connects professionals with each other, and allows them to share information, interact and post comments.

Type
Chapter
Information
Practice Placement in Social Work
Innovative Approaches for Effective Teaching and Learning
, pp. 121 - 132
Publisher: Bristol University Press
Print publication year: 2016

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