Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-r5zm4 Total loading time: 0 Render date: 2024-06-27T11:35:01.837Z Has data issue: false hasContentIssue false

11 - Engaging Qualitative Research Approaches to Investigate Compliance Motivations: Understanding the How and Why of Compliance

from Part 3 - Qualitative Approaches to Measuring Corporate Compliance

Published online by Cambridge University Press:  17 February 2022

Melissa Rorie
Affiliation:
University of Nevada, Las Vegas
Benjamin van Rooij
Affiliation:
University of Amsterdam, School of Law
Get access

Summary

Abstract: The decisions firms make surrounding compliance drive the work of academics and practitioners alike as they respond and seek to understand those actions. Fundamentally, compliance is about behavior, which necessitates not only measuring the what, but also the why and the how. Often, this measurement elicits quantitative research techniques to offer insights into compliance behavior. We argue that measuring compliance must include an understanding of the why and how decisions surrounding compliance are made, and qualitative techniques, including interviews and focus groups, enable a deeper understanding of compliance behaviors and decisions. In this chapter, we conceptualize compliance as a process between individuals and organizations and that a qualitative research approach enhances understandings of the how and why of compliance. We offer brief descriptions of both qualitative interviewing (including semi-structured and elite interviews) and focus groups and provide examples of how these techniques can be employed to examine compliance. We discuss the strengths and weaknesses of each methodological approach. We conclude by making a case for integrating these approaches alongside other research methodologies as part of a multi-method pursuit of compliance measurement.

Type
Chapter
Information
Measuring Compliance
Assessing Corporate Crime and Misconduct Prevention
, pp. 189 - 201
Publisher: Cambridge University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Suggested Resources

Brinkmann, Svend and Kvale, Steinar. 2015. InterViews: Learning the Craft of Qualitative Research Interviewing, 3rd ed., Washington, DC: Sage Publications.Google Scholar
Rubin, Herbert J. and Rubin, Irene S.. 2012. Qualitative Interviewing: The Art of Hearing Data, 3rd ed., Washington, DC: Sage Publications.Google Scholar
Sim, Julius and Waterfield, Jackie. 2019. Focus group methodology: Some ethical challenges. Quality & Quantity, https://link.springer.com/article/10.1007%2Fs11135-019–00914–5.Google Scholar

References

Berry, Jeffrey M. 2002. Validity and reliability issues in elite interviewing. PS: Political Science & Politics, 35(4), 679–82.Google Scholar
Denzin, Norman K. and Lincoln, Yvonna S., eds. 2011. The Sage Handbook of Qualitative Research, 4th ed., Thousand Oaks, CA: Sage Publications.Google Scholar
Dubois, Vincent. 2019. Welfare fraud inspectors between standardization and discretion. In van de Walle, Steven and Raaphorst, Nadine, eds., Inspectors and Enforcement at the Front Line of Government. New York: Palgrave, pp. 167–86.Google Scholar
Fine, Gary and Elsbach, Elizabeth. 2000. Ethnography and experiment in social psychological theory building: Tactics for integrating qualitative field data with quantitative lab data. Journal of Experimental Social Psychology, 36, 5176.Google Scholar
Goldstein, Kenneth. 2002. Getting in the door: Sampling and completing elite interviews. PS: Political Science & Politics, 35(4), 669–72.Google Scholar
Grønkjær, Mette, Curtis, Tine, de Crespigny, Charlotte, and Delmar, Charlotte. 2011. Analysing group interaction in focus group research: Impact on content and the role of the moderator. Qualitative Studies, 2(1), 1630.Google Scholar
Hall, Jeffrey B., Lindgren, Joakim, and Sowada, Moritz G.. 2019. Inspectors as information-seekers. In Walle, Steven van de and Raaphorst, Nadine, eds., Inspectors and Enforcement at the Front Line of Government. New York: Palgrave, pp. 3558.Google Scholar
Harvey, William S. 2011. Strategies for conducting elite interviews. Qualitative Research, 11(4), 431–41.Google Scholar
Hutter, Bridget M. 1997. Compliance: Regulation and Environment. Oxford: Clarendon Press.CrossRefGoogle Scholar
Ivankova, Nataliya and Stick, Sheldon. 2006. Students’ persistence in a distributed doctoral program in educational leadership in higher education: A mixed-methods study. Research in Higher Education, 48(1), 93136.Google Scholar
Kagan, Robert A., Gunningham, Neil, and Thornton, Dorothy. 2011. Fear, duty, and regulatory compliance: Lessons from three research projects. In Parker, Christine and Nielsen, Vibeke Lehmann, eds., Explaining Compliance: Business Responses to Regulation. Northampton, MA: Edward Elgar, pp. 3758.Google Scholar
King, Gary, Keohane, Robert, and Verba, Sidney. 1994. Designing Social Inquiry. Princeton: Princeton University Press.CrossRefGoogle Scholar
Kitzinger, Jenny. 2005. Focus group research: Using group dynamics to explore perceptions, experiences and understandings. In Holloway, Immy, ed., Qualitative Research in Health Care. Maidenhead, UK: Open University Press, pp. 5670.Google Scholar
Krueger, Richard A. 1988. Focus Groups: A Practical Guide for Applied Research. London: Sage Publications.Google Scholar
Krueger, Richard A. and Casey, Mary Anne. 2008. Focus Groups: A Practical Guide for Applied Research, 4th ed., London, Sage Publications.Google Scholar
Lincoln, Yvonna S. and Guba, Egon G.. 1985. Naturalistic Inquiry. Beverly Hills, CA: Sage Publications.Google Scholar
Lynch, Julie. n.d. Summary of Focus Group Discussions with Screen Printers and Lithographers for the Design for the Environment Printing Project (epa.gov).Google Scholar
Marshall, Catherine and Rossman, Gretchen B.. 1999. Designing Qualitative Research, 3rd ed., Thousand Oaks, CA: Sage Publications.Google Scholar
Merriam, Sharan B. and Tisdell, Elizabeth J.. 2016. Qualitative Research: A Guide to Design and Implementation, 4th ed., San Francisco: Jossey-Bass.Google Scholar
Parker, Christine and Nielsen, Vibeke Lehmann. 2011. Introduction. In Parker, Christine and Nielsen, Vibeke Lehmann, eds., Explaining Compliance: Business Responses to Regulation. Northampton, MA: Edward Elgar, pp. 136.Google Scholar
Pautz, Michelle C. 2009a. Trust between regulators and the regulated: A case study of environmental inspectors and facility personnel in Virginia. Politics & Policy, 37(5), 1047–72.Google Scholar
Pautz, Michelle C. 2009b. Perceptions of the regulated community in environmental policy: The view from below. Review of Policy Research, 26(5), 533–50.Google Scholar
Pautz, Michelle C. 2010. Front-line regulators and their approach to environmental regulation in Southwest Ohio. Review of Policy Research, 27(6), 761–80.Google Scholar
Pautz, Michelle C. and Rinfret, Sara R.. 2013. The Lilliputians of Environmental Regulation: The Perspective of State Regulators. New York: Routledge.Google Scholar
Pautz, Michelle, Jones, John C., and Hoflund, A. Bryce. 2018. On the front lines in school cafeterias: The trials and tribulations of food service directors. In Hoflund, A. Bryce, Jones, John C., and Pautz, Michelle C., eds., The Intersection of Food and Public Health: Current Policy Challenges and Solutions. New York: Routledge, pp. 121–62.Google Scholar
Pham, Mai T., Jones, Andria Q., Sargeant, Jan M., Marshall, Barbara J., and Dewey, Catherine E.. 2010. A qualitative exploration of the perceptions and information needs of public health inspectors responsible for food safety. BMC Public Health. doi: 10.1186/1471-2458-10-345.Google Scholar
Rubin, Herbert J. and Rubin, Irene S.. 2005. Qualitative Interviewing: The Art of Hearing Data, 2nd ed., Washington, DC: Sage Publications.Google Scholar
Rubin, Herbert J. and Rubin, Irene S.. 2012. Qualitative Interviewing: The Art of Hearing Data, 3rd ed., Washington, DC: Sage Publications.Google Scholar
Sim, Julius and Waterfield, Jackie. 2019. Focus group methodology: Some ethical challenges. Quality & Quantity, https://link.springer.com/article/10.1007%2Fs11135-019–00914-5.Google Scholar
Traynor, Michael. 2015. Focus group research. Nursing Standard, 29(37), 44–8.Google Scholar
van de Walle, Steven and Raaphorst, Nadine. 2019. Introduction: The social dynamics of daily inspection work. In Walle, Steven van de and Raaphorst, Nadine, eds., Inspectors and Enforcement at the Front Line of Government. New York: Palgrave Macmillan, pp. 110.Google Scholar
Woliver, Laura R. 2002. Ethical dilemmas in personal interviewing. PS: Political Science and Politics, 32(2) 677–8.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×