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12 - Agents and intellectual capital

Published online by Cambridge University Press:  23 November 2009

Steven Albert
Affiliation:
The Open University, Milton Keynes
Keith Bradley
Affiliation:
The Open University, Milton Keynes
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Summary

… the comparison of different … points of view has one purpose – changing the reader's point of view.

Sergie Eisenstein, The Short Fiction Scenario

As opportunities and technologies change, it is reasonable to assume that consumption and preferences will also change (see Becker (1976) and Marshall (1946)). We have described how changing opportunities and technologies encouraged experts to abruptly leave traditional organizations in pursuit of greater control over their lives and careers. Conditions external to organizations influence this break as much as the internal dynamics of an organization. As long as organizations have in-built defence mechanisms that resist change, there will exist a motive for empowered experts to break from traditional organizations.

This break is not a gradual transformation of the labour market since: (i) the results of such breaks are incompatible with traditional organizations and (ii) for the first time in history technology permits information to be delivered on a one-to-one basis and thereby dispenses with the need for a centrally located information based workplace. It is because of these fundamental differences and characteristics that a break is said to punctuate relative stasis.

We do not, however, suggest that all organizational structures will become obsolete or that one form of organizational system is necessarily better than another. We simply emphasize that an examination of the supply-side preferences of expert employees can seriously affect arguments that surround organizational structures. What appears as a demand-sided change may, in fact, be significantly influenced by individuals.

Our theory suggests a lineage from changing opportunities and technologies to a break towards at-will contracts, agency-led, expert labour market.

Type
Chapter
Information
Managing Knowledge
Experts, Agencies and Organisations
, pp. 160 - 168
Publisher: Cambridge University Press
Print publication year: 1997

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