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Part III - Evaluation

Published online by Cambridge University Press:  05 March 2016

Ryen W. White
Affiliation:
Microsoft Research
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Summary

I now turn to how interactive search systems should be evaluated, including the measures that should be employed, the methodologies, and the data and tools that are needed to perform these evaluations. This is particularly important if systems are being compared across multiple experimental sites and systems are being tested at scale with millions of searchers. Web search providers need to understand the performance of their systems at scale, across a diverse set of information needs and large populations. As a result, methods to understand searcher preferences solely via the retrospective analysis of logged search activity (e.g., which results or interface items receive the most attention given variations in ranking and/or interface presentation) are particularly attractive. More sophisticated experimental apparatuses allow different measures of systems performance to be computed and a more complete sense of searcher performance to be attained. There are also a number of alternatives to computing metrics from behavior, such as capturing labels directly from searchers directly (in situ) at search time, and measuring signals such as cognitive load and affect to enrich signals based only on the explicit actions that searchers perform.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2016

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  • Evaluation
  • Ryen W. White
  • Book: Interactions with Search Systems
  • Online publication: 05 March 2016
  • Chapter DOI: https://doi.org/10.1017/CBO9781139525305.013
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  • Evaluation
  • Ryen W. White
  • Book: Interactions with Search Systems
  • Online publication: 05 March 2016
  • Chapter DOI: https://doi.org/10.1017/CBO9781139525305.013
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Evaluation
  • Ryen W. White
  • Book: Interactions with Search Systems
  • Online publication: 05 March 2016
  • Chapter DOI: https://doi.org/10.1017/CBO9781139525305.013
Available formats
×