Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-tn8tq Total loading time: 0 Render date: 2024-06-16T18:39:34.460Z Has data issue: false hasContentIssue false

3 - Information culture

Published online by Cambridge University Press:  01 June 2019

Gunilla Widén
Affiliation:
Professor of Information Studies at Åbo Akademi University (ÅAU), Finland and Head of the Library Programme.
Jela Steinerová
Affiliation:
Professor of Library and Information Science and Head of the Department of LIS, Faculty of Arts, Comenius University in Bratislava, Slovakia.
Get access

Summary

Introduction

Information culture is a context-specific circumstance, affecting all information-related activities and practices in an organization. There are many tacit elements connected to information culture affecting workplace information practices. All our personas, Ann, Johan and Liila, have strong professional identities with very clear goals, work tasks and decisionmaking processes. They also have their individual preferences for e.g. information sources, and their information behaviour is affected by their demographic and socio-psychological factors. However, entering the workplace, there are organizational factors intervening with the individual ones. The workplace factors make a strong framework to which employees adapt, namely the information culture of the organization.

Ann, our cardiologist, is a social and outgoing person, and in her everyday life she interacts with other people as information and knowledge sources on equal footing. However, she works in a hospital where the hierarchies are very strong, where doctors are expected to make their decisions in consultation with seniors and peers, but not in discussion at length with the healthcare personnel, while social networks are mainly seen as timeconsuming contexts. There she will adjust to the workplace traditions and use fewer social connections than she would in other situations.

Johan, our lawyer, is a person who likes to work individually and usually turns to a few reliable sources. He enters a new law firm where teamwork is a key value and the leadership style is to support interactive decision making. Johan will still prefer his individual working style, but will also with time adjust to the teamwork environment while everyone else is working in that way.

Liila, our journalist, is young and used to using social media for communicating with her friends and family. She also actively follows social media to keep up with newsfeeds on topics that are relevant for her work. At her workplace, however, the internal communication is done via e-mails and the weekly meetings are the cornerstone of sharing information with colleagues. Although Liila is used to instant information and knowledge sharing in her everyday life, she will learn to value the structured and in some ways slower pace of information sharing.

Having said that information culture is a strong framework to which employees adapt, the development of an information culture is a two-way interaction process. Individuals affect the culture and the culture affects individuals.

Type
Chapter
Information
Information at Work
Information management in the workplace
, pp. 63 - 80
Publisher: Facet
Print publication year: 2018

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×