Abstract

I wish to compare the communication systems of network and traditional (hierarchical) organisations. The communication system as a tool supporting the management system may be, depending on the situation, a component delaying or supporting the implementation of the Industry 4.0 concept. The author also examines the factors that impact the smooth functioning of modern communication systems, focusing in particular on the role of ICT as a determinant of the operation of such systems. Communication systems of organisations depend on many factors, of which the main ones include: 1) the purposes that these systems are to serve and 2) the resources allocated to them. Communication systems are analysed in numerous works of literature on organisation and management sciences. In order to present communication in organisation management, the author applied a model approach simplifying managerial communication. The selection of analysed sources is anchored in the study of literature and research reports as well as in his own experience as a designer and researcher.

Keywords: communication systems, network organizations, models of communication

Introduction

We wish to compare the communication systems of network and traditional (hierarchical) organisations. The communication system as a tool supporting the management system may be, depending on the situation, a component delaying or supporting the implementation of the Industry 4.0 concept. The implementation of this concept requires a shift from hierarchical communication systems to the use of network solutions. We will also examine the factors that affect the smooth functioning of modern communication systems. We are particularly interested in the role of ICT as a determinant of the operation of such systems. Communication systems of organisations depend on many factors. The crucial ones include the purposes that these systems are to serve and the resources allocated to them. Communication systems are analysed in numerous works of literature on organisation and management sciences. In order to present communication in organisation management, we will employ a model approach that outlines managerial communication in a simplified way. The selection of analysed sources is anchored in the study of literature and research reports as well as in our own experience as designers and researchers.