Book contents
- The Cambridge Handbook of the Global Work–Family Interface
- The Cambridge Handbook of the Global Work–Family Interface
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Overview
- Part II Assessing Cultural and Structural Differences
- Part III Methodological Considerations
- Part IV Review of Research in Regions across the Globe
- Part V Cultures within Cultures
- Part VI Organizational Perspectives
- 27 The Work–Family Interface and Careers in the Global Workplace: Insights from Cross-National Research
- 28 Managing Work–Life Effectiveness in a Multinational Firm: An Organizational Case Study
- 29 Workplace Flexibility: Strategies to Help Organizations Navigate Global Expansion
- 30 Organizational Culture in the Context of National Culture
- 31 Family-Supportive Supervision around the Globe
- Part VII Family Perspectives
- Part VIII Individual Perspectives
- Part IX Conclusion
- Index
- References
31 - Family-Supportive Supervision around the Globe
from Part VI - Organizational Perspectives
Published online by Cambridge University Press: 16 April 2018
Book contents
- The Cambridge Handbook of the Global Work–Family Interface
- The Cambridge Handbook of the Global Work–Family Interface
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Overview
- Part II Assessing Cultural and Structural Differences
- Part III Methodological Considerations
- Part IV Review of Research in Regions across the Globe
- Part V Cultures within Cultures
- Part VI Organizational Perspectives
- 27 The Work–Family Interface and Careers in the Global Workplace: Insights from Cross-National Research
- 28 Managing Work–Life Effectiveness in a Multinational Firm: An Organizational Case Study
- 29 Workplace Flexibility: Strategies to Help Organizations Navigate Global Expansion
- 30 Organizational Culture in the Context of National Culture
- 31 Family-Supportive Supervision around the Globe
- Part VII Family Perspectives
- Part VIII Individual Perspectives
- Part IX Conclusion
- Index
- References
Summary
Research suggests that suggests that leaders and supervisors’ social support of employees’ needs to jointly carry out work and family demands is important for organizational productivity and employee well-being. In this chapter, we examine the origins of research on the construct of family supportive supervision (FSS), which is the extent to which employees perceive their immediate supervisors as exhibiting attitudes and behaviors that are supportive of their family role demands. We discuss use of this measure in organizational intervention research and in studies around the globe. Implications for future research and practice examined include continuing to improve measurement and construct development using cross-national samples, increasing study of change and intervention effectiveness in many culture contexts, and further examination of gender as moderators of cross-cultural contextual influences.
- Type
- Chapter
- Information
- The Cambridge Handbook of the Global Work–Family Interface , pp. 570 - 596Publisher: Cambridge University PressPrint publication year: 2018
References
Agarwala, T., Arizkuren-Eleta, A., Del Castillo, E., Muñiz-Ferrer, M., & Gartzia, L. (2014). Influence of managerial support on work–life conflict and organizational commitment: An international comparison for India, Peru and Spain. International Journal of Human Resource Management, 25(10), 1460–1483. doi:10.1080/09585192.2013.870315Google Scholar
Allard, K., Haas, L., & Hwang, C. P. (2011). Family‐supportive organizational culture and fathers’ experiences of work–family conflict in Sweden. Gender, Work and Organization, 18(2), 141–157. doi:10.1111/j.1468-0432.2010.00540.xCrossRefGoogle Scholar
Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414–435.CrossRefGoogle Scholar
Allen, T. D., Lapierre, L. M., Spector, P. E., Poelmans, S. Y., O’Driscoll, M., Sanchez, J. I., & … Woo, J. (2014). The link between national paid leave policy and work–family conflict among married working parents. Applied Psychology: An International Review, 63(1), 5–28. doi:10.1111/apps.12004Google Scholar
Anderson, S. E., Coffey, B. S., & Byerly, R. T. (2002). Formal organizational initiatives and informal workplace practices: Links to work–family conflict and job-related outcomes. Journal Oo Management, 28(6), 787–810. doi:10.1177/014920630202800605Google Scholar
Aryee, S., Chu, C. L., Kim, T., & Ryu, S. (2013). Family-supportive work environment and employee work behaviors: An investigation of mediating mechanisms. Journal of Management, 39(3), 792–813. doi:10.1177/0149206311435103Google Scholar
Beauregard, T. A. (2011). Direct and indirect links between organizational work–home culture and employee well‐being. British Journal of Management, 22(2), 218–237. doi:10.1111/j.1467-8551.2010.00723.xGoogle Scholar
Beham, B., Drobnič, S., & Präg, P. (2014). The work–family interface of service sector workers: A comparison of work resources and professional status across five European countries. Applied Psychology: An International Review, 63(1), 29–61. doi:10.1111/apps.12012CrossRefGoogle Scholar
Clark, S. C. (2001). Work cultures and work/family balance. Journal of Vocational Behavior, 58(3), 348–365. doi:10.1006/jvbe.2000.1759Google Scholar
Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98, 310–357. doi:10.1037/0033-2909.98.2.310CrossRefGoogle ScholarPubMed
Den Dulk, L., Peper, B., Mrčela, A. K., & Ignjatović, M. (2016). Supervisory support in Slovenian and Dutch organizations: A contextualizing approach. Community, Work & Family, 19(2), 193–212. doi:10.1080/13668803.2015.1134127Google Scholar
Dikkers, J., Geurts, S., Den Dulk, L., Peper, B., & Kompier, M.A. (2004). Relations among work–home culture, the utilization of work–home arrangements, and work–home interference. International Journal of Stress Management, 11, 323–345. doi: 10.1037/1072-5245.11.4.323Google Scholar
Farhadi, P., Sharifian, R., Feili, A., & Shokrpour, N. (2013). The effects of supervisors’ supportive role, job stress, and work–family conflicts on the nurses’ attitudes. The Health Care Manager, 32(2), 107–122. doi:10.1097/HCM.0b013e31828ef5e7CrossRefGoogle ScholarPubMed
Fernandez, J. P. 1986. Child Care and Corporate Productivity: Resolving Family/Work Conflicts. Lexington, MA: Lexington Books.Google Scholar
Fletcher, J. K., & Bailyn, L. (2005). The equity imperative: Redesigning work for work–family integration. In Kossek, E. & Lambert, S. (Eds.), Work and Life Integration: Cultural and Individual Perspectives. Mahwah, NJ: Erlbaum.Google Scholar
Goff, S., Mount, M., & Jamison, R. 1990. Employer supported child care: Work–family conflict and absenteeism, a field study. Personnel Psychology, 43: pp. 793–809.Google Scholar
Griggs, T. L., Casper, W. J., & Eby, L. T. (2013). Work, family and community support as predictors of work–family conflict: A study of low-income workers. Journal of Vocational Behavior, 82(1), 59–68. doi:10.1016/j.jvb.2012.11.006Google Scholar
Hammer, L.B., Johnson, R.C., Crain, T.L., Bodner, T., Kossek, E.E., Davis, K.D., Kelly, E.L., Buxton, O.M., Karuntzos, G., Chosewood, C., Berkman, L., (2016). Intervention effects on safety compliance and citizenship behaviors: Evidence from the Work, Family, And Health study. Journal of Applied Psychology. 101: 2, 190–208.CrossRefGoogle ScholarPubMed
Hammer, L. B., Kossek, E. E., Anger, W. K., Bodner, T., & Zimmerman, K. L. (2011). Clarifying work–family intervention processes: The roles of work–family conflict and family-supportive supervisor behaviors. Journal of Applied Psychology, 96(1), 134–150. doi:10.1037/a0020927Google Scholar
Hammer, L. B., Kossek, E. E., Bodner, T., & Crain, T. (2013). Measurement development and validation of the family supportive supervision behavior short-form (FSSB-SF). Journal of Occupational Health Psychology. Online First Publication, June 3, 2013. doi: 10.1037/a0032612CrossRefGoogle Scholar
Hammer, L., Kossek, E., Yragui, N, Bodner, T., & Hansen, G. (2009). Development and validation of a multi-dimensional scale of family supportive supervisor behaviors, (FSSB), Journal of Management, 35: 837–856.CrossRefGoogle Scholar
Hammer, L. B., Kossek, E. E., Zimmerman, K., & Daniels, R. (2007). Clarifying the construct of family supportive supervisory behaviors (FSSB): A multilevel perspective. In Perrewe, P. L. and Ganster, D. C. (Eds.), Research in Occupational Stress and Well-Being. Volume Six. 171–211. Amsterdam, The Netherlands: Elsevier Ltd.Google Scholar
Hammer, L. B., & Sauter, S. L. (2013). Total worker health and work–life stress. Journal of Environmental and Occupational Medicine, 55 (12), S25–S29.Google Scholar
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.Google Scholar
House, R.J., Hanges, P.J., Javidan, M., Dorfman, P.W., & Gupta, V. (Eds.). (2004). Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: SageGoogle Scholar
Kelly, E., Moen, P., Oakes, M., Okechukwu, C., Hammer, L., Kossek, E., King, R., Hansen, G., Mierzwa, F., & Casper, L. (2014). Changing work and work–family conflict: Evidence from the Work, Family, and Health Network, American Journal of Sociology, 1–32, DOI: 10.1177/00031224145314Google Scholar
Korabik, K., Aycan, Z., & Ayman, R. (forthcoming). The Work–Family Interface in Global Context. New York, NY: Routledge.CrossRefGoogle Scholar
Kossek, E. E., (1990). Diversity in child care assistance needs: Problems, preferences, and work-related outcomes. Personnel Psychology, 43(4): 769–791.CrossRefGoogle Scholar
Kossek, E. E., (2005). Workplace policies and practices to support work and families. In Bianchi, S., Casper, L., & King, R. (Eds.), Work, Family, Health, and Well-Being. (pp. 97–116). Mahwah, NJ: Erlbaum Press,.Google Scholar
Kossek, E. E. (2006). Work and family in America: Growing tensions between employment policy and a changing workforce. A thirty year perspective. Commissioned chapter by SHRM Foundation and University of California Center for Organizational Effectiveness for the 30th anniversary of the State of Work in America. In Lawler, E. & O’Toole, J. (Eds.), America at Work: Choices and Challenges. (pp. 53–72). New York, NY: Palgrave MacMillan.Google Scholar
Kossek, E. E. (2016). Implementing organizational work–life interventions: Toward a triple bottom line. Community Work and Family, (19: 2, 242–256, http://dx.doi.org/10.1080/13668803.2016.1135540Google Scholar
Kossek, E.E., Barber, A. E., & Winters, D. (1999). Using flexible schedules in the managerial world: The power of peers. Human Resource Management Journal, 38: 36–46.Google Scholar
Kossek, E. & Hammer, L. (2008, November). Supervisor work/life training gets big results, Harvard Business Review, p. 36.Google Scholar
Kossek, E., Hammer, L., Kelly, E., & Moen, P. (2014). Designing organizational work, family & health change initiatives. Organizational Dynamics, 43, 53–63.Google Scholar
Kossek, E.E., & Ollier-Malaterre, A. 2013. Work–family policies: Linking national contexts, organizational practice and people for multi-level change. In Poelmans, S.A.Y., Greenhaus, J., & Las Heras Maestro, M. (Eds.), Expanding the Boundaries of Work–Family Research: A Vision for the Future. (pp. 3–30). Basingstoke, UK: Palgrave.Google Scholar
Kossek, E. E., Nichol, V. (1992). The effects of employer-sponsored child care on employee attitudes and performance. Personnel Psychology, 45:485–509.Google Scholar
Kossek, E., Petty, R., Michel, J., Bodner, T., Yragui, N., Perrigino, M., & Hammer, L. 2017 Work–family subcultures: Workgroup multi-level influences on family supportive behaviors (FSSB) affecting individual sleep quality and safety performance. In Las Heras, M., Chinchilla, N., & Grau Grau, M. (Eds.), The Work–Family Balance in Light of Globalization and Technology (pp. 62–85). Cambridge, UK: Cambridge Scholars Publishing.Google Scholar
Kossek, E., Thompson, R., Lawson, K., Bodner, K., Perrigino, M. Hammer, L., Buxton, O., Almeida, D., Moen, P., Hurtado, D., Wipfli, B. Berkman, L., Bray, J. 2017. Caring for the elderly on and off the job: Journal of Occupational Health Psychology, http://dx.doi.org/10.1037/ocp0000104Google Scholar
Kossek, E. E., Wipfli, B., Thompson, R., & Brockwood, K. (2017). The Work, Family and Health Network intervention: Core elements and customization for diverseoccupational health contexts. In Leon, F., D. Occupational health disparities amongracial and ethnic minorities: Formulating research needs and directions (pp. 181–215). Washington, DC: American Psychological Association.Google Scholar
Kossek, E., Pichler, S., Bodner, T., & Hammer, L. 2011. Workplace social support and work–family conflict: A meta-analysis clarifying the influence of general and work–family specific supervisor and organizational support, Personnel Psychology, 64: 289–313.Google Scholar
Kossek, E., & Ruderman, M. 2012. Work –family flexibility and the employment relationship. In, Shore, L. M., Coyle-Shapiro, J., & Tetrick, L. E. (Eds.), Understanding the Employee-Organization Relationship: Advances in Theory and Practice. (pp. 223–253). New York, NY: Taylor and Francis.Google Scholar
Las Heras, M., Bosch, M. J., & Raes, A. L. (2015). Sequential mediation among family friendly culture and outcomes. Journal of Business Research, 68(11), 2366–2373. doi:10.1016/j.jbusres.2015.03.042Google Scholar
Las Heras, M., Trefalt, S., & Escribano, P.I. (2015). How national culture moderates the impact of family-supportive supervisory behavior on job performance and turnover intentions. Management Research: The Journal of the Iberoamerican Academy of Management, 13, 55–82. doi 10.1108/mrjiam-06-2014-0556Google Scholar
Metcalf, B.D. (2007). Gender and human resource management in the Middle East. International Journal of Human Resource Management, 18, 54–74. DOI: 10.1080/09585190601068292Google Scholar
Mortazavi, S., Pedhiwala, N., Shafiro, M., & Hammer, L. B. (2009). Work–family conflict related to culture and gender. Community, Work, and Family. 12, 251–273.Google Scholar
Muse, L. A., & Pichler, S. (2011). A comparison of types of support for lower-skill workers: Evidence for the importance of family supportive supervisors. Journal of Vocational Behavior, 79(3), 653–666. doi:10.1016/j.jvb.2011.04.005Google Scholar
O’Driscoll, M. P., Poelmans, S., Spector, P. E., Kalliath, T., Allen, T. D., Cooper, C. L., & Sanchez, J. I. (2003). Family-responsive interventions, perceived organizational and supervisor support, work–family conflict, and psychological strain. International Journal of Stress Management, 10(4), 326–344. doi:10.1037/1072-5245.10.4.326CrossRefGoogle Scholar
Odle-Dusseau, H. N., Britt, T. W., & Greene-Shortridge, T. M. (2012). Organizational work–family resources as predictors of job performance and attitudes: The process of work–family conflict and enrichment. Journal of Occupational Health Psychology, 17(1), 28–40. doi:10.1037/a0026428Google Scholar
Rofcanin, Y., Las Heras, M., & Bakker, A. B. (2016). Family supportive supervisor behaviors and organizational culture: Effects on work engagement and performance. Journal of Occupational Health Psychology, doi:10.1037/ocp0000036Google Scholar
Rousseau, D. M., Ho, V. T., & Greenberg, J. (2006). I-deals: Idiosyncratic terms in employment relationships. Academy of Management Review, 31(4), 977–994.Google Scholar
Shin, M., Wong, N. W., Simko, P. A., & Ortiz-Torres, B. (1989). Promoting the well-being of working parents: Coping, social support, and flexible job schedules. American Journal of Community Psychology, 17, 31–5.Google Scholar
Sivatte, I., & Guadamillas, F. (2012). The measurement of work–family culture in Spain and some applications to other economies. The International Journal of Human Resource Management, 23(9), 1930–1949. doi:10.1080/09585192.2011.602021CrossRefGoogle Scholar
Thomas, D. (2008). Comparing cultures. Essentials of International Management: A Cross-Cultural Perspective. (pp 47–69). Thousand Oaks, CA: Sage.Google Scholar
Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work–family conflict and strain: A control perspective. Journal of Applied Psychology, 80, 6–15. doi: 10.1037/0021-9010.80.1.6Google Scholar
Thompson, C. A., Beauvais, L. L., & Lyness, K. S. (1999). When work–family benefits are not enough: The influence of work–family culture on benefit utilization, organizational attachment, and work–family conflict. Journal of Vocational Behavior, 54, 392–415.Google Scholar
Wang, P., Walumbwa, F. O., Wang, H., & Aryee, S. (2013). Unraveling the relationship between family-supportive supervisor and employee performance. Group & Organization Management, 38(2), 258–287. doi:10.1177/1059601112472726Google Scholar
Yragui, N. L., Demsky, C. A., Hammer, L. B., Van Dyck, S., & Neradilek, M. B. (2016). Linking workplace aggression to employee work and well-being: The moderating role of family-supportive supervisory behaviors (FSSB). Journal of Business and Psychology, 1–18. doi:10.1007/s10869-016-9443-zCrossRefGoogle Scholar
Zhang, S., & Tu, Y. (2016). Cross-domain effects of ethical leadership on employee family and life satisfaction: The moderating role of family-supportive supervisor behaviors. Journal of Business Ethics. doi:10.1007/s10551-016-3306-4Google Scholar
- 7
- Cited by