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12 - The business case for libraries

Published online by Cambridge University Press:  10 September 2022

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Summary

Implementing a library access management system requires close co-operation between the library and IT services, as well as support from senior management. This chapter looks at the wider benefits of access management within the host organization, opportunities for further development and how to use this information to produce a successful business case.

Introduction

Today, academic libraries are less likely to adopt their own authentication and access solutions than to make use of the existing identity management carried out by the institution of which they are part, which should now be mature enough to support many of a library's requirements. After all, the same consideration which suggested the FAM model in the first place, that resource providers do not wish to carry out IdM and will not be as good at it as the organizations which already need to do it, applies in a modified form to the relationship between library services and the main IdM systems of the institution: the library does not have a good reason to duplicate any of the institution-wide processes which are already carried out. This is essentially the reason that libraries can now be classified principally as consumers of IdM, as discussed in Chapter 9.

This does not mean that there is no role for the library in the institutional management of its identity services. At the very least, the library has a large number of requirements which follow from the way it wishes to use identity data. The library will need to monitor developments in IdM, and ensure that its current needs are still being met, with accurate data in the form needed for efficient library services, whether this is for user access to the library management system or for FAM-based authentication and authorization to electronic resources.

The library is likely to be setting up new services, or new versions of services, and these might well have IdM requirements which are not necessarily being met by existing institutional systems. For example, many institutions in the UK are currently working on implementing research data archives. These have access management needs that may include a requirement for virtual organizations, for researchers at other institutions who are collaborating on projects with local colleagues to be able to access shared material, before, during, and after archiving.

Type
Chapter
Information
Access and Identity Management for Libraries
Controlling Access to Online Information
, pp. 139 - 154
Publisher: Facet
Print publication year: 2014

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