Skip to main content Accessibility help
×
Hostname: page-component-76fb5796d-vvkck Total loading time: 0 Render date: 2024-04-28T01:52:06.318Z Has data issue: false hasContentIssue false

3 - Wrong paths to right: defining morality with or without a clear red line

Published online by Cambridge University Press:  05 July 2016

Ryann Manning
Affiliation:
Harvard University, USA
Michel Anteby
Affiliation:
Boston University's Questrom School of Business, USA
Donald Palmer
Affiliation:
University of California, Davis
Kristin Smith-Crowe
Affiliation:
University of Utah
Royston Greenwood
Affiliation:
University of Alberta
Get access

Summary

The moral terrain of organizational life is often conceived as divided by a clear red line, with rightdoing on one side and wrongdoing on the other. Like highway markings, this line is bright and unambiguous, laid down by social control agents – mostly compliance officers or state officials – to ensure adherence to a specific order and to sanction definitions of right and wrong. Organizational actors may be drawn across the line for reasons of self-enrichment or competitive pressures. They may also find themselves on the wrong side by mistake (Vaughan 1999; Warren and Smith-Crowe 2008), as when they do not recognize what they are doing as having ethical implications (Bazerman and Gino 2012; Tenbrunsel and Smith-Crowe 2008), or when they are lured across the line by social control agents looking to uncover and punish wrongdoing (Palmer 2012). Regardless of the reasons, once organizational actors find themselves on the wrong side of the line, the moral order perspective leaves little doubt that their actions will be labeled as wrongdoing (Greve, Palmer, and Pozner 2010: 56).

This vision of a clear and decisive moral order is at best incomplete, and we know that morality and immorality in organizations – defined as what a community deems right or wrong (Durkheim 1973; Mauss 1967) – are often more equivocal. For example, organizational actors frequently face moral dilemmas in which the right thing to do is unclear because different sets of moral prescriptions or principles conflict, or because their consciously reasoned moral response is contradicted by an emotional reaction about what “feels” wrong (Greene 2014; Walzer 1973; Winston 2015). These examples highlight a more general observation: the location of a line separating right from wrong is not a concrete absolute but something determined through people's interactions and therefore relative, disputed, and dynamic. Indeed, many organizations intentionally avoid establishing an explicit definition of right and wrong, or at least one that is easily identifiable and applies to all members, and instead allow each individual to draw his or her own line. We conceptualize such organizations as “moral pursuits” (Anteby 2013: 130–134), in which rightdoing involves an ongoing pursuit of personal morality and wrongdoing is in the eye of each individual beholder. We distinguish these from moral orders, in which rightdoing and wrongdoing are defined ex ante by social control agents.

Type
Chapter
Information
Organizational Wrongdoing
Key Perspectives and New Directions
, pp. 47 - 76
Publisher: Cambridge University Press
Print publication year: 2016

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abend, G. 2014. The Moral Background: An Inquiry in the History of Business Ethics. Princeton: Princeton University Press.
Anteby, M. 2008. Moral Gray Zones: Side Productions, Identity, and Regulation in an Aeronautic Plant. Princeton: Princeton University Press.
Anteby, M. 2010. “Markets, morals, and practices of trade: Jurisdicational disputes in the U.S. commerce in cadavers,” Administrative Science Quarterly 55: 606–638.CrossRefGoogle Scholar
Anteby, M. 2013. Manufacturing Morals: The Values of Silence in Business School Education. Chicago: University of Chicago Press.
Anteby, M. and Hyman, M. 2008. “Entrepreneurial ventures and whole-body donations: A regional perspective from the United States,” Social Science & Medicine 68(4): 963–969.CrossRefGoogle Scholar
Bazerman, M. H. and Gino, F. 2012. “Behavioral ethics: Toward a deeper understanding of moral judgment and dishonesty,” Annual Review of Law and Social Science 8(617): 1–44.CrossRefGoogle Scholar
Becker, H. S. 1973. “Moral entrepreneurs,” in Outsiders: Studies in the Sociology of Deviance: 147–164. New York: Free Press.
Besharov, M. L. 2014. “The relational ecology of identification: How organizational identification emerges when individuals hold divergent values,” Academy of Management Journal 57(5): 1485–1512.CrossRefGoogle Scholar
Black, D. 1993. The Social Structure of Right and Wrong. San Diego: Academic Press.
Braithwaite, J. 1985. “White collar crime,” Annual Review of Sociology 11: 1–25.CrossRefGoogle Scholar
Campion, M. J. 1995. Who's Fit to Be a Parent? New York: Routledge.
Canales, R. 2014. “Weaving straw into gold: Managing organizational tensions between standardization and flexibility in microfinance,” Organization Science 25(1): 1–28.CrossRefGoogle Scholar
Chan, C. S. 2009. “Creating a market in the presence of cultural resistance: The case of life insurance in China,” Theory and Society 38(3): 271–305.CrossRefGoogle Scholar
Creed, W. E. D., DeJordy, R., and Lok, J. 2010. “Being the change: Resolving institutional contradiction through identity work,” Academy of Management Journal 53(6): 1336–1364.CrossRefGoogle Scholar
Dale, P. 2009. “Delivering justice to Sierra Leone's poor: An analysis of the work of Timap for justice,” in Justice for the Poor Research Report. Washington, DC: The World Bank.
Douglas, M. 1966. Purity and Danger: An Analysis of Concepts of Pollution and Taboo. London: Routledge and Kegan Paul.
Durkheim, E. 1973. Emile Durkheim on Morality and Society, edited by Bellah, R. N.. Chicago: University of Chicago Press.
Fanthorpe, R. 2007. Sierra Leone: The Influence of the Secret Societies, with Special Reference to Female Genital Mutilation. Writenet Report. United Nations High Commissioner for Refugees, Status Determination and Protection Information Section (DIPS), Geneva, Switzerland.
Flynn, F. and Wiltermuth, S. 2010. “Who's with me? False consensus, brokerage, and ethical decision making in organizations,” Academy of Management Journal 53(5): 1074–1089.CrossRefGoogle Scholar
Fourcade, M. and Healy, K. 2007. “Moral views of market society,” Annual Review of Sociology 33: 285–311.CrossRefGoogle Scholar
Goodstein, L. 2014. “Presbyterians vote to allow same sex marriages,” The New York Times, June 20, p. 11a.
Green, S. P. 2004. “Moral ambiguity in white collar criminal law,” Notre Dame Journal of Law, Ethics and Public Policy 18: 501–521.Google Scholar
Greene, J. D. 2014. “Beyond point-and-shoot morality: Why cognitive (neuro)science matters for ethics,” Ethics 124(4): 695–726.CrossRefGoogle Scholar
Greve, H. R., Palmer, D., and Pozner, J. 2010. “Organizations gone wild: The causes, processes, and consequences of organizational misconduct,” The Academy of Management Annals 4(1): 53–107.Google Scholar
Griffin, L. 1995. “The lawyer's dirty hands,” Georgetown Journal of Legal Ethics 8: 219–281.Google Scholar
Haidt, J. 2003. “The moral emotions,” in Davidson, R. J., Scherer, K. R., and Goldsmith, H. H. (eds.), Handbook of Affective Sciences: 852–870. Oxford: Oxford University Press.
Heimer, C. A. 2010. “The unstable alliance of law and morality,” in Hitlin, S. and Vaisey, S. (eds.), Handbook of the Sociology of Morality: 179–202. New York: Springer.
Heimer, C. A. and Staffen, L. R. 1995. “Interdependence and reintegrative social control: Labeling and reforming ‘inappropriate’ parents in neonatal intensive care units,” American Sociological Review 60(5): 635–654.CrossRefGoogle Scholar
Hitlin, S. and Vaisey, S. 2013. “The new sociology of morality.” Annual Review of Sociology 39(1): 51–68.CrossRefGoogle Scholar
Jackall, R. 2010. “Morality in organizations,” in Hitlin, S. and Vaisey, S. (eds.), Handbook of the Sociology of Morality: 203–210. New York: Springer.
Kantor, J. 2013. “Harvard Business School case study: Gender equity,” The New York Times, September 7, p. 1a.
Lange, D. 2008. “A multidimensional conceptualization of organizational corruption control,” Academy of Management Review 33(3):710–729.CrossRefGoogle Scholar
Lévi-Strauss, C. 1966. The Savage Mind. Chicago: University of Chicago Press.
Litzky, B. E., Eddleston, K. A., and Kidder, D. L. 2006. “The good, the bad, and the misguided: How managers inadvertently encourage deviant behaviors,” Academy of Management Perspectives 20(1): 91–103.CrossRefGoogle Scholar
Longfield, B. J. 2000. “For church and country: The fundamentalist-modernist conflict in the Presbyterian Church,” Journal of Presbyterian History 78(1): 35–50.Google Scholar
Manning, R. 2009. “The landscape of local authority in Sierra Leone: How ‘traditional’ and ‘modern’ justice systems interact,” in Justice & Development Working Paper Series 1(1). Washington, DC: The World Bank.
Manning, R. 2014. “A place for emotion: How space structures nurse–parent interactions in West African pediatric wards,” Academy of Management Annual Meeting Proceedings.
Martin, K. D. and Cullen, J. B. 2006. “Continuities and extensions of ethical climate theory: A meta-analytic review,” Journal of Business Ethics 69: 175–194.CrossRefGoogle Scholar
Maru, V. 2006. “Between law and society: Paralegals and the provision of justice services in Sierra Leone and worldwide,” The Yale Journal of International Law 31: 427–476.Google Scholar
Mauss, M. 1967. Manuel d’Éthnographie. Paris: Editions Payot.
McPherson, C. M. and Sauder, M. 2013. “Logics in action: Managing institutional complexity in a drug court,” Administrative Science Quarterly 58(2): 165–196.CrossRefGoogle Scholar
Miceli, M. P., Near, J. P., and Dworkin, T. M. 2013. Whistle-Blowing in Organizations. New York: Routledge: Taylor & Francis Group.
Moon, R. 2014. “PC(USA) permits pastors to perform same-sex marriages, thanks to conservative exodus,” Christianity Today, June 20. Available from www.christianitytoday.com.
Morrison, E. W. 2011. “Employee voice behavior: Integration and directions for future research,” The Academy of Management Annals 5(1): 373–412.Google Scholar
Palmer, D. 2012. Normal Organizational Wrongdoing: A Critical Analysis of Theories of Misconduct in and by Organizations. Oxford: Oxford University Press.
Quattrone, P. 2009. “Books to be practiced: Memory, the power of the visual, and the success of accounting,” Accounting, Organizations and Society 34(1): 85–118.CrossRefGoogle Scholar
Quattrone, P. 2015. “Governing social orders, unfolding rationality, and Jesuit accounting practices: A procedural approach to institutional logics,” Administrative Science Quarterly 60(3): 411–445.CrossRefGoogle Scholar
Quirk, C. E. 1975. “Origins of the Auburn affirmation,” Journal of Presbyterian History 53(2): 120–142.Google Scholar
Richards, P., Bah, K., and Vincent, J. 2004. “Social capital and survival: Prospects for community-driven development in post-conflict Sierra Leone,” in Social Development Papers: Community-Driven Development, Conflict Prevention & Reconstruction 12. Washington, DC: The World Bank.
Schiff, G. D. 2013. “Crossing boundaries – violation or obligation?JAMA: The Journal of the American Medical Association 310(12): 1233–1234.Google Scholar
Shapiro, S. P. 1990. “Collaring the crime, not the criminal: Reconsidering the concept of white-collar crime,” American Sociological Review 55(3): 346–365.CrossRefGoogle Scholar
Smets, M., Morris, T., and Greenwood, R. 2012. “From practice to field: A multilevel model of practice driven institutional change,” Academy of Management Journal 55(4): 877–904.CrossRefGoogle Scholar
Smith-Crowe, K. and Warren, D. E. 2014. “The emotion-evoked collective corruption model: The role of emotion in the spread of corruption within organizations,” Organization Science 25(4): 1154–1171.CrossRefGoogle Scholar
Sonenshein, S. 2007. “The role of construction, intuition, and justification in responding to ethical issues at work: The sensemaking-intuition model,” Academy of Management Review 32(4): 1022–1040.CrossRefGoogle Scholar
Stets, J. E. 2010. “The social psychology of the moral identity,” in Hitlin, S. and Vaisey, S. (eds.), Handbook of the Sociology of Morality: 385–409. New York: Springer.
Tenbrunsel, A. E., Smith-Crowe, K., and Umphress, E. E. 2003. “Building houses on rocks: The role of the ethical infrastructure in organizations,” Social Justice Research 16(3): 285–307.Google Scholar
Tenbrunsel, A. E. and Smith-Crowe, K. 2008. “Ethical decision making: Where we've been and where we're going,” The Academy of Management Annals 2(1): 545–607.Google Scholar
Trevino, L. K. 1986. “Ethical decision making in organizations: A person-situation interactionist model,” Academy of Management Review 11(3): 601–617.Google Scholar
Turner, J. H. and Stets, J. E. 2006. “Moral emotions,” in Stets, J. E. and Turner, J. H. (eds.), Handbook of the Sociology of Emotions: 544–568. New York: Springer.
Vaughan, D. 1999. “The dark side of organizations: Mistake, misconduct, and disaster,” Annual Review of Sociology 25: 271–305.CrossRefGoogle Scholar
Wallace, J. L. and Pruitt, L. R. 2012. “Judging parents, judging place: Poverty, rurality, and termination of parental rights,” Missouri Law Review 77(1): 1–54.Google Scholar
Walzer, M. 1973. “Political action: The problem of dirty hands,” Philosophy & Public Affairs 2(2): 160–180.Google Scholar
Warren, D. E. and Smith-Crowe, K. 2008. “Deciding what's right: The role of external sanctions and embarrassment in shaping moral judgments in the workplace,” Research in Organizational Behavior 28: 81–105.CrossRefGoogle Scholar
Weaver, G. R., Treviño, L. K., and Cochran, P. L. 1999. “Corporate ethics programs as control systems: Influences of executive commitment and environmental factors,” Academy of Management Journal 42(1): 41–57.Google Scholar
Winston, K. 2015. Ethics in Public Life: Good Practitioners in a Rising Asia. New York: Palgrave Macmillan.
Withey, M. J. and Cooper, W. H. 1989. “Predicting exit, voice, loyalty, and neglect,” Administrative Science Quarterly 34: 521–539.CrossRefGoogle Scholar
Wuthnow, R. 1989. Meaning and Moral Order: Explorations in Cultural Analysis. Berkeley: University of California Press.
Young, S. 2011. “Presbyterian Church (U.S.A.) approves change in ordination standard,” Presbyterian Church (U.S.A.) News & Announcements, May 10. Available from www.pcusa.org.
Zelizer, V. A. 1979. Morals and Markets: The Development of Life Insurance in the United States. New York: Columbia University Press.
Zilber, T. B. 2002. “Institutionalization as an interplay between actions, meanings, and actors: The case of a rape crisis center in Israel,” Academy of Management Journal 45(1): 234–254.Google Scholar
Zuger, A. 2013. “When healers get too friendly,” The New York Times, November 11.

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×