Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-ndmmz Total loading time: 0 Render date: 2024-06-07T18:23:41.428Z Has data issue: false hasContentIssue false

6 - Commentary: Bounded Ethicality and Conflicts of Interest

Published online by Cambridge University Press:  04 August 2010

Ann E. Tenbrunsel
Affiliation:
University of Notre Dame
Don A. Moore
Affiliation:
Carnegie Mellon University, Pennsylvania
Daylian M. Cain
Affiliation:
Carnegie Mellon University, Pennsylvania
George Loewenstein
Affiliation:
Carnegie Mellon University, Pennsylvania
Max H. Bazerman
Affiliation:
Harvard University, Massachusetts
Get access

Summary

The focus on psychological processes, and their corresponding influence on unethical behavior, is incredibly important. Chugh, Bazerman, and Banaji intuitively note that these “unchecked processes” – including inflated perceptions of one's morality, competency, and deservingness – act as forces against objective assessments in situations involving conflicts of interest. The end result, they argue, is that individuals may not only be unaware of conflicts of interest but also that they are acting against professional and normative standards when faced with such conflicts.

This chapter is an essential component of a growing body of evidence that recognizes the human tendency to reconstruct ethical dilemmas so as to avoid any tension experienced by the individuals. Individuals, for example, are argued to engage in “ethical fading,” a process that removes the difficult moral issues from a given problem or situation, hence increasing unethical behavior (Tenbrunsel & Messick, 2004). From this perspective, such unethical Such fading means that ethics training or more ethical codes of conduct wouldn't have prevented well-known scandals such as Enron and WorldCom. behavior occurs not because people are morally uneducated but, rather, because they do not see the “ethical” in the decision. Self-deception is identified to be at the root of this problem. Such deception involves avoidance of the truth, the lies that we tell to, and the secrets we keep from, ourselves (Bok, 1989). As illustrated later, the self-deception is insidious and therefore problematic:

This practice is common, normal, and accepted as constant and pervasive in individuals' lives. We are creative narrators of stories that tend to allow us to do what we want and that justify what we have done. […]

Type
Chapter
Information
Conflicts of Interest
Challenges and Solutions in Business, Law, Medicine, and Public Policy
, pp. 96 - 103
Publisher: Cambridge University Press
Print publication year: 2005

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Bok, S. (1989). Secrets. New York: Vintage Books
Elkington, J. (2001). The chrysalis economy. Oxford: Capstone Press
Fandt, P. M., & Ferris, G. R. (1990). The management of information and impressions: When employees behavior opportunistically. Organizational Behavior and Human Decision Processes, 45, 140–158CrossRefGoogle Scholar
Ilgen, D. R., & Moore, C. F. (1987). Types and choice of performance feedback. Journal of Applied Psychology, 72, 401–406CrossRefGoogle Scholar
Kim, P. H., Diekmann, K. A., & Tenbrunsel, A. E. (2003). Flattery may get you somewhere: The strategic implications of providing positive vs. negative feedback about ability vs. ethicality in negotiation. Organizational Behavior and Human Decision Processes, 90, 225–243CrossRefGoogle Scholar
Latham, G. P., & Yukl, G. A. (1975). A review of research on the application of goal setting in organizations. Academy of Management Journal, 18, 824–845Google Scholar
Shalley, C. E. (1991). Effects of productivity goals, creativity goals, and personal discretion on individual creativity. Journal of Applied Psychology, 76, 179–185CrossRefGoogle Scholar
Tenbrunsel, A. E. (1995). Justifying unethical behavior: The role of expectations of others' behavior and uncertainty. Unpublished doctoral dissertation, Northwestern University, Evanston, IL
Tenbrunsel, A. E. (2000). A behavioral perspective on codes of conduct: The ambiguity-specificity paradox. In O. F. Williams (Ed.), Global Codes of Conduct. Notre Dame, IN: University of Notre Dame Press
Tenbrunsel, A. E. & Messick, D. M. Tenbrunsel (2004). Ethical fading: The role of self-deception in unethical behavior. Social Justice Research, 17, 223–236CrossRefGoogle Scholar
Tenbrunsel, A. E., Wade-Benzoni, K. A., Messick, D. M., & Bazerman, M. H. (2000). Understanding the influence of environmental standards on judgments and choices. Academy of Management Journal, 43, 854–866Google Scholar
Tenbrunsel, A. E., Wade-Benzoni, K. A., Moag, J., & Bazerman, M. H. (1999). The negotiation matching process: Relationships and partner selection. Organizational Behavior and Human Decision Processes, 80, 252–283CrossRefGoogle ScholarPubMed
Wade-Benzoni, K. A., Thompson, L., & Bazerman, M. H. (2004). The malleability of environmentalism. Working paper. Duke University

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×