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14 - Information is not enough

Published online by Cambridge University Press:  20 August 2009

Caron Chess
Affiliation:
Rutgers University
Branden B. Johnson
Affiliation:
New Jersey Department of Environmental Protection
Susanne C. Moser
Affiliation:
National Center for Atmospheric Research, Boulder
Lisa Dilling
Affiliation:
University of Colorado, Boulder
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Summary

Introduction

Communication about climate change is as complex as the science. Among the most difficult communication challenges is persuading people to act on a problem such as climate change, which is not immediately relevant or easily solved. The challenge becomes even more difficult when you ask people to change routine behavior, such as how they get to work or set their home thermostat.

Not surprisingly, after years of schooling, many readers of this volume probably come to it believing that information changes attitudes and behaviors. Some may go so far as to think information is a cure. Filling eyes and ears with sufficient data may seem a means of cleansing the brain of misguided opinions and incorrect facts, and replacing them with “appropriate” beliefs. Many informational efforts to promote environmentally responsible behavior lean on an implicit theory of behavior (Costanzo et al., 1986) that “right” behavior naturally follows from “right” thinking.

However, more knowledge does not necessarily lead to more appropriate behavior, or even behavior deemed more appropriate by the educator or communicator (Johnson, 1993; Fischhoff, 1995). Social science theory and much empirical research show that links between information and behavior can be tenuous at best. Information is not entirely inconsequential, but it is much overrated as a change agent (see a discussion of the so-called “deficit model” in Sturgis and Allum, 2004; see also Tribbia, Chapter 15, this volume).

Advocates for precautionary action may find it difficult to accept the fragile link between information and behavior.

Type
Chapter
Information
Creating a Climate for Change
Communicating Climate Change and Facilitating Social Change
, pp. 223 - 234
Publisher: Cambridge University Press
Print publication year: 2007

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