Our autonomous role as school librarians requires us to form teams and communicate with a host of other school staff. We may need to engage with SENDCos, teaching assistants, learning mentors, cover supervisors, technicians or counsellors regarding teaching and learning and student welfare. Moreillon (2018) emphasises the importance of partnerships between school librarians and support staff to promote reading and literacy throughout the school. Similarly, we may be involved with support staff such as the finance officer, building maintenance and facilities team, caterers, compliance officers and IT network managers and technicians so our service runs smoothly.

If we can develop a shared vision and understanding of the roles and responsibilities of support staff, we can devise strategies for building relationships and communicating effectively to improve the library service we offer. Support staff can have a valuable role in advocacy and demonstrate to their networks the value of the school library and librarian. We can apply some general principles in our approach to these employees no matter what their role or the connections we seek. If we build relationships with support staff we will create a positive and inclusive work environment for everyone. By collaborating with support staff to establish routines and procedures for managing the library space, resources and equipment, and for assisting in student welfare and achievement, all members of the teams we develop are likely to feel valued and respected. In doing so we can develop clear expectations, roles and responsibilities for each team member, and establish regular meetings to discuss progress, challenges and opportunities for improvement. It is vital that we acknowledge and show appreciation for the hard work and dedication of support staff through formal and informal means, such as by giving them awards or thank you notes, or by making public announcements.

Working with support staff for student achievement and wellbeing

A variety of staff work with students to raise academic standards, attitudes to work and self-esteem, and to promote wellbeing. Some such as SENDCos may be qualified teachers but lead a team of support staff specialist assistants.