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Chapter 32 - Unexpected Events and Routine Dynamics

from Part III - Themes in Routine Dynamics Research

Published online by Cambridge University Press:  11 December 2021

By
Daniel Geiger  and
Anja Danner-Schröder
Edited by
Martha S. Feldman ,
Brian T. Pentland ,
Luciana D'Adderio ,
Katharina Dittrich ,
Claus Rerup  and
David Seidl
Martha S. Feldman
Affiliation:
University of California, Irvine
Brian T. Pentland
Affiliation:
Michigan State University
Luciana D'Adderio
Affiliation:
University of Edinburgh
Katharina Dittrich
Affiliation:
University of Warwick
Claus Rerup
Affiliation:
Frankfurt School of Finance and Management
David Seidl
Affiliation:
University of Zurich
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Summary

In this chapter, we examine the contribution of routine dynamics studies toward the management of unexpected events. In particular, we explore how routine dynamics studies have extended our insights into flexible coordination in the face of the unexpected and how such a perspective generates novel insights into the way people make sense of unexpected events, how they mindfully operate during the occurrence of unexpected events, and how improvisation is enacted as routine performance. In this review, we connect routine dynamics studies with research on crisis management and discuss how a routine dynamics perspective expands the research agenda for the management of unexpected events and crises.

Keywords

Routinesroutine dynamicsunexpected eventscrisissensemakingimprovisationmindfulnessflexibilitycoordination
Type
Chapter
Information
Cambridge Handbook of Routine Dynamics , pp. 433 - 442
Publisher: Cambridge University Press
Print publication year: 2021

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