Hostname: page-component-848d4c4894-sjtt6 Total loading time: 0 Render date: 2024-07-04T10:29:42.715Z Has data issue: false hasContentIssue false

Role stressors, participative control, and subjective fit with organisational values: Main and moderating effects on employee outcomes

Published online by Cambridge University Press:  02 February 2015

Cameron J Newton
Affiliation:
Centre of Philanthropy and Nonprofit Studies, Faculty of Business, Queensland University of Technology, Brisbane QLD, Australia
Nerina L Jimmieson
Affiliation:
School of Psychology, The University of Queensland, Brisbane QLD, Australia

Abstract

Research investigating Karasek's (1979) Demand–Control Model (D-CM) has produced mixed results relating to the stress-buffering effects of job decision latitude, or job control, on employee adjustment. Cited reasons for these mixed results include the way control is operationalised and also the potential effects of secondary moderators in the relationship among job demand, job control, and employee adjustment. Towards addressing these issues, the present study assessed the secondary moderating effects of subjective fit with organisational culture and values in the D-CM. Participation in decision-making was used as the measure of job control. Moderated multiple regression analyses revealed three significant interactions in a sample of 119 employees. The results revealed a three-way interaction between role overload, participative control, and subjective fit on physiological symptoms and psychological health. Further analyses demonstrated a significant interaction between role conflict, participative control, and subjective fit on intentions to leave. In all interactions, participative control buffered the negative effects of the stressors on levels of employee adjustment only when employees' subjective fit with the organisational values was high. The theoretical importance and practical implications of the results are discussed.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2008

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abramis, DJ (1994) Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review, Psychological Reports 75: 14111433.Google Scholar
Agho, AO, Price, JL and Mueller, CW (1992) Discriminant validity of measures of job satisfaction, positive affectivity and negative affectivity, Journal of Occupational and Organisational Psychology 65: 185196.Google Scholar
Aiken, LS and West, SG (1991) Multiple Regression: Testing and Interpreting Interactions, Sage Publications, London.Google Scholar
Alfredsson, L, Karasek, R and Theorell, T (1982) Social Science & Medicine 16: 463467.Google Scholar
Baker, E, Israel, B and Schurman, S (1996) Role of control and support in occupational stress: An integrated model, Social Science Medicine 43: 11451159.Google Scholar
Cable, DM and DeRue, DS (2002) The convergent and discriminate validity of subjective fit perceptions, Journal of Applied Psychology 87: 875884.Google Scholar
Cable, DM and Judge, TA (1996) Person–organisation fit, job choice decisions, and organisational entry, Organisational Behaviour and Human Decision Processes 67: 294311.Google Scholar
Cameron, KS and Freeman, SJ (1991) Cultural congruence, strength and type: Relationships to effectiveness, in Woodman, RW & Pasmore, WA (Eds) Research in Organisational Change and Development, JAI Press, Greenwich, CT.Google Scholar
Caplan, RD, Cobb, S, French, JRP Jr., Harrison, RV and Pinneau, SR Jr. (1980) Job Demands and Worker Health: Main Effects and Occupational Differences, University of Michigan, Institute for Social Research.Google Scholar
Chang, T (2003) The study of elementary school teachers' work values and job satisfaction, Dissertation Abstracts International Section A: Humanities and Social Sciences 63: 2754.Google Scholar
Chatman, JA (1989) Improving interactional organisational research: A model of person–organisation fit, Academy of Management Review 14: 333349.Google Scholar
Chatman, JA (1991) Matching people and organisations: Selection and socialisation in public accounting firms, Administrative Science Quarterly 36: 459484.Google Scholar
Cohen, J, Cohen, P, West, SG & and Aiken, LS (2003) Applied Multiple Regression/Correlation Analysis for the Behavioural Sciences, Lawrence Erlbaum Associates, Hillsdale, NJ.Google Scholar
Cotton, JL, Vollrath, DA, Froggatt, KL, Lengnick-Hall, ML and Jennings, KR (1988) Employee participation: Diverse forms and different outcomes, Academy of Management Review 73: 103112.Google Scholar
Cronbach, LJ (1951) Coefficient alpha and the internal structure of tests, Psychometrika 16: 297334.Google Scholar
Deal, TE (1985) The symbolism of effective schools, Elementary School Journal 85: 601620.Google Scholar
deLange, AH, Taris, TW, Kompier, MAJ, Houtman, I and Bongers, PM (2003) The very best of the millennium: Longitudinal research and the demand-control (support) model, Journal of Occupational Health Psychology 8: 282305.Google Scholar
Dwyer, DJ and Ganster, DC (1991) The effects of job demands and control on employee attendance and satisfaction, Journal of Organisational Behaviour 12: 595608.Google Scholar
Ganster, DC (1989) Worker control and well-being: A review of research in the workplace, in Cooper, CL and Robertson, IT (Eds) International Review of Industrial and Organisational Psychology, John Wiley and Sons, London.Google Scholar
Ganster, DC and Fusilier, MR (1989) Control in the workplace, in Cooper, CL and Robertson, IT (Eds) International Review of Industrial and Organisational Psychology, pp. 235280, John Wiley & Sons, Oxford, England.Google Scholar
Goldberg, DP (1972) The Detection of Psychiatric Illness by Questionnaire, Oxford University Press, London.Google Scholar
Goldberg, DP and Williams, P (1988) A Users Guide to the GHQ, NFER-Nelson, Windsor.Google Scholar
Hagerty, BM, Lynch-Sauer, J, Patusky, KL, Bouwsema, M and Collier, P (1992) Sense of belonging: A vital mental health concept, Archives of Psychiatric Nursing 6: 172177.Google Scholar
Haslam, SA, Jetten, J, O'Brien, A and Jacobs, E (2004) Social identity, social influence and reactions to potentially stressful tasks: support for the self-categorisation model of stress, Stress and Health 20: 39.Google Scholar
Haslam, SA, Postmes, T and Ellemers, N (2003) More than a metaphor: Organisational identity makes organisational life possible, British Journal of Management 14: 357369.Google Scholar
Hulin, GL (1971) Individual differences and job enrichment: The case against general treatment, in Maher, JR (Ed.) New Perspectives in Job Enrichment, pp. 159191, Van Nostrand Reinhold Go, New York.Google Scholar
Jackson, SE and Schuler, RS (1985) A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings, Organisational Behaviour and Human Decision Processes 36: 1678.Google Scholar
Jimmieson, NL (2000) Employee reactions to behavioural control under conditions of stress: The moderating role of self-efficacy, Work and Stress 14: 262280.Google Scholar
Kahn, RL, Wolfe, DM, Quinn, RP, Snoek, JD & Rosenthal, RA (1964) Organisational Stress: Studies in Role Conflict and Ambiguity, John Wiley, Oxford.Google Scholar
Kalliath, TJ, Bluedorn, AC and Strube, MJ (1999) A test of value congruence effects, Journal of Organisational Behaviour 20: 11751198.Google Scholar
Karasek, RA (1979) Job demands, job decision latitude, and mental strain: Implications for job redesign, Administrative Science Quarterly 24: 258308.Google Scholar
Karasek, RA and Theorell, T (1990) Healthy Work: Stress, Productivity and the Reconstruction of Working Life, Basic Books, New York.Google Scholar
Korunka, C, Weiss, A, Huemer, KH and Karetta, KH (1995) The effect of new technologies on job satisfaction and psychosomatic complaints, Applied Psychology: An International Review 44: 123142.Google Scholar
Kristof, AL (1996) Person–organisation fit: An integrative review of its conceptualisations, measurement, and implications, Personnel Psychology 49: 149.Google Scholar
Kristof-Brown, AL, Jansen, KJ and Colbert, AE (2002) A policy-capturing study of the simultaneous effects of fit with jobs, groups, and organisations, Journal of Applied Psychology 87: 985993.Google Scholar
Kristof-Brown, AL, Zimmerman, RD and Johnson, EC (2005) Consequences of individual's fit at work: A meta-analysis of person-job, person-organisation, person-group, and person-supervisor fit, Personnel Psychology 58: 281342.Google Scholar
Lengnick-Hall, ML and Lengnick-Hall, CA (1992) Effective participative decision making: A joint responsibility for success, Employee Responsibilities and Rights Journal 5: 101116.Google Scholar
LePine, JA, Podsakoff, NP and LePine, MA (2005) A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and work performance, Academy of Management Journal 48: 764775.Google Scholar
Lewin, K (1951) Field Theory in Social Science, Harper & Row, New York.Google Scholar
Locke, EA and Schweiger, DM (1979) Participation in decision-making: One more look, in Staw B (Ed.) Research in Organisational Behaviour 1: 265339.Google Scholar
Lutrick, EC and Moriarty, KO (2002) Measuring Perceived P-O Fit Directly and Indirectly: Does Method Matter? Paper presented at the 17th annual meeting of the Society for Industrial and Organisational Psychology, Toronto, Canada.Google Scholar
Marcussen, K, Ritter, C and Safron, DJ (2004) The role of identity salience and commitment in the stress process, Sociological Perspectives 47: 289312.Google Scholar
Muchinsky, PM and Monahan, CJ (1987) What is person-environment congruence? Supplementary versus complementary models of fit, Journal of Vocational Behaviour. Special Issue: Conceptual and Methodological Issues in Person-Environment Fit Research 31: 268277.Google Scholar
O'Reilly, CA, Chatman, J and Caldwell, DF (1991) People and organisational culture: A profile comparison approach to assessing person–organisation fit, Academy of Management Journal 34: 487516.Google Scholar
Örtqvist, D and Wincent, J (2006) Prominent consequences of role stress: A meta-analytic review, International Journal of Stress Management 13: 399422.Google Scholar
Ostroff, C, Shin, Y and Kinicki, AJ (2005) Multiple perspectives of congruence: Relationships between value congruence and employee attitudes, Journal of Organisational Behaviour 26: 591623.Google Scholar
Pearson, CAL and Chong, J (1997) Contribution of job content and social information on organisational commitment and job satisfaction: An exploration in a Malaysian nursing context, Journal of Occupational and Organisational Psychology 70: 357374.Google Scholar
Pearson, CAL and Duffy, C (1999) The importance of the job content and social information on organisational commitment and job satisfaction: A study in Australian and Malaysian nursing contexts, Asia Pacific Journal of Human Resources 36: 1730.Google Scholar
Podsakoff, PM, MacKenzie, SB, Lee, JY and Podsakoff, NP (2003) Common method biases in behavioural research: A critical review of the literature and recommended remedies, Journal of Applied Psychology 88: 879903.Google Scholar
Podsakoff, PM and Organ, DW (1986) Self-reports in organisational research: Problems and prospects, Journal of Management 12: 531544.Google Scholar
Pool, SW (2000) Organisational culture and its relationship between job tension in measuring outcomes among business executives, Journal of Management Development 19: 3249.Google Scholar
Rodriguez, I, Bravo, MJ, Peiro, JM, and Schaufeli, W (2001) The demands-control-support model, locus of control and job dissatisfaction: A longitudinal study, Work and Stress 15: 97114.Google Scholar
Sagie, A (1995) Employee participation and work outcomes: An end to the dispute? Academy of Management Review 20: 278280.Google Scholar
Sagie, A and Koslowsky, M (1994) Organisational attitudes and behaviours as a function of participation in strategic and tactical change decisions: An application of path-goal theory, Journal of Organisational Behaviour 15: 3747.Google Scholar
Sagie, A and Koslowsky, M (1996) Decision type, organisational control, and acceptance of change: An integrative approach to participative decision making, Applied Psychology: An International Review 45: 8592.Google Scholar
Sargent, J, Williams, RA, Hagerty, B, Lynch-Sauer, J and Hoyle, K (2002) Sense of belonging as a buffer against depressive symptoms, Journal of the American Psychiatric Nurses Association 8: 120129.Google Scholar
Sathe, V (1983) The controller's role in management, Organisational Dynamics 11: 3148.Google Scholar
Schein, EH (1985) Organisational Culture and Leadership, Jossey-Bass, San Francisco.Google Scholar
Singer, JN (1974) Participative decision-making about work: An overdue look at variables which mediate its effects, Sociology of Work and Occupations 1: 347371.Google Scholar
Spector, PE (2006) Method variance in organisational research: Truth or urban legend? Organisational Research Methods 9: 221232.Google Scholar
Tabachnick, BG and Fidell, LS (2001) Using Multivariate Statistics, HarperCollins, New York.Google Scholar
Tannenbaum, AS (1962) An event–structure approach to social power and to the problem of power comparability, Behavioural Science 7: 315331.Google Scholar
Teo, STT, Ahmad, T and Rodwell, JJ (2003) HR role effectiveness and organisational culture in Australian local government, Asia Pacific Journal of Human Resources 41: 298315.Google Scholar
Terry, DJ and Jimmieson, NL (1999) The psychology of control in work organisations, in Robertson, IT & Cooper, CL (Eds) International Review of Industrial and Organisational Psychology, pp. 95148, Wiley, London.Google Scholar
Theorell, T and Karasek, RA (1996) Current issues relating to psychosocial job strain and cardiovascular disease research, Journal of Occupational Health Psychology 1: 926.Google Scholar
van der Doef, M and Maes, S (1999) The job demand–control (–support) model and psychological well-being: A review of 20 years of empirical research, Work and Stress 13: 87114.Google Scholar
Verquer, ML (2002) Fitting in at work: A comparison of the relationships between personorganisation fit and person-group fit with work attitudes, Dissertation Abstracts International: Section B: The Sciences and Engineering 63: 3055.Google Scholar
Verquer, ML, Beehr, TA and Wagner, SH (2003) A meta-analysis of relations between personorganisation fit and work attitudes, Journal of Vocational Behaviour 63: 473489.Google Scholar
Vigoda, E (2002) Stress related aftermaths to workplace politics: an empirical assessment of the relationship among the organisational politics, job stress, burnout, and aggressive behaviour. Journal of Organisational Behaviour 23: 571579.Google Scholar
Wagner, JA III (1994) Participation's effects on performance and satisfaction: A reconsideration of research evidence, Academy of Management Review 19: 312330.Google Scholar
Wall, TD, Jackson, PJ and Mullarkey, S and Parker, SK (1996) The demands–control model of job strain: A more specific test, Journal of Occupational and Organisational Psychology 69: 153166.Google Scholar
Watson, D and Pennebaker, JW (1989) Health complaints, stress, and distress: Exploring the central role of negative affectivity, Psychological Review 96: 234254.Google Scholar
Williams, LJ, Cote, JA and Buckley, MR (1989) Lack of method variance in self-reported affect and perceptions at work: Reality or artifact? Journal of Applied Psychology 74: 462468.Google Scholar
Wright, PL (1990) Teller job satisfaction and organisation commitment as they relate to career orientations, Human Relations 43: 369381.Google Scholar