Hostname: page-component-848d4c4894-cjp7w Total loading time: 0 Render date: 2024-06-23T22:11:34.890Z Has data issue: false hasContentIssue false

Perceived voluntary code legitimacy: Towards a theoretical framework and research agenda

Published online by Cambridge University Press:  28 August 2014

Wesley Helms*
Affiliation:
MIBS, Brock University, Glenridge Ave., St. Catharines, Ontario, Canada
Kernaghan Webb
Affiliation:
MIBS, Brock University, Glenridge Ave., St. Catharines, Ontario, Canada
*
Corresponding author: whelms@brocku.ca

Abstract

Increasingly within industries voluntary codes (standards) are being developed and subsequently used by firms to address social and environmental issues. On any particular issue multiple competing codes may be available for adoption by firms. Given a choice of codes, which ones will firms adopt? Building on existing institutional and economic research pertaining to voluntary codes this paper proposes a theoretical model as to why some codes are perceived as legitimate by firms and hence are widely adopted while others are not. This model proposes that, in addition to the role of the code's content, the characteristics of the adopting firm, and environmental factors, the origins of a voluntary code, including the characteristics of the developer creating it, the development process, and the opportunity for firms to engage in formalized ‘normative conversations’ regarding the code subsequent to its adoption, will influence whether potential firm adopters perceive the code as legitimating and hence decide to adopt it. Rather than code adoption simply reflecting institutional mimicry or a rational transaction by adopting firms this model suggests that both the creation and the maintenance processes surrounding codes play important roles in the perceptions of legitimacy and subsequent adoption of codes by firms.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2014 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Akerlof, G. (1970). The markets for lemons: quality uncertainty and the market mechanism. Quarterly Journal of Economics, 84, 488500.CrossRefGoogle Scholar
Alberti, M., Caini, L., Calabrese, A., Rossi, D. (2000). Evaluation of the costs and benefits of an environmental management system. International Journal of Production Research, 38(17), 44554466.CrossRefGoogle Scholar
Angel, D., Hamilton, T., Huber, M. (2007). Global environmental standards for industry. Annual Review of Environment and Resources, 32(1), 295316.Google Scholar
Aravind, D., Christmann, P. (2011). Decoupling of standard implementation from certification: Does quality of ISO 14001 implementation affect facilities’ environmental performance? Business Ethics Quarterly, 21(1), 73102.Google Scholar
Ashforth, B., Gibbs, B. (1990). The double-edge of organizational legitimation. Organization Science, 1, 177194.CrossRefGoogle Scholar
Bansal, P., Clelland, I. (2000). The market risk of corporate environmental illegitimacy. Academy of Management Proceedings, B1B6.CrossRefGoogle Scholar
Bansal, P., Clelland, I. (2004). Talking trash: legitimacy, impression management, and unsystematic risk in the context of the natural environment. Academy of Management Journal, 47(1), 93103.Google Scholar
Baskerville, R., Pont Newby, S. (2002). Due process failure in sector-neutral accounting standard-setting. Financial Accountability and Management, 18(1), 125.Google Scholar
Balzarova, M., Castka, P. (2012). Stakeholders’ influence and contribution to social standards development: The case of multiple stakeholder approach to ISO 26000 development. Journal of Business Ethics, 111(2), 265279.Google Scholar
Behnam, M., MacLean, T.L. (2011). Where is the accountability in international accountability standards?: A decoupling perspective. Business Ethics Quarterly, 21(1), 4572.CrossRefGoogle Scholar
Biggart, N., Beamish, T. (2003). The economic sociology of conventions: habit, custom, practice, and routine in market order. Annual Review of Sociology, 29, 443464.CrossRefGoogle Scholar
Bitektine, A. (2011). Toward a theory of social judgments of organizations: The case of legitimacy, reputation, and status. Academy of Management Review, 36(1), 151179.Google Scholar
Boiral, O. (2007). Corporate greening through ISO 14001: a rational myth? Organization Science, 18(1), 127146.CrossRefGoogle Scholar
Botzem, S., Dobusch, L. (2013). Standardization cycles: A process perspective on the formation and diffusion of transnational standards. Organization Studies, 33(5–6), 737762.Google Scholar
Brunsson, N., Rasche, A., Seidl, D. (2012). The dynamics of standardization: Three perspectives on standards in organization studies. Organization Studies, 33(5–6), 613632.Google Scholar
Carberry, E.J., King, B.G. (2012). Defensive practice adoption in the face of organizational stigma: Impression management and the diffusion of stock option expensing. Journal of Management Studies, 49(7), 11371167.CrossRefGoogle Scholar
Carmin, J., Darnall, N., Mil-Homens, J. (2003). Stakeholder involvement in the design of U.S. voluntary environmental programs: does sponsorship matter? Policy Studies Journal, 31(4), 527544.Google Scholar
Cashore, B. (2002). Legitimacy and the privatization of environmental governance: how non–state market–driven (NSMD) governance systems gain rule–making authority. Governance, 15, 503529.Google Scholar
Cashore, B., Auld, G., Newsom, D. (2003). Forest certification (eco-labeling) programs and their policy-making authority: explaining divergence among North American and European case studies. Forest Policy and Economics, 5, 225247.Google Scholar
Cashore, B., Vertinsky, I. (2000). Policy networks and firm behaviours: governance systems and firm responses to external demands for sustainable forest management. Policy Sciences, 33, 130.CrossRefGoogle Scholar
Christmann, P. (2000). Effects of “best practices” of environmental management on cost advantage: the role of complementary assets. Academy of Management Journal, 43(4), 663680.CrossRefGoogle Scholar
Christmann, P., Taylor, G. (2006). Firm self-regulation through international certifiable standards: determinants of symbolic versus substantive implementation. Journal of International Business Studies, 37(6), 863878.Google Scholar
Clegg, S., Kornberger, M., Rhodes, C. (2007). Business ethics as practice. British Journal of Management, 18(2), 107122.CrossRefGoogle Scholar
Darnall, N. (2003). Why firms certify to ISO 14001: an institutional and resource-based view. Academy of Management Proceedings, B1B6.CrossRefGoogle Scholar
David, R., Strang, D. (2006). When fashion is fleeting: Transitory collective beliefs and the dynamics of tqm consulting. Academy of Management Journal, 49(2), 215233.Google Scholar
Deephouse, D.L. (1996). Does isomorphism legitimate? Academy of Management Journal, 39(4), 10241039.Google Scholar
Delmas, M. (2002). The diffusion of environmental management standards in Europe and in the United States: an institutional perspective. Policy Sciences, 35(1), 91119.Google Scholar
DeMaria, W. (2010). After the scandal – Recovery options for damaged organizations. Journal of Management and Organization, 16(1), 6683.Google Scholar
Desai, V. (2011). Mass media and massive failures: Determining organizational efforts to defend field legitimacy following crises. Academy of Management Journal, 54(2), 263278.Google Scholar
DiMaggio, P., Powell, W. (1983). The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 4, 47160.Google Scholar
Dokko, G., Nigam, A., Rosenkopf, L. May–June. Keeping steady as she goes: A negotiated order perspective on technological evolution. Organization Studies, 33(5–6), 681703.Google Scholar
Drori, I., Honig, B. (2013). A Process Model of Internal and External Legitimacy. Organization Studies, 34, 345376.CrossRefGoogle Scholar
Elsbach, K.D., Sutton, R.I. (1992). Acquiring organizational legitimacy through illegitimate actions: A marriage of institutional and impression management theories. Academy of Management Journal, 35(4), 699738.Google Scholar
Fair Labor Association. (2013). Apple Joins FLA. Retrieved 1 September 2013 from www.fairlabor.org/fla/Public/pub/Images_XFile/R514/Apple_Joins_FLA.pdf.Google Scholar
Fligstein, N. (1985). The spread of the multidivisional form among large firms, 1919-1979. American Sociological Review, 50(3), 377391.CrossRefGoogle Scholar
Forest Stewardship Council. (2013). National Standards. Retrieved 1 September 2013 from https://ic.fsc.org/national-standards.247.htm.Google Scholar
Gap. (2013). Labour inititatives. Retrieved 1 September 2013 from http://www.gapinc.com/content/dam/csr/documents/COVC_070909.pdf.Google Scholar
Granovetter, M. (1985). Economic action and social structure: the problem of embeddedness. American Journal of Sociology, 3, 481510.CrossRefGoogle Scholar
Grief, A. (1997). Microtheory and recent developments in the study of economic institutions through economic history. In D. Kreps and K. Wallis (Eds.), Advances in Economic Theory and Econometrics. Cambridge: Cambridge University Press.Google Scholar
Guler, I., Guillen, M., Macpherson, J. (2002). Global competition, institutions, and the diffusion of organizational practices: the international spread of ISO 9000 quality certificates. Administrative Science Quarterly, 47(2), 207232.CrossRefGoogle Scholar
Hallstrom K. (2008). Authors and processes behind international standards. Paper submitted to the 24th EGOS Colloquium, 10–12 July 2008, Amsterdam.Google Scholar
Hardy, C., Maguire, S. (2010). Discourse, field-configuring events, and change in organizations and institutional fields: Narratives of DDT and the Stockholm convention. Academy of Management Journal, 53(6), 13651392.Google Scholar
Harrison, K. (2004). Promoting environmental protection through eco-labelling An evaluation of Canada's environmental choice program. In K. Webb (Ed.), Voluntary Codes Private Governance, the Public Interest, and Innovation (pp. 227248). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Helms, W.S., Oliver, C., Webb, K. (2012). Antecedents of settlement on a new institutional practice: Negotiation of the iso 26000 standard on social responsibility. Academy of Management Journal, 55(5), 11201145.Google Scholar
Hiatt, S., Park, S. (2013). Lords of the harvest: Third-party influence and regulatory approval of genetically modified organisms. Academy of Management Journal, 56(4), 923944.CrossRefGoogle Scholar
Hoffman, A.J. (1999). Institutional evolution and change: Environmentalism and the U.S. chemical industry. Academy of Management Journal, 42(4), 351371.Google Scholar
Hoffman, A.J., Ocasio, W. (2001). Not all events are attended equally: Toward a middle-range theory of industry attention to external events. Organization Science, 12(4), 414434.CrossRefGoogle Scholar
Höllerer, M. (2013). From taken-for-granted to explicit commitment: The rise of CSR in a corporatist country. Journal of Management Studies, 50(4), 573606.Google Scholar
Howlett, M., Ramesh, M. (2006). Globalization and the choice of governing instruments: The direct, indirect, and opportunity effects of internationalization. International Public Management Journal, 9(2), 175194.CrossRefGoogle Scholar
Hunter, T., Bansal, P. (2007). How standard is standardized MNC global environmental communication? Journal of Business Ethics, 71(2), 135147.Google Scholar
Jamal, K., Maier, M., Sunder, S. (2003). Privacy in E-commerce: Development of reporting standards, disclosure, and assurance services in an unregulated market. Journal of Accounting Research, 41(2), 285309.Google Scholar
Jiang, R., Bansal, P. (2003). Seeing the need for ISO 14001. Journal of Management Studies, 40(4), 10471067.CrossRefGoogle Scholar
Karapetrovic, S., Fa, M., Saizarbitoria, I. (2010). What happened to the ISO 9000 lustre? an eight-year study. Total Quality Management & Business Excellence, 21(3), 245267.Google Scholar
Katila, R. (2002). New product search overtime: Past ideas in their prime? Academy of Management Journal, 45(5), 9951010.Google Scholar
King, B., Soule, S. (2007). Social movements as extra-institutional entrepreneurs: The effect of protests on stock price returns. Administrative Science Quarterly, 52(3), 413442.Google Scholar
King, B., Whetten, D. (2008). Rethinking the relationship between reputation and legitimacy: A social actor conceptualization. Corporate Reputation Review, 11(3), 192207.Google Scholar
King, A. (2007). Cooperation between corporations and environmental groups: a transaction cost perspective. Academy of Management Review, 32(3), 889900.Google Scholar
King, A., Lenox, M. (2000). Industry self-regulation without sanctions: the chemical industry's responsible care program. Academy of Management Journal, 43(4), 698716.CrossRefGoogle Scholar
King, A., Lenox, M., Terlaak, A. (2005). The strategic use of decentralized institutions: exploring certification with the ISO 14001 management standard. Academy of Management Journal, 48(6), 10911106.Google Scholar
Kolk, A., van Tulder, R., Welters, C. (1999). International codes of conduct and corporate social responsibility: Can transnational corporations regulate themselves? Transnational Corporations, 8(1), 143180.Google Scholar
Lee, B. (2009). The infrastructure of collective action and policy content diffusion in the organic food industry. Academy of Management Journal, 52(6), 12471269.Google Scholar
MacLean, T., Behnam, M. (2010). The Dangers of Decoupling: The Relationship between Decoupling, Legitimacy, and Institutionalized Misconduct. Academy Of Management Journal, 53(6), 14991520.Google Scholar
Maguire, S., Hardy, C. (2013). Organizing processes and the construction of risk: A discursive approach. Academy of Management Journal, 56(1), 231255.Google Scholar
Maguire, S., Hardy, C., Lawrence, T. (2004). Institutional entrepreneurship in emerging fields: Hiv/aids treatment advocacy in Canada. Academy of Management Journal, 47(5), 657679.Google Scholar
Maitlis, S. (2005). The social processes of organizational sensemaking. Academy of Management Journal, 48(1), 2149.Google Scholar
Maitlis, S., Lawrence, T. (2007). Triggers and enablers of sense giving in organizations. Academy of Management Journal, 50(1), 5784.Google Scholar
Marcus, A. (1999). Wall street polices itself: how securities firms manage the legal hazards of competitive pressures. Administrative Science Quarterly, 44(3), 627629.Google Scholar
Masakure, O., Henson, S., Cranfield, J. (2009). Standards and export performance in developing countries: Evidence from Pakistan. Journal of International Trade & Economic Development, 18(3), 395419.Google Scholar
McDermott, G., Corredoira, R., Kruse, G. (2009). Public-private institutions as catalysts of upgrading in emerging market societies. Academy of Management Journal, 52(6), 12701296.Google Scholar
Mena, S., Palazzo, G. (2012). Input and output legitimacy of multi-stakeholder initiatives. Business Ethics Quarterly, 22(3), 527556.Google Scholar
Meyer, J., Rowan, B. (1977). Institutional organizations: formal structure as myth and ceremony. American Journal of Sociology, 83(2), 340363.CrossRefGoogle Scholar
Moffet, J., Bregha, F., Middelkoop, M. (2004). Responsible care: a case study of a voluntary environmental initiative. In K. Webb (Ed.), Voluntary Codes: Private Governance, the Public Interest, and Innovation (pp. 117208). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Monin, P., Noorderhaven, N., Vaara, E., Kroon, D. (2013). Giving sense to and making sense of justice in postmerger integration. Academy of Management Journal, 56(1), 256284.Google Scholar
Oliver, C. (1991). Strategic responses to institutional pressures. Academy of Management Review, 16, 145179.Google Scholar
Oliver, C. (1996). The institutional embeddedness of economic activity. In J. Baum and J. Dutton (Eds.), Advances in Strategic Management: The Embeddedness of Strategy. Greenwich, CT: JAI Press.Google Scholar
Oliver, C. (1992). The antecedents of deinstitutionalization. Organization Studies (Walter de Gruyter GmbH & Co.KG.), 13(4), 563588.Google Scholar
Palazzo, G., Scherer, A.G. (2008). Corporate social responsibility, democracy, and the politicization of the corporation. Academy of Management Review, 33(3), 773775.CrossRefGoogle Scholar
Pfeffer, J., Salancik, G. (1978). The External Control of Organizations. New York, NY: Harper and Row.Google Scholar
Pires, A., Cociorva, A., Saraiva, M., Novas, J., Rosa, Á. (2013). Management of quality-related costs. the case of Portuguese companies. Total Quality Management & Business Excellence, 24(7), 782796.Google Scholar
Podgorski, D. (2005). Workers’ Involvement—A Missing Component in the Implementation of Occupational Safety and Health Management Systems in Enterprises. International Journal of Occupational Safety and Ergonomics (JOSE), 11(3), 219231.Google Scholar
Porac, J., Thomas, H. (1995). Rivalry and the industry model of Scottish knitwear producers. Administrative Science Quarterly, 40, 203227.Google Scholar
Prajogo, D.I. (2011). The roles of firms' motives in affecting the outcomes of ISO 9000 adoption. International Journal of Operations & Production Management, 31(1), 78100.Google Scholar
Preuss, L. (2009). Codes of Conduct in Organisational Context: From Cascade to Lattice-Work of Codes. Journal of Business Ethics. doi: 10.1007/s10551-009-0277-8. 953–973.Google Scholar
Psomas, E.L., Pantouvakis, A., Kafetzopoulos, D.P. (2013). The impact of ISO 9001 effectiveness on the performance of service companies. Managing Service Quality, 23(2), 149164.Google Scholar
Reinecke, J., Manning, S., von Hagen, O. (2013). The emergence of a standards market: Multiplicity of sustainability standards in the global coffee industry. Organization Studies, 33(5-6), 791814.Google Scholar
Rhone, G., Stroud, J., Webb, K. (2004). Gap inc.'s code of conduct for treatment of overseas workers. In K. Webb (Ed.), Voluntary Codes: Private Governance, the Public Interest, and Innovation (pp. 208226). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Rhone, G., Clarke, D., Webb, K. (2004). Two voluntary approaches to sustainable forestry practices. In K. Webb (Ed.), Voluntary Codes: Private Governance, the Public Interest, and Innovation (pp. 249272). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Reuber, A., Fischer, E., Wang, P. (2010). Organizations behaving badly: When are discreditable actions likely to damage organizational reputation? Journal of Business Ethics, 93(1), 6470.Google Scholar
Ruef, M., Scott, W.R. (1998). A multidimensional model of organizational legitimacy: Hospital survival in changing institutional environments. Administrative Science Quarterly, 43(4), 877.CrossRefGoogle Scholar
Rutherford, M.W., Buller, P.F. (2007). Searching for the legitimacy threshold. Journal of Management Inquiry, 16(1), 7892.Google Scholar
Sandholtz, K. (2013). Making standards stick: A theory of coupled vs. decoupled compliance. Organization Studies, 33(5-6), 655679.CrossRefGoogle Scholar
Scherer, A.G., Palazzo, G. (2007). Toward a political conception of corporate responsibility: Business and society seen from a habermasian perspective. Academy of Management Review, 32(4), 10961120.Google Scholar
Scherer, A.G., Palazzo, G. (2011). The new political role of business in a globalized world: A review of a new perspective on CSR and its implications for the firm, governance, and democracy. Journal of Management Studies, 48(4), 899931.CrossRefGoogle Scholar
Seo, M., Creed, W. (2002). Institutional contradictions, praxis, and institutional change: a dialectical perspective. The Academy of Management Review, 27(22), 222247.CrossRefGoogle Scholar
Suchman, M. (1995). Managing legitimacy: strategic and institutional approaches. The Academy of Management Review, 20(3), 571610.Google Scholar
Suddaby, R., Greenwood, R. (2005). Rhetorical strategies of legitimacy. Administrative Science Quarterly, 50(1), 3567.Google Scholar
Sutton, R., Callahan, A. (1987). The stigma of bankruptcy: Spoiled organizational image and its management. Academy of Management Journal, 30(3), 405436.Google Scholar
Terlaak, A. (2007a). Satisficing signaling: corporate social strategy and certified management standards. Academy of Management Proceedings, 16.Google Scholar
Terlaak, A. (2007b). Order without law? the role of certified management standards in shaping socially desired firm behaviors. Academy of Management Review, 32(3), 968985.Google Scholar
Thomas, J., Clark, S., Gioia, D. (1993). Strategic sensemaking and organizational performance: Linkages among scanning, interpretation, action, and outcomes. Academy of Management Journal, 36(2), 239270.Google Scholar
Terlaak, A., Gong, Y. (2008). Vicarious learning and inferential accuracy in adoption processes. Academy of Management Review, 33(4), 846868.Google Scholar
Thibault, J., Walker, L. (1975). Procedural justice: a social psychological analysis. Hillsdale, NJ: Lawrence Elbaum Associates.Google Scholar
Van Tulder, R., Kolk, A. (2001). Multinationality and Corporate Ethics: Codes of Conduct in the Sporting Goods Industry. Journal of International Business Studies, 32, 267283.Google Scholar
Wang, P. (2010). Restructuring to repair legitimacy – A contingency perspective. Corporate Governance: an International Review, 18(1), 6482.Google Scholar
Webb, K. (2012). ISO 26000: Bridging the Public/Private Divide in Transnational Business Governance Interactions. Osgood Hall Law School Comparative Research in Law and Political Economy, 8(5), 130.Google Scholar
Webb, K. (2004). Voluntary Codes: Private Governance, the Public Interest, and Innovation (pp. 227248). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Webb, K., Morrison, A. (2004). The law and voluntary codes: examining the ‘tangled web’. In K. Webb (Ed.), Voluntary Codes: Private Governance, the Public Interest, and Innovation (pp. 299316). Ottawa: Carleton Research Unit for Innovation, Science and Environment.Google Scholar
Wenk, M. (2009). The European Union's eco-management and audit scheme (EMAS): still a viable entity or a concept spiraling towards obscurity? Journal for European Environmental & Planning Law, 6(14), 3750.Google Scholar
White, H. (1981). Where do markets come from? The American Journal of Sociology, 87, 517547.Google Scholar
Whiteman, G., Cooper, W. (2011). Ecological sensemaking. Academy of Management Journal, 54(5), 889911.Google Scholar
Williamson, O. (1975). Markets and hierarchies: Analysis and antitrust implications. New York: Free Press.Google Scholar