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Coworkers' organizational citizenship behaviors and employees' work attitudes: The moderating roles of perceptions of organizational politics and task interdependence

Published online by Cambridge University Press:  30 April 2019

Wongun Goo Open the ORCID record for Wongun Goo [Opens in a new window] ,
Yongjun Choi  and
Wonseok Choi
Wongun Goo*
Affiliation:
School of Business and Economics, Indiana University East, Richmond, IN, USA
Yongjun Choi
Affiliation:
College of Business Administration, Hongik University, Mapo-gu, Seoul, The Republic of Korea
Wonseok Choi
Affiliation:
University of Detroit Mercy, Detroit, MI, USA
*
*Corresponding author. Email: wgoo@iu.edu
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Abstract

The purpose of this study is to provide a better understanding of the relationship between coworkers' organizational citizenship behaviors (OCBs) and employees' work attitudes. In addition, we test if the two-situational factors – perceptions of organizational politics and task interdependence – moderate the relationship between coworkers' OCBs and focal employees' work attitudes. Using a sample of 411 employees, we found that coworkers' OCBs beneficial to organizations (OCBO) was positively related to focal employees' job satisfaction but negatively related to their turnover intention. The relationship between coworkers' OCBO and job satisfaction was stronger when perceptions of organizational politics were low. On the other hand, the relationship between coworkers' OCBs beneficial to other individuals and turnover intention was stronger when task interdependence was high. Implications of these results and future research directions are discussed.

Keywords

coworkers' organizational citizenship behaviorsorganizational politicstask interdependencejob satisfactionturnover intention
Type
Research Article
Information
Journal of Management & Organization , Volume 28 , Issue 5 , September 2022 , pp. 1011 - 1035
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2019

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