Hostname: page-component-5d59c44645-jqctd Total loading time: 0 Render date: 2024-02-25T13:30:45.167Z Has data issue: false hasContentIssue false

Transitioning to community-based mental healthcare: reform experiences of five countries

Published online by Cambridge University Press:  25 June 2021

Ben Hoi-Ching Wong
Lewisham CAMHS, South London and Maudsley Mental Health NHS Trust, UK, email
Eka Chkonia
Department of Psychiatry, Tbilisi State Medical University, Georgia
Lilia Panteleeva
Department of Medical Psychology, Psychiatry and Psychotherapy, Kyrgyz-Russian Slavic University Faculty of Medicine, Kyrgyzstan
Irina Pinchuk
Institute of Psychiatry, Taras Shevchenko National University of Kyiv, Ukraine
Dejan Stevanovic
Psychiatry Department, Clinic for Neurology and Psychiatry for Children and Youth, Serbia
Ali Evren Tufan
Department of Child and Adolescent Psychiatry, Faculty of Medicine, Bolu Abant Izzet Baysal University, Turkey
Norbert Skokauskas
Regional Centre for Child and Youth Mental Health and Child Welfare of Central Norway, Department of Mental Health, Norwegian University of Science and Technology, Norway
Dennis Ougrin
The Department of Child & Adolescent Psychiatry, King's College London, UK
Rights & Permissions [Opens in a new window]


Following the growing global focus on deinstitutionalisation in the past 50 years, accessible community mental health services was a highlighted commitment in the European Mental Health Action Plan 2013–2020 to improve well-being of patients and families. The progress of transition has been uneven in some Eastern European countries. This paper aims to update and reflect on the examples of five countries across the region.

Special Paper
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (, which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright © The Author(s), 2021. Published by Cambridge University Press on behalf of the Royal College of Psychiatrists

Healthcare systems in Eastern Europe are diverse and often reflect historical legacies dating back to the Cold War era. Countries in the Western Bloc (e.g. Turkey) were some of the first to adopt population-oriented systems. States from the former Yugoslavia (e.g. Serbia) relied on sectorised, hospital-based psychiatric care. Former Soviet countries (e.g. Ukraine, Georgia and Kyrgyzstan) were influenced by the Semashko model, with highly centralised healthcare infrastructure, funding and staffing. Despite their different backgrounds, all countries have made respectable efforts to reform mental healthcare in the recent years, motivated by the growing need for affordable and efficient community mental healthcare.

Establishing community centres in Serbia

The National Strategy for Development of Mental Health Care, approved in 2007 in Serbia, identified deinstitutionalisation and the development of community services as the main aspects in the reform of psychiatry care in the country.Reference Tosevski, Gajic and Milovancevic1 It was recognised that community mental healthcare should be based mainly at centres for mental health (centri za mentalno zdravlje), which would provide all-inclusive mental healthcare for persons with psychiatric disorders. Five centres for mental health have been opened in Serbia since 2019, covering only 2.3% of the whole territory. The National Programme for the Protection of Mental Health in the Republic of Serbia for the period 2019–20262 sets out the new strategies of community service development: reorganisation of the network of psychiatric institutions, strengthening existing psychiatric services in general hospitals, and gradual reduction of the number of beds in large hospitals and the number of patients in institutions. The main emphasis of this new strategy is on the development of specific services, such as those for child and adolescent psychiatry, early interventions, rehabilitations and work training, older persons and others, and on the development of additional mental health centres that will cover about 15% of the country.

Developing specialised services in Turkey

The Turkish Republic, founded in 1923, continued the tradition of large, in-patient service-oriented mental health institutions from the late Ottoman era. Following patchy attempts at deinstitutionalisation through the 1980s and 1990s, a unified programme for provision of accessible community mental health services was presented in 2006.3 As a result of this programme, 177 community mental health centres have been opened, affiliated with state hospitals for training and education of residents, universities and mental health hospitals. This coincided with re-organisation and reduction of in-patient mental health beds. However, these centres mostly focused on adult patients with schizophrenia or mood disorders. Community services for other populations, especially children and adolescents, as well as early identification and prevention, are still lacking. As a first step to improve those shortcomings, the National Action Plan for Individuals with Autism Spectrum Disorders for the period 2016–2019 was published under the coordination of the Ministry of Family and Social Policies.4 In accordance with this plan, an emphasis has been put on the establishment of a specialised care for autism spectrum disorder and developmental delay in infants and toddlers. This effort culminated in the establishment of a specialised Department for Children with Autism, Mental Special Needs and Rare Disorders in January 2020.

Ukraine's challenge of financial restructuring

As of January 20185, 4% (n = 1 847 113) of Ukraine's 44 million population received mental healthcare. Among them, over 80% attended out-patient services, around 17% were treated in psychiatric hospitals and 2% attended day hospitals. Mental health services exist under different ministries and departments. The Ministry of Health is in charge of 122 hospitals and dispensaries with 35 599 psychiatric beds and 1102 medical offices, and the Ministry of Social Policy governs 152 institutions providing 40 000 social rehabiliation for people with psychiatric disorders. In today's national system of mental health, the Soviet heritage of psychiatric care remains evident in its focus of in-patient care, insufficient and inefficient use of available financial resources, and lack of specialist mental healthcare provision for children. People with mental disorders often suffer stigmatisation, discrimination and social exclusion.

In October 2017, the Parliament of Ukraine initiated a health reform, guaranteeing additional government funding of public medical services. The second phase of reform (April 2020), focusing on secondary and tertiary care, resulted in severe budget cuts because services now need to make individual agreement with the National Health Service.Reference Skokauskas, Chonia, van Voren, Delespaul, Germanavicius and Keukens6 Plans were hampered by the unexpected COVID-19 pandemic. Recommendations5 by the World Psychiatric Association include: (a) regular consultations between the Ministry of Health and psychiatric associations, (b) approving the national mental health action plan proposed in December 2017 so that service development till 2030 can be implemented, and (c) a continuation followed by gradual reduction of in-patient care funding during development of community services.

Georgia's increase in service access

A 2018 survey in GeorgiaReference Sulaberidze, Green, Chikovani, Uchaneishvili and Gotsadze7 found a significantly lower number of people using mental health services (n = 49 789) than officially registered cases (n = 102 977). Main diagnoses for referrals were psychotic disorders (31%) and intellectual disabilities (27%); affective and anxiety disorders represented only 7% and 9%, respectively. These numbers were not comparable to the prevalence of the disorders. More than half of the patients likely avoided referrals because of stigma, poor service quality and insufficient geographical and financial accessibility.

The strong push for deinstitutionalisation in the past 7 years has started to mature.Reference Halbreich, Chkonia, Okribelashvili, Karosanidze, Goginashvili, Javed and Fountoulakis8 Two main policy documents are the ‘Concept on Mental Health Care’9, implemented in 2013, and the first strategic plan for 2014–2020 of mental healthcare10, approved in 2014. Since 2017, the state programme for mental healthcare has evolved significantly. The funding has been raised from €4 million to €7 million in the past 3 years,11 directed primarily to community-based services, particularly out-patient and mobile team services. The introduction of the standard of a qualitatively new type of out-patient service improved the ratio of institutional and community care from 75:7% in 2018 to 42:58% in 2020.12,13

Today, the most challenging and undeveloped areas are child and adolescent mental healthcare, housing and psychosocial care for chronic patients with mental disorders. There is still a substantial lack of qualified psychiatric nurses and social workers. However, formation of multidisciplinary operational groups and an active National Institute of Mental Health have laid a good foundation for development.

Responsibility sharing in Kyrgyzstan

Kyrgyzstan is a former Soviet country located in central Asia. Considered as part of the World Health Organization's European region, its experience echoes some other Eastern European countries. From 1991 until recent years, Kyrgyzstan's mental health services were isolated from the country's general medical network.Reference Molchanova14 Financial and human resources were concentrated on tertiary in-patient care. The Program for the Protection of Mental Health of the Population for 2018–2030 emphasises the development of community psychosocial services at primary level, and provides evidence-based psychiatric clinical guidelines for the first time.15

Currently, state community mental healthcare is represented by 12 pilot multidisciplinary community teams and a capital-based psychotherapeutic centre. Family doctors are responsible for identifying, treating and preventing psychiatric disorders, entirely funded by the Mandatory Health Insurance Fund. In 2020, this payment amounted to 3.2% (around €87 500) of the total mental healthcare budget. Public organisations are allowed to develop local community psychosocial services with government funding.

The reform is still limited by the lack of funding and interagency cooperation between ministries. The main motivators for the reform are a few nongovernmental organisations, mainly consisting of mental health professionals and funded by foreign donors. Despite their fruitful work, the development of sustainable financing mechanisms is in its infancy. Much of the psychiatric care remains available only in hospitals or family medicine centres. A small number of private psychosocial rehabilitation centres operate independently, without following evidence-based service standards. There is yet any specialised community service for children or the elderly with mental disorders. The involvement of patients and their relatives is still lacking in the decision-making process.

Implications for future development

Historical heritage, financial difficulties and delayed specialist service development are three central themes in all five countries we covered. This is understandable, given that community mental health reform requires a fundamental culture shift supported by new infrastructure and staffing models. Priorities need to be set carefully, reserving own strengths. Further, countries face a harder battle when the previous system was further away from the Western ‘prototype’, or the government is less involved.

High-quality multidisciplinary collaborative forces are an important campaigner of progress and a focal point for action. They may originate from local interagency discussions, or formed by psychiatric associations. In countries that have completed the community mental health transition, research has focused on how to maximise the effects of these integral multidisciplinary teams. A popular model is intensive case management, generally emphasising a higher clinical intensity and a small caseload. A meta-analysis suggested that the advantages of intensive case management are maximised when baseline hospital usage is high.Reference Burns, Catty, Dash, Roberts, Lockwood and Marshall16 The team structure (e.g. being a primary source of care) may be more important than pursuing specific staffing features, such as team size. Also, children and adolescents may benefit more from the increased therapeutic intensity,Reference Iyengar, Snowden, Asarnow, Moran, Tranah and Ougrin17 and a supported discharge model has been found to result in shorter hospital stays and reduced repeated self-harm.Reference Ougrin, Zundel, Corrigall, Padmore and Loh18 The most recent comprehensive review on this topic found inconsistent evidence of benefits of intensive case management and a lack of high-quality trials outside of Australia and North America.Reference Dieterich, Irving, Bergman, Khokhar, Park and Marshall19 Localised research is likely needed to answer whether all countries can benefit from a more intensive team organisation, especially under finite resources.

Financial stability and a clear funding plan are essential. Regardless of the strategies of reform, a crystallised and committed strategy is the basis for future consultation and adjustment. Community mental health reform is a gradual process, requiring patience. International and domestic collaborative efforts evident in our examples provide a good reason to remain hopeful in this long journey.

Author contributions

B.H.-C.W. contributed to structuring and writing the manuscript, edited and merged the inputs from all authors. E.C., L.P., I.P., D.S. and A.E.T. contributed to the first draft of the section for each respective country. N.S. provided critical comments and contributed to the manuscript structure. D.O. contributed to the conception and design of the collaboration. All authors contributed to the revision and final approval of the manuscript.


This research received no specific grant from any funding agency, commercial or not-for-profit sectors.

Declaration of interests


ICMJE forms are in the supplementary material, available online at


Tosevski, DL, Gajic, SD, Milovancevic, MP. State of psychiatry in Serbia – problems, advances and perspectives. Int Rev Psychiatry 2012; 24(4): 341–6.CrossRefGoogle ScholarPubMed
Ministry of Health of the Republic of Serbia. National Program for Mental Health Care in the Republic of Serbia for the period 2019-2026. Official Gazette of the Republic of Serbia, 2019.Google Scholar
The Ministry of Health of Turkey. General Directorate of Primary Health Care, Republic of Turkey National Mental Health Policy. The Ministry of Health of Türkiye, 2006 ( Scholar
Yüksek Planlama Konseyi. National Action Plan for Individuals with Autism Spectrum Disorders 2016-2019. Legal Gazette of the RoT, 2016 ( Scholar
Center for Mental Health and Monitoring of Drugs and Alcohol of the Ministry of Health of Ukraine. Information materials on psychiatric care for 2018. 2018. (accessed January 7, 2021).Google Scholar
Skokauskas, N, Chonia, E, van Voren, R, Delespaul, P, Germanavicius, A, Keukens, R, et al. Ukrainian mental health services and world psychiatric association expert committee recommendations. Lancet Psychiatry 2020; 7(9): 738–40.CrossRefGoogle ScholarPubMed
Sulaberidze, L, Green, S, Chikovani, I, Uchaneishvili, M, Gotsadze, G. Barriers to delivering mental health services in Georgia with an economic and financial focus: informing policy and acting on evidence. BMC Health Serv Res 2018; 18: 108.CrossRefGoogle ScholarPubMed
Halbreich, U, Chkonia, E, Okribelashvili, N, Karosanidze, I, Goginashvili, K. Interdisciplinary collaboration in practice: the Georgia process and model. In Advances in Psychiatry (ed. Javed, A, Fountoulakis, KN): 267–79. Springer, 2019.CrossRefGoogle Scholar
The Parliament of Georgia, Approval of the State Concept of Mental Health. Georgia Government, 2013 ( Scholar
Government of Georgia. On Approval of the 2014-2020 State Concept of Healthcare System of Georgia for 'Universal Health Care and Quality Control for the Protection of Patients' Rights'. Georgia Government, 2014 ( Scholar
Government of Georgia. Approval of the Strategic Document for Mental Health Development and the Action Plan for 2015-2020. Georgia Government, 2014 ( Scholar
Government of Georgia. On Amendments to the Resolution 38 638 of the Government of Georgia of December 30, 2016 “On Approval of the State Health Care Programs for 2017”. Georgia Government, 2017 ( Scholar
Government of Georgia. On Amendments to the Resolution 28828 of the Government of Georgia of December 31, 2020 “On Approval of the State Health Care Programs for 2021”. Georgia Government, 2021 ( Scholar
Molchanova, E. Mental health rehabilitation in the Kyrgyz Republic: official and indigenous models. J Psychosoc Rehabilitation 2014; 1(1): 23–6.Google Scholar
Government of the Kyrgyz Republic. PROGRAM of the Government of the Kyrgyz Republic for the protection of mental health of the population of the Kyrgyz Republic for 2018–2030. Ministry of Justice of the Kyrgyz Republic, 2018 ( Scholar
Burns, T, Catty, J, Dash, M, Roberts, C, Lockwood, A, Marshall, M. Use of intensive case management to reduce time in hospital in people with severe mental illness: systematic review and meta-regression. BMJ 2007; 335(7615): 336.CrossRefGoogle ScholarPubMed
Iyengar, U, Snowden, N, Asarnow, JR, Moran, P, Tranah, T, Ougrin, D. A further look at therapeutic interventions for suicide attempts and self-harm in adolescents: an updated systematic review of randomized controlled trials. Front Psychiatry 2018; 9: 583.CrossRefGoogle Scholar
Ougrin, D, Zundel, T, Corrigall, R, Padmore, J, Loh, C. Innovations in practice: pilot evaluation of the supported discharge service (SDS): clinical outcomes and service use. Child Adolesc Ment Health 2014; 19(4): 265–9.CrossRefGoogle ScholarPubMed
Dieterich, M, Irving, CB, Bergman, H, Khokhar, MA, Park, B, Marshall, M. Intensive case management for severe mental illness. Cochrane Database Syst Rev 2017; 1: CD007906.Google ScholarPubMed
Supplementary material: File

Wong et al. supplementary material

Wong et al. supplementary material

Download Wong et al. supplementary material(File)
File 30 KB
Submit a response


No eLetters have been published for this article.