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6 - Beyond the Office

From Data Work to the Platform Economy

from Part II - Gender and Technology at the Workplace

Published online by Cambridge University Press:  28 March 2024

Ellen Balka
Affiliation:
Simon Fraser University, British Columbia
Ina Wagner
Affiliation:
Universität Siegen, Germany
Anne Weibert
Affiliation:
Universität Siegen, Germany
Volker Wulf
Affiliation:
Universität Siegen, Germany
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Summary

Like clerical work much of data work is skilled but undervalued, while other parts of data work are standardized, repetitive, and organized via platforms. Feminist HCI emphasizes the skills and care that are needed to create meaningful data. While online platform work is not necessarily women’s work, research suggests that significant gender disparities exist. The chapter presents a number of case studies ranging from outsourced ML (machine learning) data work in Latin America to small-town Indian women AMT or crowdworkers in India. While offering work to women who would otherwise not have access to an independent income, the studies also highlight their vulnerability to pressures arising from work and the demands from family members. The chapter underlines the importance of labour issues connected to modern workplaces – the invisibility of the workers, the precarity of their work situation, the lack of opportunities for learning, and so forth. It points at design issues such as how to support data workers in producing data with care, and how to provide them with opportunities to learn and professionalize their work.

Type
Chapter
Information
Gender and Technology at Work
From Workplace Studies to Social Justice in Design
, pp. 155 - 175
Publisher: Cambridge University Press
Print publication year: 2024

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  • Beyond the Office
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.010
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  • Beyond the Office
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.010
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Beyond the Office
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.010
Available formats
×