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7 - AI-Based Technologies

New Forms of Invisibility and the ‘Ironies of Automation’

from Part II - Gender and Technology at the Workplace

Published online by Cambridge University Press:  28 March 2024

Ellen Balka
Affiliation:
Simon Fraser University, British Columbia
Ina Wagner
Affiliation:
Universität Siegen, Germany
Anne Weibert
Affiliation:
Universität Siegen, Germany
Volker Wulf
Affiliation:
Universität Siegen, Germany
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Summary

This chapter follows the debate of data work, without which AI-based technologies would not exist. It introduces concepts that capture bias in datasets and algorithms from a feminist data ‘ethics of care’ approach and discusses approaches to avoid or countervail bias. The chapter then turns to work and the question how to make AI-based technologies work in practice. Examples, most of them from IT development and health care, help understand the centrality of care, trust, and human–algorithm collaborations, what is often called ‘the human in the loop’, as key elements determining the usefulness of AI-based systems and tools to work. Trust and care are central to data and algorithmic stewardship, which will need to be mobilized in relation to AI and machine learning if we are going to achieve gender justice in future work processes.

Type
Chapter
Information
Gender and Technology at Work
From Workplace Studies to Social Justice in Design
, pp. 176 - 198
Publisher: Cambridge University Press
Print publication year: 2024

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  • AI-Based Technologies
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.011
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  • AI-Based Technologies
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.011
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • AI-Based Technologies
  • Ellen Balka, Simon Fraser University, British Columbia, Ina Wagner, Universität Siegen, Germany, Anne Weibert, Universität Siegen, Germany, Volker Wulf, Universität Siegen, Germany
  • Book: Gender and Technology at Work
  • Online publication: 28 March 2024
  • Chapter DOI: https://doi.org/10.1017/9781009243728.011
Available formats
×