The situation used to obtain the information provided in this book was that of the guided interview. This is described in detail by Newson and Newson, but essentially it consists of a basic set of questions, in a standard form; but allows the interviewees to reply freely and not conform to set categories. The interviewer is at liberty to probe matters in depth as she sees fit.

The interviews were tape recorded, with of course the mothers' permission, though no one did in fact refuse. From these recordings, quotes were taken and items coded as relevant.

In such a situation it is always difficult to know whether what is said is an accurate representation of the situation. To facilitate the mothers' feeling free to talk, it was made clear that the interviewer was not connected with any official educational or health body, and was in no position to make reports or recommendations. Certainly it was felt by the interviewer that mothers had been straightforward with her. Many mothers did in fact say during the interview that they did feel free to talk (see p. 164 above).

Questions must be phrased very carefully to give people the freedom to give an honest answer without leading them. As illustration, the questions asked about the effect of the child's deafness on the parents' marriage will be considered in detail.

It was felt important to establish whether having a deaf child affected a marriage. Obviously this is a very sensitive area, and very difficult to probe. Questions about marriage were asked late on in the interview schedule.