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Chapter 1 - Making the Case for a Geriatric Emergency Department

Published online by Cambridge University Press:  20 January 2022

John Schumacher  and
Don Melady
John Schumacher
Affiliation:
University of Maryland, Baltimore County
Don Melady
Affiliation:
University of Toronto
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Summary

Provides a definition of a Geriatric Emergency Department: a regular general ED that has made the decision to intentionally implement changes in its people, processes, and place in order to improve the quality of care it provides to older patient. Reviews the principal motivations for a Geriatric ED: shifting demographics and a favorable business case for the hospital. Presents the basics of the business case with a return-on-investment consideration, demonstrating several sample scripts for talking to senior executives. Suggests the importance of involving frontline staff to establish the ground truth in your ED.

Keywords

Geriatric Emergency DepartmentBusiness CaseDemographicsReturn on InvestmentReputationBrand Recognition
Type
Chapter
Information
Creating a Geriatric Emergency Department
A Practical Guide
 , pp. 4 - 16
Publisher: Cambridge University Press
Print publication year: 2022

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References

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