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Chapter 37 - Business Process Management and Routine Dynamics

from Part IV - Related Communities of Thought

Published online by Cambridge University Press:  11 December 2021

By
Bastian Wurm ,
Thomas Grisold ,
Jan Mendling  and
Jan vom Brocke
Edited by
Martha S. Feldman ,
Brian T. Pentland ,
Luciana D'Adderio ,
Katharina Dittrich ,
Claus Rerup  and
David Seidl
Martha S. Feldman
Affiliation:
University of California, Irvine
Brian T. Pentland
Affiliation:
Michigan State University
Luciana D'Adderio
Affiliation:
University of Edinburgh
Katharina Dittrich
Affiliation:
University of Warwick
Claus Rerup
Affiliation:
Frankfurt School of Finance and Management
David Seidl
Affiliation:
University of Zurich
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Summary

Routine dynamics and Business Process Management (BPM) are two academic disciplines that investigate sequences of action for carrying out work in organizations. Even though they share this phenomenon of interest, there are fundamental differences that separate both research areas. In this chapter, we take a first step to overcome this divide. To do this, we portray BPM by use of the business process lifecycle. The lifecycle well adopted instrument that allows us to describe how activities in BPM are interlinked and discuss the state of the art. Based on these insights, we develop multiple directions how routine dynamics and BPM can learn from and contribute to one another. We believe that a closer integration of both research areas can help to advance how we study and theorize about processes in organizations.

Keywords

Routinesroutine dynamicsbusiness process managementbusiness processprocess mining
Type
Chapter
Information
Cambridge Handbook of Routine Dynamics , pp. 513 - 524
Publisher: Cambridge University Press
Print publication year: 2021

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