Introduction

In the late 1990s the Organisation for Economic Co-operation and Development (OECD) became widely known among civil society associations and the general public for its role in the failed negotiations for a Multilateral Agreement on Investment (MAI). The MAI project was heavily criticised, and some depicted the OECD as a remote and secretive body that was concocting ultra-liberal global policies on behalf of transnational capital in isolation from the public interest.

There are several somewhat ironic aspects to this story. One is that the OECD has almost since its inception regularly included some civil society organisations in its work. Another is that the MAI process was an atypical experience, with little resemblance to normal OECD activities. Nevertheless, the affair triggered a process of internal reflection and review of practices, which led to greater civil society involvement in major aspects of the organisation's work (OECD 2006a). Six years later an institution that had been so heavily criticised emerged as one of the top accountability performers among intergovernmental organisations in the 2006 Global Accountability Report compiled by the One World Trust (Blagescu and Lloyd 2006: 52).

What role has civil society played in accountability at the OECD? In what ways and to what extent have civil society organisations (CSOs) promoted transparency, consultation, evaluation and redress vis-à-vis affected publics of this Paris-based global governance agency?