Skip to main content Accessibility help
×
Hostname: page-component-84b7d79bbc-g7rbq Total loading time: 0 Render date: 2024-07-30T00:03:16.788Z Has data issue: false hasContentIssue false

three - The public in public service motivation theory

Published online by Cambridge University Press:  12 October 2022

Get access

Summary

Introduction

One of the oldest and dominant views of government work is that there is no finer, or more noble, calling than public service. Through public service, individuals put aside their own interests and work to further the greater good. Barry Bozeman (2007) explains that the public interest is a means of ‘conceptualising, explaining, and, sometimes, prescribing collective good’ (p 86), and discussions of the common good, of public values, and of the public interest have been core to political debate for many centuries.

It is also the case that the public interest plays a pivotal role in PSMT. Indeed, for many, the basis of public service motivation is a personal desire to further the public interest. Given this, PSMT should be expected to be able to address some basic questions:

  • • How do public servants define and understand the public interest?

  • • How do they identify what is in the public interest?

  • • How do they test this with the public?

  • • How do they respond when their actions are not supported by the public?

This chapter considers these questions. It starts by discussing the concept of the public interest, what it means and how it is understood. It then considers the role that the public interest plays in PSMT. The argument developed here is that it plays a pivotal role, and as such questions about how PSMT specifies how public service- motivated public servants understand, seek to further, make decisions around how to, and know whether they have, furthered the public interest are core to an evaluation of the usefulness and completeness of PSMT.

Defining the public interest

The public interest is the dominant language of public employees, politicians and governments (O’Leary, 2019). It has a long and veritable tradition, and appears in the works of political philosophers from Plato onwards (Held, 1970). While its importance as an academic concept has changed over the last 80 years, the idea of the public interest nevertheless has enduring appeal. It has been core to many debates, within and without academia; politicians, public servants, professions and the courts all draw on the public interest to promote and justify their actions and decisions. It is the ‘first and oldest theory’ of government regulation (Yandle, 2011), a core and significant area of government activity and an area where public interest theory is most developed.

Type
Chapter
Information
Public Service Motivation?
Rethinking What Motivates Public Actors
, pp. 51 - 72
Publisher: Bristol University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×