Dedication

pp iii-iv

Contents

pp v-v

List of figures and tables

pp vi-vi

Preface

pp vii-x

one - Introduction

pp 1-22

Part I - A critique of public service motivation theory

pp 23-24

two - Conceptualising public service motivation

pp 25-50

three - The public in public service motivation theory

pp 51-72

four - Decision-making in public service motivation theory

pp 73-86

five - Observing public service motivation

pp 87-102

Part II - Expressively motivated public employees

pp 103-104

six - Rationality, expressive interests and public service motivation

pp 105-136

seven - Conclusion

pp 137-142

Appendix

pp 143-151

References

pp 152-170

Index

pp 171-178