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10 - The Difficult Patient

Published online by Cambridge University Press:  05 November 2015

Catherine Marco
Affiliation:
Wright State University, Ohio
Raquel Schears
Affiliation:
Mayo Clinic Emergency Medicine, Minnesota
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Publisher: Cambridge University Press
Print publication year: 2015

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References

Anstett, R. (1980). The difficult patient and the physician-patient relationship. Journal of Family Practice, 11, 281288.Google ScholarPubMed
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Council on Ethical and Judicial Affairs. (2014). AMA code of medical ethics. www.ama-assn.org/ama/pub/physicianresources/medical-ethics/code-medical-ethics.page
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Hanke, N. (1984). The problem patient. In Dubin, W. R., Hanke, N., & Nickens, H. W. (Eds.), Psychiatric emergencies: Clinics in emergency medicine (Vol. 4, pp. 153168). New York: Churchill Livingstone.Google Scholar
Harrison, D. W., & Vissers, R. J.. (1997). Approach to the difficult patient in the emergency department. In Rosen, P., Barkin, R., Danzl, D. F., et al. (Eds.), Emergency medicine: Concepts and clinical practice (4th ed., pp. 28412852). St. Louis: Mosby-Year Book.Google Scholar
Krebs, E. E., Garrett, J. M., & Konrad, T. R. (2006). The difficult doctor? Characteristics of physicians who report frustration with patients: An analysis of survey data. BMC Health Services Research, 6, 128135.CrossRefGoogle ScholarPubMed
Mayer, M. L. (2008). On being a ‘difficult’ patient. Health Affairs, 27(5), 14161421.CrossRefGoogle ScholarPubMed
McCulloch, J., Ramesar, S., & Peterson, H. (1998). Psychotherapy in primary care: The BATHE technique. American Family Physician, 57(9), 21312134.Google ScholarPubMed
Simon, J. R., Dwyer, J., & Goldfrank, L. R. (1999). The difficult patient. Emergency Medicine Clinics of North America, 17(2), 353370.CrossRefGoogle Scholar

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