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Recruitment, Readiness, and Retention of Providers at a Field Hospital During the Pandemic

Published online by Cambridge University Press:  10 January 2022

Ishaan Gupta Open the ORCID record for Ishaan Gupta [Opens in a new window] ,
Zishan K. Siddiqui ,
Mark D. Phillips ,
Amteshwar Singh ,
Shaker M. Eid ,
Laura Wortman ,
Flora Kisuule ,
James R. Ficke ,
Melinda E. Kantsiper  and
CONQUER COVID Consortium
Ishaan Gupta*
Affiliation:
Division of Hospital Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
Zishan K. Siddiqui
Affiliation:
Department of Medicine, Johns Hopkins University, Baltimore, Maryland, USA
Mark D. Phillips
Affiliation:
Johns Hopkins Community Physicians, Baltimore, Maryland, USA
Amteshwar Singh
Affiliation:
Division of Hospital Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
Shaker M. Eid
Affiliation:
Division of Hospital Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
Laura Wortman
Affiliation:
Healthcare Transformation & Strategic Planning, Johns Hopkins Medicine, Baltimore, Maryland, USA
Flora Kisuule
Affiliation:
Division of Hospital Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
James R. Ficke
Affiliation:
Department of Orthopaedic Surgery, Johns Hopkins University, Baltimore, Maryland, USA
Melinda E. Kantsiper
Affiliation:
Division of Hospital Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA
CONQUER COVID Consortium
Affiliation:
CONQUER COVID Consortium at Baltimore, Maryland, USA
*
Corresponding author: Ishaan Gupta, Email: igupta4@jhmi.edu.
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Abstract

In response to the coronavirus disease (COVID-19) pandemic, the State of Maryland established a 250-bed emergency response field hospital at the Baltimore Convention Center to support the existing health care infrastructure. To operationalize this hospital with 65 full-time equivalent clinicians in less than 4 weeks, more than 300 applications were reviewed, 186 candidates were interviewed, and 159 clinicians were credentialed and onboarded. The key steps to achieve this undertaking involved employing multidisciplinary teams with experienced personnel, mass outreach, streamlined candidate tracking, pre-interview screening, utilizing all available expertise, expedited credentialing, and focused onboarding. To ensure staff preparedness, the leadership developed innovative team models, applied principles of effective team building, and provided “just in time” training on COVID-19 and non-COVID-19-related topics to the staff. The leadership focused on staff safety and well-being, offered appropriate financial remuneration, and provided leadership opportunities that allowed retention of staff.

Keywords

COVID-19field hospitalspandemicsrecruitmentstaffing
Type
Concepts in Disaster Medicine
Information
Disaster Medicine and Public Health Preparedness , Volume 17 , 2023 , e102
Copyright
© The Author(s), 2022. Published by Cambridge University Press on behalf of Society for Disaster Medicine and Public Health, Inc.

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