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Measuring Efficiency and Effectiveness in Policing: A Queensland Perspective

  • Owen Hortz

Extract

The interest in the evaluation of police work has been growing rapidly over the last eight years. The economic growth of the early 1980s has been replaced with the economic stringency of the 1990s. There has been an adoption of the private sector approach to evaluating public services. Value for money has never been more important, and all public services have been called to demonstrate efficiency in operation. Performance indicators have been developed for the police to aid in demonstrating this.

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Anderton, J. (1987), address to the conference of the Association of Chief Police Officers 1987, unpublished.
Bayley, D. (1996), ‘Measuring overall effectiveness’ in Hoover, L. (ed.) Qualifying Quality in Policing, Washington: Police Executive Research Forum.
Clarke, R. and Heal, K. (1978), ‘Police Effectiveness in Dealing with Crime: Some Current British Research’, paper presented at workshop Police Productivity and Performance, Canadian Police College, Ottawa, unpublished.
Commission of Inquiry into Possible Illegal Activities and Associated Police Misconduct (1989), Report of a Commission of Inquiry Pursuant to Orders in Council, (G E Fitzgerald QC, Chair), Brisbane: Goprint.
CJC (Criminal Justice Commission) (1994), Implementation of Reform within the Queensland Police Service — The Response of the Queensland Police Service to the Fitzgerald Inquiry Recommendations, Brisbane: Goprint.
CJC (1996), The Nature of General Police Work, Research Paper Series Vol 3 No 2, Brisbane: Criminal Justice Commission.
Lee, W. (1901), A History of Police in England, London: Methuen and Co.
Oxford University Press (1996) The Oxford Dictionary of Quotations, London: Oxford University Press.
Public Sector Management Commission (1993), Review of the Queensland Police Service, Brisbane: Goprint.
Queensland Police Service (1997) ‘QPS Vision Statement’ in Police Bulletin, Issue 113 May 1997, Brisbane: Queensland Police Service.
Queensland Police Service Review Committee (1996), Report on the Review of the Queensland Police Service (Sir M Bingham, Chair) Queensland Government: Brisbane.
Sanders, A. (1993) ‘Controlling the Discretion of the Individual Officer’ in Reiner, R. and Spencer, S. (eds.) Accountable Policing: Effectiveness, Empowerment and Equity, London: Institute for Public Policy Research.

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Measuring Efficiency and Effectiveness in Policing: A Queensland Perspective

  • Owen Hortz

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