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Towards an Uncertainty Framework for Product Service Systems of Systems

Part of: Product-Service-System (PSS) Design

Published online by Cambridge University Press:  26 July 2019

Sarra Fakhfakh ,
Andreas Makoto Hein ,
Marija Jankovic  and
Yann Chazal
Sarra Fakhfakh*
Affiliation:
CentraleSupélec; RENAULT
Andreas Makoto Hein
Affiliation:
CentraleSupélec;
Marija Jankovic
Affiliation:
CentraleSupélec;
Yann Chazal
Affiliation:
RENAULT
*
Contact: Fakhfakh, Sarra CentaleSupéléc, Laboratoire Génie Industriel (LGI) France sarra.fakhfakh@centralesupelec.fr

Abstract

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Product Service Systems (PSS) are increasingly complex and collaborative. For instance, manufacturing companies, service providers, and other companies collaborate and jointly develop and operate a PSS (ex: smart grid), where its constituent elements are managed and operated independently. Managerial independence and operational independence are commonly considered key characteristics of a System of Systems (SoS). Hence, a collaborative PSS exhibits System of Systems (SoSs) characteristics. These systems have previously been introduced as Product Service Systems of Systems (PSSoSs). In this paper, we propose to identify relevant uncertainties in the PSSoS design process. For this purpose, we go beyond the PSSoS concept definition and propose a comprehensive framework for PSS and PSSoS characterization. Moreover, based on both a literature review and an industrial diagnosis, we identify PSSoSs-specific design uncertainties.

Keywords

Product-Service Systems (PSS)System of SystemsUncertaintyComplexity
Type
Article
Information
Proceedings of the Design Society: International Conference on Engineering Design , Volume 1 , Issue 1 , July 2019 , pp. 3121 - 3130
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
© The Author(s) 2019

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