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DESIGN FOR RESILIENT HUMAN-SYSTEM INTERACTION IN AUTONOMY: THE CASE OF A SHORE CONTROL CENTRE FOR UNMANNED SHIPS

Published online by Cambridge University Press:  27 July 2021

Erik Aleksander Veitch ,
Thomas Kaland  and
Ole Andreas Alsos
Erik Aleksander Veitch*
Affiliation:
Norwegian University of Science and Technology
Thomas Kaland
Affiliation:
Norwegian University of Science and Technology
Ole Andreas Alsos
Affiliation:
Norwegian University of Science and Technology
*
Veitch, Erik Aleksander, NTNU, Department of Design, Norway, erik.a.veitch@ntnu.no

Abstract

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Artificial intelligence is transforming how we interact with vehicles. We examine the case of Maritime Autonomous Surface Ships (MASS), which are emerging as a safer and more effective solution for maritime transportation. Despite the focus on autonomy, humans are predicted to have a central role in MASS operations from a Shore Control Centre (SCC). Here, operators will provide back-up control in the event of system failure. There are signification design challenges with such a system. The most critical is human-system interaction in autonomy (H-SIA). We consider humans as the source of resilience in the system for adapting to unexpected events and managing safety. We ask, can Human-Centred Design (HCD) be used to create resilient interactions between MASS and SCC? Work has been done in resilience engineering for complex systems but has not been extended to H-SIA in transportation. “Resilient interaction design” is relevant as we progress from design to operational phase. We adopted the ISO 9421-210 guideline to structure our HCD approach. The result is an SCC designed for 1 Autonomy Operator (AO). The contribution is a demonstration of how resilient interaction design may lead to safer and more effective H-SIA in transportation.

Keywords

Shore Control CentreUser centred designDesign methodsSystems Engineering (SE)Autonomous Systems
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1023 - 1032
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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