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REVIEWING COMPLEXITY COSTS – WHAT PRACTICE NEEDS AND WHAT RESEARCH CONTRIBUTES

Part of: Design Organisation and Management

Published online by Cambridge University Press:  11 June 2020

O. Meßerschmidt ,
T. Gumpinger ,
M. Meyer  and
K. G. Mertens
O. Meßerschmidt*
Affiliation:
Hamburg University of Technology, Germany Odego GmbH, Germany
T. Gumpinger
Affiliation:
Odego GmbH, Germany
M. Meyer
Affiliation:
Hamburg University of Technology, Germany
K. G. Mertens
Affiliation:
Hamburg University of Technology, Germany
*
*ole.messerschmidt@tuhh.de

Abstract

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Introducing more customized products causes complexity costs, which are hard to estimate and measure. Researchers and practitioners have therefore developed approaches to measure these costs. This paper reviews the current approaches and reveals a lack of a holistic view on the underlying problem and, hence, deficits to certain economic questions. We therefore suggest using the Extended Axiomatic Design (EAD) framework as an interdisciplinary model that adresses the economic consequences of variety-induced complexity.

Keywords

complexityvariety-induced complexitycost managementproduct design
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 647 - 656
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
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Copyright
The Author(s), 2020. Published by Cambridge University Press

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