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Untangling the employee–customer interface for services

Published online by Cambridge University Press:  02 February 2015

Raymond P Fisk
Raymond P Fisk*
Affiliation:
Department of Marketing, McCoy College of Business Administration, Texas State University-San Marcos, San Marcos TX, USA
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Abstract

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Type
Epilogue
Information
Journal of Management & Organization , Volume 14 , Issue 2 , May 2008 , pp. 219 - 222
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2008

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References

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